2004 Chrysler Pacifica: fuel pump failure

Filed Mar 19, 2019 · Fuel system, Transmission · 52,000 miles · CA

Motor mounts have snapped and been replaced 3 times since purchase! Body is too heavy for the frame. Now loud thuds at braking and accelerating. Always have had a fueling issue. Had fuel pumps, sending units, lines, fuel filler nozzle, everything but the tank replaced. Fuel gauge drops to empty even with fuel, when trying to fuel it will not allow it pump will shut off. Usually starts to do this when gas mileage is under 200 remaining. So frustrating. Yet chrysler denies ever having heard of these issues! I see forums with my same complaint, yet it's a mystery for chrysler! This has all been a continuous problem since I purchased the car in 2011.

Filed May 18, 2018 · Fuel system, Transmission · 195,900 miles · CA

When fueling gas pump automatically shuts off not letting gasoline into fuel pump. When half a tank of gasoline is left in car it automatically goes down to empty on fuel gauge. Egr valve problem, RPM too high when idled, feel like car slows down on own when driving on highway. Engine light on with p0507 code: idle air control system RPM higher than expected and p1861 fuel line disconnected

Filed May 8, 2017 · Fuel system · 199,046 miles · MO

Tl* the contact owned a 2004 chrysler pacifica. While driving approximately 30 MPH, the vehicle made a loud buzzing noise and shut down without warning. The vehicle was placed in neutral and pushed to the side of the road. The vehicle was towed to the contact's residence where an independent mechanic diagnosed that the fuel pump needed to be replaced. The failure was not remedied. The contact stated that the fuel pump was replaced in 2014. The manufacturer was not made aware of the failure. The failure mileage was 199,046.

Filed Apr 10, 2015 · Fuel system · 177,000 miles · KS

A similar incident has occurred on my 2004 chrysler pacifica as stated below. "on certain passenger vehicles, the fuel pump module and the power train control module (PCM) software may allow the engine to stall under certain operating conditions." the manufacture is stating that because of my vehicle's VIN# it wasn't part of this recall# f44. It is clear to me that the same conditions that have happen to the vehicles part of recall# f44 should pertain to any vehicle built prior to the dates associated with this recall chrysler is recognizing for repairs. All pacificas should be under the #f44 recall notice, not just a certain portion. I've had to replace the exact same items listed as a necessary repair to correct the problem. As like recall# f44, I to had to replace the fuel pump modules, for the left and right side. However, the difference is it was out of my own pocket for these repairs. All this happened to me too..... And I agree with this person..... So I am re-posting it... The fuel gauge started to mess up telling me it was empty and it was not. It would go all over the place form 3/4 to empty.this went on for two days then I was going down the road at 65mph and it sputtered and I pulled over and it was not running and would not start back up. The guy replaced both fuel pumps because of this now I have to pay for this out of my pocket. I was broke down far form my house and any chrysler dealer, so I had no choose but have it done so I could get back on the road. From what I have read this has happened to many people. Your help would greatly be appreciated...... [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 24, 2014 · Fuel system · 205,000 miles · MO

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the fuel gauge malfunctioned and failed to read the correct fuel level in the vehicle. Also, the contact stated that while refueling, fuel was spew back out of the filler neck. The vehicle was taken to the dealer. The technician diagnosed that the jet and primary receiver fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 205,000.

