While waiting at a red light my auto stop/start system automatically activated as usual. However, this time when the light turned green the engine did not automatically start. Instead, the vehicle stalled. The car was in drive and my foot was on the brake pedal. A warning chime alerted me to the problem. Also, a message instructed me to turn the car off and the put it into park and restart it. After turning the car off and then on the car moved.
2017 Chrysler Pacifica engine complaints
Page 17 of 19: complaints 461 to 490 of 538, newest first, as owners wrote them.
Tl* the contact owns a 2017 chrysler pacifica. The contact received notification of the federal safety agency campaign number: 18vtbd000 (engine). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called stevens creek chrysler jeep dodge ram at (408) 248-180 (located at 4100 stevens creek blvd, san jose, ca 95129), normandin chrysler jeep dodge ram fiat at (408) 266-9500 (located at 900 capitol expressway automall, san jose, ca 95136), and south county chrysler jeep dodge ram at (408)-842-8244 (located at 455 automall dr, gilroy, ca 95020). All three dealers confirmed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
I have a chrysler pacifica 2017 for 7 months. My display says service shifter. I haven't received a recall for it but fca has recalled 1.1 million vehicles with this problem. I had complain various times of a clocking sound when you change gears and was given the excuse "they all do that". The person working at the dealer is now gone. Help is needed.
For the past year the car jerks forward and stalls while driving. Especially after going from a stop. Sometimes it is so bad, you violently jerk forward. Have broughten to dealer twice for this. Once they did a softward update, that did not help. Second time they said it was normal
Car unexpectedly cut out and engine stalled whilst making a turn on to a busy 4 lane street. Took to the dealership and no issues found. I've redently discovered this happening to other vehicles of the same make, model and and year.
Stoped at a traffic light, the engine auto shut off like normal at a light, but when green light came and gas pedal was pressed, an alert popped up on dash saying parking was engaged. Put into park and tried to release parking brake parking brake actually engaged. Could not disengage afterwards, foot brake was held while attempting to disengage parking brake. Tried turning vehicle off and on with no result 1st time. While engine on, tried to reset parking brake again, holding foot brake, no joy. Drive selector would not switch to neutral in order to move vehicle off road. Turned vehicle off and on again, then was able to reset parking brake to off and finally put vehicle in drive.
Tl* the contact owns a 2017 chrysler pacifica touring. While attempting to accelerate from a stop, the vehicle failed to accelerate. The throttle and service engine warning indicators illuminated. The contact also mentioned that the vehicle would stall in the middle of the roadway with the same indicators illuminated. The contact would have to pull the vehicle over, turn the engine off, and attempt to exit the vehicle due to a message that read "key fob not detected". The contact stated that this was a handicap adaptive vehicle, so she would have to open the ramp door to exit the vehicle in traffic. When the contact re-entered the vehicle, she had to depress the brake pedal to restart the vehicle to operate it correctly. The vehicle was taken to mobility works, the independent mechanic that made the adaptation to the vehicle, but the failure was unable to be diagnosed. The vehicle was not taken to a dealer for diagnostic testing or repairs. The contact visited reedman toll auto world (1700 east lincoln highway #101, langhorne, pa 19047, (877) 702-7807) and was informed that mobility works would need to diagnose the failure since they performed the adaptive work. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Twice in the last week my pacifica has stalled at a light. I waited at a red light and when the light turned green, I pressed the accelerator. The engine is on run but dash says shift to park after I press the accelerator. I shift to park then shift to drive and the car won't move. I have to turn the car off and then shift to drive and it will then go.
I have two occasions where my vehicle stalled. 1. I was driving at 40 MPH on the highway and everything went dead, I coasted to a stop on the side and was able to put it in park and restart. The second time I was stopped at a light on a side street, and started to go from a stop to a left turn and the vehicle start to go and suddenly went dead. I put it in park and restarted. No engine lights, nothing to tell me where the problem was. I am taking it in for service.
Air conditioning blows cold then hot and stays hot until it is turned off and then back on multiple times in 10-20 mile range. Stalled at a red light. Turned off when backing up in my driveway. Parking break light keeps popping on when turning knob for changing gears.
We were driving (in motion) car across tapenzee bridge (highway) and it stopped, (completely, no coasting etc) out of no where, no warning. Car eventually restarted after it was put in park and ignition was activated again. Since incident, car has stalled twice with no warning but has not shut off completely like it did on bridge.
We purchased a pacifica on 12/21/2017. Not even an hour after leaving the dealership the vehicle stalled, losing all power, and had to be restarted to regain power and driving ability at a stop light. We were not hit, but it is very dangerous to have a vehicle that stalls randomly.
On 12/13/17, the car engine shut off and the car stalled while idle at an intersection. The lights were still on, but the car could not be shifted out of great and the breaks locked up. The car was essentially frozen. We called aaa and the mechanic was able to get the car to start. We took it to the dealership but they have not been able to locate the problem.
Brand new car lost power while on freeway. When restarted would not allow me to move out of "park." turned engine off for five minutes and turned back on. Was able to move into "drive". 2 days later car also lurched, lost power, jumped into "park"then stalled. Was able to restart but car would not accelerate properly. Took to dealer. Have not heard back.
