The contact owns a 2017 Chrysler Pacifica. The contact stated that soon after purchasing the vehicle, the check engine warning light appeared on the instrument panel. The contact had the vehicle towed to the dealer; however, once the vehicle was in the dealer's possession, the check engine warning light was no longer illuminated. Upon return of the vehicle, the vehicle jerked and hesitated upon the depression of the accelerator pedal with the check engine warning light intermittently flashing on the instrument panel. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.
2017 Chrysler Pacifica engine complaints
Page 5 of 19: complaints 101 to 130 of 538, newest first, as owners wrote them.
After driving approx 400 miles at freeway speeds the engine shuts off. With semis honking as vehicle slowed while trying to pull over. No warning lights before or after stopping. Dash screen displayed "put car in park and press start". This happened twice in 2023. Took to dealer while car was under extended warranty. Was told 'could not duplicate' issue. They also informed me that this was something they never heard of before. We only do two highway trips per year. Took another trip couple of weeks age and vehicle shut off and we had to pull over 7 times going and returning. Dealer says I need a new transmission but can't guarantee that will fix the problem. I'm terrified to put this car on the freeway again. I thought we were going to be killed and possibly injure others on several of the occasions while trying to stop safely. I feel that Chrysler knows about this problem (from what I've recently read on the internet) and at least should know how to correct it. Also, it seems there was a class action suit that has been settled that we were unaware of. This vehicle has less than 60K miles and as we only drive 5-7000 miles per year didn't plan on having to junk it and buy another at this time. I've tried calling Chrysler Corp 800‑992‑1997. I was given a case # but they just seem to lie and never follow up with the dealer like they said. Now when I call and talk to someone, they put me on hold and kick me into the 'how did we do survey'. Realizing that sometimes you just don't always a ample time to safely get to the side of the road I'm at a loss as to how to proceed. The date listed below is the first time of incidence.
I bought this van about 2 years ago . In the last 6 -8 months. The anti-freeze in the coolant kept emptying, car never hot but disappeared. Turns out it's been going to the engine. I have a friend that is having same issue and should be a manufacturer defect.
Engine code P0303 (misfire cylinder 3 was triggered) car was found to be losing coolant through the cylinder. Chrysler dealer declared complete engine failure due to block damage. Stellantis indicated repair exceeded value of the vehicle.
I am writing to file a complaint regarding a safety issue with my Chrysler Pacifica 2017, which I purchased on November 21, 2023. Since acquiring the vehicle, I have encountered a persistent problem that poses significant safety concerns. 1. **Component/System Failure:** The vehicle experiences choking and emits a strong oil smell into the cabin. This odor is highly concerning as it leads to symptoms such as burning eyes, dry throat, red skin, coughing, nausea, and headaches. This indicates a potential failure or malfunction in the vehicle's ventilation or emissions system, possibly allowing oil or coolant fumes to enter the cabin. The component/system is available for inspection upon request. 2. **Risk to Safety:** The presence of these noxious fumes not only affects my health but also poses a serious safety risk to myself and passengers. The symptoms induced by the odor impair my ability to drive safely and could lead to accidents or injuries. Additionally, exposure to such fumes over time may have long-term health consequences. 3. **Confirmation:** While the problem was not confirmed by the dealer, multiple independent repair shops and the manufacturer have acknowledged the issue. Mechanics from these establishments have inspected the affected component/system and confirmed its malfunction. 4. **Inspections:** The component/system has been inspected by mechanics from various repair shops and by representatives from the manufacturer. Their assessments corroborate the presence of the malfunction and the associated safety risks. 5. **Warning Signs:** Prior to the failure, there were no warning lamps or messages indicating a problem. However, the symptoms, including the oil smell and associated health effects, manifested immediately upon driving the vehicle after purchase.
2017 Chrysler Pacifica with roughly 134,000 miles recently started have idling issues. The vehicle has had regular maintenance and always taken into shop when issues arise. When vehicle started idling rough we found out the spark plugs (all 6) needed replaced and should fix the issue. Replaced all 6 plugs within the same week of finding out they needed replacement. Then within a week while driving the engine starts over heating. Heating to upwards of 270 degrees F. As soon as we were able to get off the road and to a safe location to view the engine it was apparent the coolant was empty. Please keep in mind this is checked on a regular basis as is the oil in the vehicle. We replaced the coolant and drove back home. All seemed well. Then the very next day the engine would not start or even turn over. We looked again and the coolant was almost non existent. Had the vehicle towed to repair shop. The coolant had been leaking into the engine causing it to burn up. In the process the engine was seized come to find out and also the head gasket needed replacement. Doing more research once the coolant starts burning in the engine the engine will more than likely need replacement. We are being told to be prepared for the whole engine to need replacement due to coolant issues. If this would have been recalled we would not be in the position to have to replace our entire engine. It would be greatly appreciated if this can be looked into further as we have missed the deadline for the class action lawsuit for this issue.
