2004 chrysler pacifica developed problems with the transmission and the wheel bearings. *mr the consumer experienced problem upon the arrival at home on the first day of purchase. There were clunking sounds when in drive, reverse, shift or reverse to drive, a whine when decelerating at 30-40 MPH, excess backlash in the differential. The service dealer notes stated that there was incorrect gear lash and bearing preload upon original assembly from the factory. The dealer fixed the wheel bearing and stated that the transmission was normal. The consumer requested a refund.
2004 Chrysler Pacifica transmission complaints
Page 4 of 4: complaints 71 to 96 of 96, newest first, as owners wrote them.
Dt: the contact owns a 2004 chrysler pacifica. She purchased the car in march of 2005 . She had to go back to the dealer every weekend since purchasing the vehicle except for the month of june. The vehicle was making a clanking noise due to transfer case malfunctioning. Transfer case was replaced previously in april, 2005, and needed to be replaced again. Also, vehicle surged while driving. . She felt unsafe driving vehicle. The manufacturer said that the dealer has to take care of the vehicle and has to get a service representative to inspect the vehicle. The contact felt that until something was resolved with this vehicle there will be a fatality . The vehicle was taken to the dealer for 17 times for various problems.
Leased pacifica 7-2004. By 11-2004 9000 miles started makeing loud popping sounds from front end. Dealer tryed to concel problem with pto unit that they knew was faulty, after taking car home, on a we had to order new part they let me drive this car with no repairs made at that time. 2 weeks later we contacted the service director and he reveled the problem and part was replaced. Now in may 2005 it is making loud thumps in the front end when decelrating and acelerating car is at the dealership at this time. One other problem was water on passenger side floor they had not sealed a tube properly at time of manufacture.
Pleae be advised that both my engine lower mounts were leaking-one was dried out totally the other was almost dried -I was able to order oem chrysler parts for my 2004 pacifica and had it repalced as soon as possible (might be a design flaw) and or bad parts beings used. None the less this accured at about 28,800 =/- to mature for these items to be needing replacement.
Dt: I was driving on freeway and slowed for other traffic when brake pressure applied and it then began shaking and stopped. Upon stopping it revved then geared down. Took to dealer, and they made some adjustments to the transmission, but said nothing was wrong. This happened again. Returned to dealer, who thought this was a computer problem, when tried to repair it they fried the computer system in car. The car still has this problem. Contact feels this car is not drivable due to this situation. Also, has a clanking sound. Has to been to dealer for this, and said it was brakes, and adjusted those brakes. Yet this car still has problems.
Transmission unit failure. Has been to the dealer 3 times that I can remember. Clicking popping noise in the transmission or axle. "fixed" 3 times 2) 3 electrical problems a) display for heating and AC went out. It was repaired b) display for message center went out. It was repaired c) the gas guage would "go empty" then "refill" all while driving. It was repaired 3) now I just found gear oil on my garage floor, the rear axle seals are leaking.I'll be calling the dealer tomorrow.
I purchased the car from carmax 08/03, with 500 miles on it. At the end of 09/04, with 2200 miles, I began to have problems with the fuel light. I took it in for service for the fuel light on 10/6, 10/11, 12/18, and 12/27/04. Each time service said it was due to a gas cap not being tightend, and or gas was being topped off. They didn't tell me they replaced a c34 fuel line clip on 12/18, and on 12/27 they replaced the egr system. I continued to have the same problems 1/11 and 1/17/05. On 1/17/05 they replaced a detector for general evap system failure/replace nvld pump. 1/25/05, service again for the headlamps not working, they found no problem. I was not told they did a recall on 10/06/04 on the auto transmission powertrain controle module. I found out, via the internet there was a recall on the headlamps, and they could go out anytime. I received another recall in the mail on the seat control module and drivers door handle, so I took the car in for both recalls 03/31/05. I got home that evening, and now I can't get into the car through the driver's side! This whole car is a lemon and should be recalled!
After having my pacifica for 1.5 years and experiencing 19 problems (54 days in the shop!); 2-3 of which are recurring (I.e. The engine light coming on), even the service department at my dealership stated that they would stand behind my efforts to get a vehicle replacement! We are completely happy with the dealership's service as they have stood behind this "lemon" better than the manufacturer appears to be able to. After talking with the chrysler representative, mr. Craig kishner, I was informed that the "best" chrysler could do was to refund my extended warranty price. I pushed back and my boyfriend also called to announce our dismay at the manner in which we are being treated after being tremendously patient for 1.5 years to see if this "lemon" could be repaired to a reasonable level of usability. Mr kishner then came back with the answer that chrysler would only "step up" for the previously laughable answer. We had hoped for a laudable answer. I find it difficult to believe that a manufacturer, with the questionable track record of chrysler, would want to create more adverse publicity than they already have chalked up over the course of their existence. Nonetheless, we will pursue this through the courts and undoubtedly tell all of our friends and business colleauges of this horrific experience.
Vehicle was in a parking space when all of a sudden it lurched forward and then it popped into reverse. Manufacturer will be contacted by consumer.
I purchased my 2004 chrysler pacifica approximately one year ago. I currently have over 18,000 miles on the vehicle, which has been plagued with problems. My engine light has stayed on almost continuously since july 2004. The service department can't seem to repair this problem. The egr sensor failed on a recent trip and my vehicle began to lose power and make loud noises that could be heard by other drivers on the road. The ball joints have had to be replaced. The axle seals have been replaced and now an axle has to the replaced. Either my vehicle is the only lemon in the orchard or chrysler has a serious problem with the pacifica.
