2007 Chrysler Pacifica: harsh or hard shifting

Filed Jul 11, 2023 · Engine, Suspension · MI

Engine Sub Frame-AKA Engine Cradle is rotting out. Vehicle was inspected on July 6, 2023 at Jim Rielh's Chrysler -Jeep Dealership located at 32899 Van Dyke, Warren Michigan 48093. The report came back as " FOUND FRONT ENGINE CRADLE / FRAME ROTTED / RUSTED OUT." This vehicle has been well maintained and has been Safety Inspected by the same dealership in 2021 & 2022 and never advised there was a problem with the Engine Cradle. Now in 2021, three engine mounts were replaced to correct clunking noises when accelerating, but again there was never an advisement of a potential Engine Cradle Rot. The vehicle had 127, 640 miles on it when it was inspected by the dealer. The results were reported to Chrysler Customer Care via email and by phone but no response as of today.

Filed Dec 10, 2015 · Transmission · 117,000 miles · TX

When depressing the accelerator, the car makes a grinding or clunking noise . We lifted the hood, put the car in drive and depressed the parking brake. We then applied accelerator and the front of the engine lifted from the motor mount a good 2 or 3 inches. This is extremely dangerous and this actually started doing this shortly after I purchased it in june of 2014. It had 97000 miles and now has 117000 miles. I am fearful of having the engine come completely off the frame. I am taking it to my independent mechanic next week. I cannot believe with all the complaints that this model has that it has not been recalled. I guess since no one has died yet or been seriously injured the manufacturer must feel fairly confident that they will just wait till everyone stops buying them. Well, I am selling my car after it is fixed. I have already had to have the shifter replaced because that went out about 3 months ago and my mechanic had to replace it. I think I should be reimbursed for that as well, and you can be sure I am keeping all of my receipts for repairs that I should not even have to make on an 8 year old vehicle.

Filed Nov 24, 2014 · Engine · 119,000 miles · AZ

Tl* the contact owns a 2007 chrysler pacifica. The contact stated that while operating the vehicle, a clunking noise emitted from the engine when the transmission shifted. The vehicle was taken to the dealer where the technician diagnosed that the motor mounts needed to be replaced. The vehicle was repaired but the problem persisted. The contact indicated that the motor mounts were replaced 2 additional times and each time the failure recurred. The manufacturer was not notified of the failure and the failure mileage was 119,000. The VIN was not available.

Filed Apr 29, 2013 · Engine · 75,000 miles · CA

At approximately 40,000 miles, while a computer-related recall repair was being performed, I was informed by the chrysler dealership that motor mounts were a potential problem & to keep a watch on it. I thought this was an odd comment at the time, as the car was barely 3 years old (and, of course, out of warranty). Fast forward to approximately 70,000-75,000 miles, and we started having issues. They are particularly noticeable when I am slowing to a stop, and then re-accelerate (for instance, the light changed green right as I was slowing to a stop, so I would take my foot off the brake & then accelerate instead) - the car won't move right away, and then it suddenly "clunks" into gear & lurches forward. The force is so strong that I have almost rear-ended someone on several different occasions. I have contacted chrysler regarding the issue - have been told it isn't covered as my car is out of warranty. I thought chrysler would certainly issue a recall, due to the sheer volume of complaints online regarding this same issue - but so far they have not. I finally brought my vehicle in to be repaired - I was told four mounts are bad! I drive almost all freeway miles in suburban area - no gravel roads, etc. - this should not be occurring. I am still hoping for a recall as this is dangerous and I feel whoever supplied these bad parts should have to stand behind their premature failure.

Filed Aug 24, 2012 · Engine · 83,000 miles · SC

Tl* the contact owns a 2007 chrysler pacific. The contact stated that while traveling 65-70 MPH, a clunking noise was heard from the vehicle after the accelerator pedal was depressed. The vehicle was taken to the dealer who confirmed that the engine motor mounts needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 83,000 and the current mileage was 90,000.