Tl* the contact owns a 2017 chrysler pacifica. While driving approximately 70 MPH, the vehicle lost power. The contact managed to drive to a friend's residence and called sahara chrysler in las vegas, nv (702‑479‑2121). The contact was advised to proceed to the shop. The vehicle shut down en route and was towed to the dealer. In addition, the oil pressure indicator illuminated. The technician diagnosed and repaired the serpentine belt, the pretensioner belt, and the splash shield. The technician stated that the oil pump pressure became stuck and caused the engine to go into limp mode for safety. The vehicle was repaired, but the failure recurred after approximately 30 miles of driving. The vehicle was pulled over to the side of the road and was shut off. The contact called aaa roadside service and the vehicle was towed to falls chrysler, jeep, dodge in cuyahoga falls, oh (330‑923‑3041). The dealer diagnosed that oil leaked from the left valve cover to the alternator, serpentine belt, and the cylinder head cover. The vehicle was repaired and was successfully test driven by the technician. The manufacturer was made aware of the failure, provided a case number, and offered a rebate. The contact declined the rebate. The failure mileage was 2,879.
Tl* the contact owns a 2017 chrysler pacifica. While driving 35 MPH, the vehicle stalled without warning and the "shift to park" error message displayed. The contact stated that the vehicle lost power completely, but was able to be restarted by shifting to park. In addition, on several occasions, the vehicle hesitated to accelerate and lurched forward while the accelerator pedal was depressed. Heggs chrysler in masa, arizona reprogrammed the computer and replaced the accelerator pedal sensor, but the failure recurred. The dealer stated that the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 11,000. The VIN was not available.
Vehicle shut off while driving down the road. Happened twice since owning the vehicle 7/15/17 & 9/9/17. Vehicle dashboard said "stop and shift to park". We took to dealership and they said they couldn't replicate program.
While coming to a stop at a redlight, going about 5 MPH, engine suddenly died. Was braking and vehicle was almost stopped. Engine quit and message on panel said to put in park and restart. Did so and no further incident. Mileage - 14,000. Weather - sunny, temp 55f. Had 5 passengers in van.
The vehicle stalled while stopped at a traffic light at a busy intersection. The start button continued to display "run" and the vehicle was in drive. After shutting the vehicle off, it took multiple attempts at restarting the vehicle for it to resume operating.
Car shut off during driving and told me to shift into park and then restarted and took off fast for a few feet
Car, with no warning, lost all acceleration while driving approximately 35 MPH and flashed several warning lights on dashboard including electronic stability control, forward collision warning, service forward collision warning, and electronic park brake failure. In addition, the shifter knob light blinks and switches to 'p'. At that point, I can only drift the car to a stop. In my case I was able to turn the car off, then restart it and the issue did not occur again for another 4 days. After 4 days, the exact same thing happened, this time while I was stopped at a red light. Took the car in for service and was told they performed a software update on the transmission and the car was fixed. I got about 1 mile from the dealer and the exact same thing happened while driving at approximately 30 miles per hour. Drove car back to the dealer and they have the car now again trying to figure out what is wrong.
Tl* the contact owns a 2017 chrysler pacifica. On several occasions, while driving, the vehicle stalled without warning. There were no warning indicators illuminated. The vehicle was taken to jim browne chrysler jeep dodge ram of dade city at (352) 353-0704 (12020 us-301, dade city, fl 33525), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,000. *tt *js consumer stated stalled twice while driving and stalled three times while driving. Updated 8/14/18
I was driving on the highway with congested traffic at around 10mph. Without any prior alert, the engine shut off by itself and the vehicle lost its power. I had to turn the transmission to p from d and restart the vehicle.
Vehicle shuts off at stop lights/signs.this has happened three times while stationary.had to place transmission in park and restart.
While driving with my family, including three small children, the vehicle shut itself off. No electrical, power steering, power brakes or engine. I was able to get it started again after coming to a stop. Afterwards the screen said that the start/stop system was disabled.
Car has stalled numerous times.....updated 12/11/17 *bf
My pacifica has been stalling out when I back out or pull forward at times. Several times when it had been idling the car shut off. The car has started up on it own several times with no one in the car.
My pacifica has been stalling out when I back out or pull forward at times.. It has also shut off when it was idling several times. The pacifica has also started up on its own several times with no one in the car.
The engine shuts off while driving. Display says engine start/stop unavailable. Engine wont restart until start/stop system is available again. Engine shuts off randomly, even at highway speeds. Did it on the highway, going down city streets at 30mph, and even did it backing out of the driveway.
On 2 different occasions our chrysler pacifica has "stalled out" while we were driving. Both instances occured while we were on a hill. The first was pulling up into a driveway after the vehicle was stopped and we tried to pull forward. The second happened when we were on the road at a stop sign facing uphill. As we started to try and drive forward from the stop sign, the engine shut off. In both instances, the car had to put in park and restarted. We have only had the vehicle a little over two monthsand there were less then 2,000 miles on the vehicle.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Chrysler Pacifica?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history