2004 Chrysler Pacifica: harsh or hard shifting

Filed Jul 26, 2017 · Engine, Suspension · 150,000 miles · WI

Engine cradle rusted out to the point the engine dropped. My daughter was driving home from work on i94west out of milwaukee when she heard a clunk. She was able to dive to our restaurant and park. I had the vehicle towed to an auto mechanic and that is when he told me that it engine cradle was rusted out.

Filed Mar 30, 2017 · Acceleration, Electrical · 160,000 miles · PA

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while driving at 10 MPH, the accelerator pedal was being depressed however, the vehicle failed to respond. The contact also stated that there was a hard shift when the vehicle shifted between the gears. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the air intake needed to be replaced. The vehicle was repaired however the failure recurred, intermittently. The contact also stated that on several occasions while driving at various speeds, the vehicle stalled. The contact stated that the vehicle was jump started however, the vehicle would stall. The vehicle towed to the dealer to be diagnosed. The contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.

Filed Dec 13, 2014 · Body, Suspension · 83,000 miles · IL

After multiple hard clunk sounds after braking, we investigated the underbody of our pacifica. The frame has severe rust and some good sized holes present. We are concerned that the engine cradle is unsafe and will not hold the engine securely. This car has no rust on the exterior paint, only the under carriage is rusting out. This car has been garage kept and maintained, so there is no reason this should be occurring.

Filed Nov 26, 2014 · Engine · 186,000 miles · MI

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while accelerating, a clunking noise emitted from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine cradle had rusted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 186,000. The VIN was not available.

Filed Jun 2, 2014 · Acceleration · 103,000 miles · WI

I purchased my 2004 chrysler pacifica in october of 2013. I was having some issues with my car making a clunking noise with acceleration and I took it up to the car shop. (may of 2014) I was told the motor mounts are rusted out and the engine cradle is rusted almost through. I was told there was a recall for the 2004 pacificas. I called chrysler and was told my car is out of the range for the recall by 6 months. I was not aware of this recall or would have taken care of it when I found out about it. The cost to repair is about 3,000.00 and the car is not safe to drive. I have found this is a major problem with many other pacifica owners and would like something done about this. I do not feel I should have to pay for this repair when it has been know by chrysler that this is a very unsafe defect in their product.

Filed Mar 22, 2014 · Steering · 196,000 miles · SD

Was driving down highway at 55mph, with my niece in the car with me when the car started to pull to drivers side the pulled to passenger side. I slowed the vehicle down to under 40 it was still trying swerve and pull. Scared me and my niece. Has been clunking since about six months after I bought the vehicle in 2008.. Spent over a grand on new tie rods, suspensions, when I took it to different dealer for chrysler vehicles where a technician told me to stop wasting my money, they know there is clunk and dont know how to fix it. I emailed and left message for chrysler with no respinse. Looks like they know how to fix it but chrysler wont stand behind their product and fix the problem till someone dies and the families of the deceased have to sue the company, seriously! Stand behind your product, I dont think I will ever purchase a chrysler vehicle again and will inform all friends and family todo the same.

Filed Sep 28, 2012 · Engine · 35,000 miles · NY

Tl* the contact owns a 2004 chrysler pacifica. While stopped at a traffic light, the vehicle exhibited an abnormal clunking noise as the accelerator pedal was depressed. The vehicle also jerked forward. The vehicle was taken to the dealer for diagnostic testing where the technician advised that the motor mount would have to be replaced. The vehicle was repaired however, the failure recurred two additional times and the motor mount was replaced three additional times. The approximate failure mileage was 35,000.

Filed Dec 14, 2011 · Engine, Steering · 70,100 miles · NC

2004 chrysler pacifica taken to mechanic after purchasing used with 69,500 miles for "clunking" noise in front-end. Replaced parts included: sway bar linkages, tie rod ends, and struts and mounts all of which needed replacing. But the noise was still there. The mechanic then used a tool he called "chassis ears" to pinpoint the source of the noise. He found that the subframe (engine cradle) was rusted at the point that it mounts to the body, just under the front passenger-side floorboard. Upon further inspection rust was apparent on the drivers-side also. This is a major safety issue!!! The entire front-end of the vehicle including: engine, transmission, and all front-end suspension and steering is held in place by this subframe (engine cradle). What happens when this totally fails while driving with six people in the vehicle? Why has this not become a mandatory safety recall? Does someone have to get killed before this gets someones attention? This is not an isolated incident as can be seen by this website. The federal safety agency please help!!!

Filed May 14, 2011 · Body · 76,000 miles · MI

2004 chrysler pacifica 76000 miles and subframe is completely broke off and my steering is riding on the subframe. Basically, my car is "collapsing". I could tell when driving it, it felt unsafe. So now I can't even sell my car to put towards a new one. Chrysler dealership in rochester, mi looked at my car and I told them it was "clunking", they couldn't find anything wrong with it??? Less than 8000 miles ago they replaced the front end suspension ( at that time it was under warranty). It also has had the entire transmission rebuilt by chrysler. If this doesn't qualify for "lemon" I don't know what does. What is our recourse? I feel like getting a lawyer....just thankful that I and my son ( 13 yrs now), have not been killed in it.

Filed Dec 3, 2010 · Engine · 55,000 miles · MD

Tl*the contact owns a 2004 chrysler pacifica. While driving at an unknown speed, the contact began to hear clunking noises from the engine and the check engine light illuminated. The vehicle was taken to an authorized dealer where the contact was informed that the motor mounts had fractured. The vehicle was repaired. Three years later, the failure occurred again. The vehicle was taken to an authorized dealer but had not been repaired. The failure mileage was approximately 55,000 and the current mileage was approximately 108,000. The VIN was unavailable.

Filed Nov 10, 2010 · Body, Engine · 115,000 miles · MN

Clunking sound coming from engine. Motor mounts were worn out. Also noticed engine cradle on passenger side was rusted and separating at weld. The rust was significant too the point that holes had formed in multiple spots. Contacted chrysler dealership and they reported that chrysler has posted a service bulletin on the issue in the last two weeks. No information is available online except for other owners discussing issue.

Filed May 19, 2010 · Body · 108,000 miles · PA

After bringing my vehicle in for a clunking noise in the front end the mechanic discovered my engine cradle on my 2004 chrysler pacifica with 108,000 miles is falling apart and rusting through. I contacted chrysler and they would not do anything as the vehicle is over their 5 year/100,000 mile warranty. Upon further research I have seen several cases of this same issue in canada that is being completely fixed by chrysler. Also there was a case in the united states that was repaired by chrysler as well. At 6 years old and only 108,000 miles my vehicle can fall apart underneath at any moment and that is unacceptable, especially since this problem is being fixed without question in canada.