Filed Mar 31, 2014 · Electrical, Fuel system · 86,000 miles · FL

Have a 2004 chrysler pacifica I've had this truck for two years, I've always had a problem with the gas running out like water. I took my truck to chrysler for them to do a tune up, while there I told them about the problem. When I got back to pick upmy truck they told me that both of my fuel pumps were bad. It seems like they know what's wrong with these trucks and they just decided to tell everyone their fuel pumps are bad. Anyway, I had the fuel pumps changed and the problem got worse. Now if I put $10 in it the gauge will read 1/2 tank. If I fill it up once it gets to 1/2 tank it'll just drop to the e. Once it reads e it cuts off. There could be a full tank of gas but it will still read e. I took it back to chrysler so many times they couldn't find anything wrong. The last time I went back up there, they said I need to replacethe whole tank. I know for a fact that replacing the tank won't fix it. To add to that, while I'm pumping gas the gas foams or it kicks back. I refuse to keep paying my money for them to keep playing the guessing game. If my truck shuts down completely or cause an accident I'm suing chrysler and everyone else!!! Chrysler needs to fix the issue, there is a defect. I even called headquarters and they're saying they can't help because the truck is so many years old, and because of the mileage. Thing is they knew what was wrong with these trucks. Chrysler needs to fix this issue! !!!!!

Filed Oct 21, 2013 · Fuel system · 118,000 miles · NE

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that when the fuel tank was past being half full, the low fuel warning light would illuminate. In addition, the contact was unable to refuel the fuel tank to capacity and the fuel pump would click when refueling as if the fuel tank was full. The contact was only able to add a maximum of seven gallons of gasoline to the vehicle. The vehicle was neither diagnosed nor repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 118,000.

Filed Feb 28, 2013 · Fuel system · 102,000 miles · NH

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while driving 70 MPH, the fuel level gauge dropped from indicating that the vehicle was one half a tank full to empty. The contact was able to continue driving an additional ten miles before the vehicle stalled. The contact added a small amount of fuel to the vehicle and the fuel level gauge displayed the tank as being three-fourths full. The contact was able to restart the vehicle. The vehicle was taken to a dealer for diagnosis where the contact was informed that the fuel tank would need replacing. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 102,000. Updated 04/30/13*lj the consumer stated the fuel gauge was almost at a half tank. She then heard the gas low warning chime and when she looked down, the gauge was ready empty. The vehicle shut down and the consumer had to steer the vehicle off to the shoulder with great force and difficulty. The consumer stated the primary pump was replaced in december and the secondary fuel pump was replaced april 6, 2013. The consumer also stated when she pump gas, it had to be done really slow, otherwise, it would fill the pipe and shut the pump down. It would take about 5- 10 minutes just to put 7 gallons of gas in the vehicle. Upadted 05/08/13

Filed Jan 8, 2013 · Fuel system · 144,000 miles · NV

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that while refueling, the fuel pump would shut off however, the fuel level gauge would read as empty. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 144,000.

Filed Oct 15, 2012 · Fuel system · MA

Tl* the contact owns a 2004 chrysler pacifica. The contact stated she was in the vehicle for ten minutes when she began to smell an overpowering gasoline odor. The vehicle was taken to an independent mechanic where a diagnostic was performed and the contact was advised that the one of the fuel hoses had become detached, causing the fuel pump to fail. The mechanic advised that the fuel pump be replaced. The vehicle was repaired for the missing fuel hose and the fuel pump. A few weeks later, the contact noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnosis who advised her that the entire fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was not included in the federal safety agency campaign id number 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings). The failure mileage was unavailable. The current mileage was approximately 84,000. The VIN was unavailable.

Filed Aug 14, 2012 · Fuel system · 94,000 miles · FL

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the check engine warning light illuminated and fuel fumes were emitted into the vehicle. The vehicle was taken to the dealer, who stated that the fuel tank was defective, which caused the fuel pump to crack. The fuel pump was not connected properly and gas fumes were released. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case manager was assigned. The current and failure mileage was 94,000. ...updated 08/31/2012 *bf the consumer stated the vehicle was repaired. Chrysler covered the complete cost of repairs. Updated 09/05/2012

Filed Jul 20, 2012 · Fuel system · 120,000 miles · CO

Tl* the contact owns a 2004 chrysler pacifica. The contact stated that he would only get twenty miles on a full tank of gasoline fuel. The contact had not taken the vehicle to the dealer but believed that there was a problem with the fuel pump or fuel system. The failure mileage was 120,000.