On wednesday I had heard a noise from under my hood, I figured I would bring it up when I brought my car in next week for an oil change. On friday I was driving in a parking garage (which I have done hundreds of other times) when my car hit a column at the top of the turn. It was a hard left turn, at 5-7 MPH. The results over $12,000 of damage! The axle was ripped out of the transmission along with many other broken parts. Basically my front left tire was hanging like a loose tooth. All the broken parts were pushed to just under my pedals.the appraiser said that if this happened at higher speeds it would have broken my legs. All parts were replaced (through my insurance) but now I have a new car that I do not feel safe in. At the time the car had 4,800 miles on it. After reading cases like 10096021 and 10087837, did I have a defect? Is it a good thing that it did not happen on a highway?
The transmission was making a clanking noise. The consumer took the vehicle to the dealer, and had the transfer case replaced on two occasions, yet the problem recurred. The consumer later contacted the manufacturer, who was unwilling to do anything about the problem. *ak the noise was heard when shifting in and out of park, drive and reverse, the vehicle leaked a brownish color fluid and the fuel gauge would go in and out.
Consumer received the federal safety agency recall 04v113000 concerning the automatic transmission control module. After having the automatic transmission control module software reprogrammed, the vehicle jerked and stalled. The vehicle was taken back to the dealer for inspection but mechanic could not duplicate the problem. *ak
Consumer received recall 04v13000 concerning transmission failure. No parts were available.
2004 chrysler pacifica - purchased river oaks chrysler houston:1) I have had on-going minor problems with this vechicle since I purchased it. These problems have required for me to take the car in to the river oaks chrysler service department on a regular basis during the past year (lemon?). 2) yesterday october 18, I experienced one of the worst problems with this car. I was leaving my neighborhood and was at a stop sign. I started to make a left turn when I heard a loud noise as if metal was breaking and cracking. The car started to shake violently. I had to grab onto the steering wheel very hard to control it. I had trouble steering it as the wheels did not seem to want to move. I was able to pull it to the side and get assistance (I feel fortunate that it did not happen on the hgway, as the consequences would probably not have been good). The car has 20,000 miles. I do not travel far as I am a stay home mom and most of my driving is doing errands and taking my kids to school. The car was towed to river oaks, chrysler in houston where the car is sitting in their service department. The latest I heard was that the axle broke. My concern is that this is a 1 year old car and it had a major failure such as this one. So many things have gone wrong with this vechicle that I find it unreliable and unsafe and I hate for something like this to happen to someone else. Thank you for your attention to this matter. Leesbeth silva.
While traveling west on I-80, (the ohio turnpike) my 2004 chrysler pacifica, lost all power from the power train. This happened suddenly,with no prior indications of a problem, in heavy truck traffic, while travelling at 75 MPH. *ak it required over four days to repair the vehicle, as the technician determined that the transmission had no pressure. This was caused by a burned-out router in the transmission pump. I was was shown the replacement part and noted the interiour was machined to a intirerly different configuration. I was also informed that the initial production runs all had this design fault. The tech. That repaired the auto ,also stated tha they were informed of this at their training schools. Chyrysler knows about this defect..a very costly recall, I'm sure. The consequences of a failure of this nature is not very difficult to forsee, an inexperperienced driver passing a line of cars on a two lane road, or ,in my case, two days prior to the sudden failure, we were driving in the steep montains of tennessee, and north carolina in fairly heavy , fast moving traffic. The auto was repaired at no cost to me, however I no longer have confidence in the car, due to the complexity of the repair, and the consequential damage that the faulity design had on the auto both prior to the failure, during the failure, but also due to the complexity of the repair
On 7 separate occasions vehicle failed to start. When this occurred vehicle was towed to the dealership, who replaced the battery/transmission, and main computer. Also, did a software upgrade. The failure recurred.
Consumer heard heavy clicking noise, especially when turning the corner. Vehicle was in the shop three times due to cv joints/left front hub, and problems associated with the axle. The problems were not yet corrected.
There is a continuous popping noise when the steering wheel is fully turned either to the left or right. Dealership replaced both front axles, axle clip, and did some modification, but the noise still persists.
Safety recall regarding the power control module on the 2004 chrysler pacifica. *mr vehicle stalled without warning while driving. Vehicle was taken to a service dealership, but they said that there's nothing they can do to duplicate the problem.
Fluid leak from engine compartment, popping/grinding noise from front end at low speeds. Dealer unable to locate leak or isolate grinding noise after 3 service attempts.
Electrical/transmission.
Vibration in the front end when turning, either a left u-turn or a right turn at a intersection or similar 90 degree turn. The problem appears to come from the right side (passenger side) of the vehicle. Took to the dealer on 2/13/04 and the technician was unable to pinpoint the problem.
Two days after purchasing car (400 miles on the odometer), transmission sticks in first gear, and the speedometer stops working. Car has to be turned all the way off to reset. Dealer could not find problem (insinuates that I do not understand how to drive the car.) had problem again tonight (2/11/04.) back to dealer.
Car rolled backward down drive way while car was in park. My wife was almost run over as she was standing outside the driver door while the door was open. The car rolled down the driveway (2% grade), into the street with the driver door open and pushing my wife into my neighbor's mailbox and up my neighbor's curb.
Automatic transmission stuck in first gear. Check engine light on.
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