Engine head gasket failure requiring a complete engine replacement
While I am driving the vehicle will shut completely off without warning. I have to pull to the side of the road and restart the vehicle.
On two separate occasions I was driving, and then suddenly my check engine light starts flashing, and the car stalls in the middle of the road. I turn it off and restart it and it seems fine. No engine light flashing or anything. I’m concerned because it happened with my kids in the car and we almost caused an accident. The first time it happened I was on the interstate but thankfully got off the exit before it stalled.
The check engine light came on and we brought it to a mechanic to assess the issue. Codes indicated a misfire on Cylinder 3. The mechanic did not state that they observed any physical damage to the head gasket however the engine has coolant in it. The recommended repair is to replace the engine at a cost of $12k.
2017 Chrysler Pacifica LX (~85,000 miles with documented regular maintenance) FEB 2024 vehicle lost acceleration briefly when on highway, almost causing rear-end accident. Coolant and engine temp spiked around 235F (typically 212F-215F range) ambient outside temp (~19F). Took to Chrysler dealer in Walled Lake, MI. Oil leak detected, fixed right head gasket failure (common issue for this engine mechanic says). April 2024 coolant leak detected after coolant reservoir levels became low and smoke of burning coolant was noticed. Coolant leak possibly coming from water pump area after dyed antifreeze inspection. Taking to another Chrysler dealership for service. Complaint is that this is a safety hazard and after further research many owners of this vehicle/engine type complain of this issue, either for the head gasket issue or coolant leaks. (Reference: [XXX] ). I believe this not only a safety hazard but should be filed under a class action lawsuit. This is Chrysler's responsibility to cover when vehicle is outside the 5 year/60K mile warranty when these specific issues occur. Due to the fact that this is a known defect to a significant enough owners and some people either need to pay for costly repair bills or completely need to swap out the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine light came on while driving. Had a 303 code for misfire In cylinder 5. Also smelled coolant but didn't see a leak. Brought I. to dealer where they inspected it and said it was a cracked head gasket. Which seems to be a common issue with this vehicle. The repair was done and I'll be bringing it back in tomorrow 2 days after repair for white smoke coming from engine. Also noticed coolant level was lower than when I got it back from shop.
Coolant leakage, engine misfire. Check engine light. only 72,000 miles
2017 Chrysler Pacifica experiencing engine misfiring / stalling due to blown head gasket and possible engine block cracking at 78000 miles. Happens at idle. Appears to be a common issue and part of a legal settlement in 2023. Have attempted to repair the issue once and vehicle is currently at the dealership service awaiting resolution with independent Arbitrator.
Car has had on going transmission issues with slipping and power loss that dealer was not able to diagnose. The car check engine light came on, and at the dealer the code was for cylinder failure and on inspection at the dealer the left 4th cylinder has failed and the car will need a new engine with only 80,000 miles and proper maintenance. This is available for inspection. Our safety was at risk that the car has had difficulty shifting and has lost power in traffic.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while depressing the accelerator pedal, the vehicle would not immediately accelerate, and the transmission experienced hard shifting. The check engine warning light remained illuminated. The contact stated that later while driving at an undisclosed speed, the engine misfired. The vehicle was diagnosed, and it was determined that the transmission was faulty and engine coolant was present inside cylinders number 1,3 and 5. The vehicle was not yet repaired. Additionally, the driver’s and passenger’s side sliding doors malfunctioned and erroneously opened after being closed. The doors were reprogrammed, and the vehicle was repaired. The contact stated that after a cold start the brake pedal extended to the floor. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.
Blown head gasket at 64000 miles. Leaking coolant into the cylinders. Mechanic says the gasket has been repaired before.
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving approximately 50 MPH, she observed a humming sound coming from the engine compartment. Additionally, the vehicle lost motive power and would not accelerate as intended. The check engine warning light illuminated. The vehicle was taken to the dealer where DTC Code: P00B was retrieved; however, the contact was informed that the engine needed to be taken apart for the vehicle to be fully diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.