Filed Feb 21, 2011 · Body · 64,455 miles · TN

Upon fast acceleration or braking there was a noticeable mechanical "clunk" and a shift forward or back in weight/momentum. This was due to two broken/defective motor mounts discovered during the course of a 64,000 mile service maintenance check. Shortly after dropping the car off for service on 2/17/11 I received a call form the dealer alerting me to the fact that when the accelerator is pressed the engine would rise to within two inches of the interior of the hood. The dealer replaced the mounts and showed me the bad parts and explained why they fail and drain their liquid filler. Although my car is well out of warranty I contacted chrysler to ask them to cover the cost of the repair and they told me that this was typical mechanical wear and tear on the vehicle and is not covered in or out of warranty. I personally view this as defective parts and engineering. I have owned many cars over the years and have not had to replace a motor mount. Further I simply went on to the internet and googled "motor mounts 2007 pacifica" and came up with many, many cases of the same problems with pacifica's. I cannot speak to the issue of direct safety issues with this problem but surely with a motor improperly secured the potential for danger is paramount.

Filed Feb 2, 2011 · Steering, Suspension · CA

There is a noise coming from suspension or steering. It occurs when backing out and turning. Two loud clunks. One when backing up and turning, one when straightening up the wheels. Also, when turning while driving, many times there is a noise coming from steering - feels like a short grind resonating into the steering wheel. At first I though it was a tire hitting on something on the car. I've been complaining about this since the car was new ( 2007 chrysler pacifica). Not until last year, did dealer take this seriously and took a look at it. Car was in for a total of three or four times. Once for as long as three weeks. I am being told the cross member was replaced. Unfortunately, the car is still making the same noises and I am afraid it is a safety issue. Dealer says there is nothing wrong with the car. I think it is a big safety issue. Sure feels like something isn't right.

Filed Jul 29, 2008 · Transmission · 14,000 miles · NY

My 2007 fwd pacifica has been to the service center 4 times since I purchased it (april 2008) - for the same issue. The transmission shifts very "clunky" and shudders in & out of gear while driving. At the 3rd shop visit the torque converter was replaced & computer reflashed - problem came back in about 300 miles. Last visit - reflash again - dealer called chrysler & was told that they (chrysler) is aware of the problem but are not doing anything at this point in time. The car is still shifting horrible - much worse if I use the AC, sometimes the engine fan comes on & won't shut back off (until the next morning), and now while I am at red lights, the car feels like it is about to stall & shakes very bad (the first time this happened I actually thought someone rear-ended me - that's how bad it shakes!) I talked to the dealer where I purchased it about returning it - but they will not give me close to what I paid for it.

Filed Apr 9, 2008 · Transmission · 13,500 miles · AR

2007 pacifica transmission shudders when lugging down,most noticeable when car is in 4th gear at 1800-2500 RPM. Also have very harsh shift when going into and out of 2nd gear. After two complaints and test drive was told that it was normal and also that the tsp's out did not apply to my vehicle VIN. The service manager sent my complaints to chrysler and they directed local dealer to reprogram transmission and replace torque converter. Due to number of same complaints chrysler should take initiative and have recall instead of making each individual owner go through this nonsense.

Filed Jan 1, 2008 · Suspension, Transmission · OH

After the car was a month old a thumping started underneath upon starting. At times the thumping (shuddering) is severe and the engine does not start. After the transmission was reprogrammed (I doubt it was really done as there is no sticker underthe hood as required) the car, sometimes, lurches like a new driver with standard shift. The car, sometimes at around 32mph, surges or pulses. The climate control has not worked according to the instructions in the manual since day one. Now in coldweather, when it is directed to the floor, so much heat comes from the defroster that I get a headache and the floor is freezing. There is a clunking in the right front on nearly any road surface. I do not feel that it is a ball joint, but rather a strut. I scheduled an arbitration, but ncds did not botherto let me know if the arbitrator could make the meeting, so I did not attend. The meeting proceeded without me and the arbitrator and chrysler seem to feel that everything my car does is normal. I have been in the auto repair business for 40 years and have better things to do than make up problems.

Filed Sep 24, 2007 · Transmission · 22,500 miles · GA

Shudder at idle and harsh transmission engagement and or clunk when shifting out of reverse.

Filed Aug 27, 2007 · Electrical, Suspension · 350 miles · VA

Tl*the contact owns a 2007 chrysler pacifica. When the vehicle reaches 2,000 rpms while on a slight incline, the transmission begins to shutter and skip. This leads to failure between the transmission and the torque converter. The contact recently took the vehicle to the repair shop and they stated that it could not be repaired until september of 2007. The transmission also makes a harsh clunking sound when shifting. The contact believes that the suspension may be failing because the vehicle rides roughly at any speed. The current mileage was 800 and failure mileage was 350. The consumer stated chrysler stated this was a software problem and will not be able to fix the vehicle until sometime in september. Updated 09/11/07