Hotter than normal engine heat. Smells very hot even when driving in cabin like some liquid ( maybe Coolant) is burning. Code P0303. Misfire #3 cylinder. Reported issue to dealer several times. Very hot.. paint on hood bubbling. They repaired paint per 100,000 mile 7 year extended warranty. No diagnosis disclosed re known issue with head gaskets on these 3.6 ltr engines. No code until two months after warranty expired. Chrysler mechanic in Santa Barbara told me today that they have to replace gaskets and heads on these 3.6 engines all the time and likely a recall coming soon. Overheating is a safety issue. Leak down test verified bubbling in Coolant reservoir. Mechanic says this issue was highly likely occurring over 1-2 years until it actually triggered engine light and misfire code. Many complaints on Pacifica forums on this exact issue. Have service records re same concerns including from 2022. Thank you
Unknown
44110 miles. NO leaks, oil change every 2500 miles, all fluids are full and well maintained. Hard shift sometimes while in drive and accelerating. Engine light just came on yesterday with wife and 4 kids in vehicle, then engine light flashing. Pacifica felt sluggish and engine was rough. This happened driving on busy FREEWAY! Quickly pulled over at off ramp. Called tow and Mechanic neighbor pulled trouble code from ODB port using scanner P0306 which is engine misfire in cylinder 6. Car runs like crap and is unsafe to drive. Now need to tow to dealer for very expensive repair, just outside of 5 year warranty.
Engine locked up. Had it to run hot one day. When cooled off put fluid in and drive for four days after went to get in to go out and wouldn’t start. Fluids was still good that day. Had to haul to garage and that’s when said it was locked up. Has 104,000 miles. Had had the plugs changed as what the codes said it needed. March 4th is day it quit
of all the issues, I want to bring attention to 2 very serious ones. 1) Engine has transmission issue. Auto Shifting of gears give constant jerks and this was never resolved. Chrysler has always avoided this as it's a very expensive fix. Have taken to several different dealerships in 2 different states. (NJ & TX) 2) Coolant leaking. This ends up becoming an engine problem that they don't fix.
My Pacifica head gaskets failed causing severe engine damage.
I purchased this Chrysler Pacifica from advantage auto sales in new Kensington pa. Making payments obviously but I have had nothing but issues since we got it. Now it’s up at #1 Cochran and they did a exam and they sent me a video and the transmission is bad, (which when I got the vehicle I been saying something is wrong with the transmission, took it to the garage they kept telling me to take to for now 3rd gear to be grinded out. Head gaskets went in it as well they kept it for over 2 months to not even put parts back together properly, axle is bad. Leaking oil somewhere where still , this fan flapper thingy in the front is bad and been since day 1 there is a bad sensor on it which they told me they fixed and clearly didn’t. I have had nothing but issues on this vehicle since I got it. It sees more garages than it does outside. I have 4 kids. Making a lot of trips to doctor appointments and such.. so I need a vehicle, they don’t care. I went to the dealer yesterday and they just told me to take it to another place to get the transmission rebuild or whatever but I feel that isn’t going to fix it and I’m just gonna have more issues in the long run. Can you guys help me at all ?! I need something done. My warrenty is up soon and they only cover 8,000 of the tranny and it’s a 10,000 tranny.
The contact owns a 2017 Chrysler Pacifica. The contact stated while starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that after starting the vehicle, the vehicle shuddered and experienced low idling. The vehicle was taken to the dealer, where it was diagnosed. The dealer determined that the failure was related to the federal safety agency Campaign Number: 18V740000 (Hybrid Propulsion System, Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 95,000.
The contact owns a 2013 Chrysler Pacifica. The contact stated that while driving approximately 50 MPH, the engine overheating warning light was illuminated. The contact pulled over and waited for the engine to cool down, restarted the vehicle, and continued driving. The failure became a recurring failure however, after the last failure the vehicle failed to restart. The vehicle was towed to an independent mechanic and was diagnosed and determined that there was a leak in the cooling system that caused coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact was referred to the manufacturer by the mechanic. The manufacturer was made aware of the failure, and it was confirmed that there were no recalls on the VIN. The contact was referred to the federal safety agency Hotline to file a complaint. The failure mileage was 97,000.
Head gasket blown at 79,000 miles. This is a known issue on this model but Chrysler won’t admit fault.
My van experienced a cylinder 3 misfire and coolant leak which I now understand is due to a known manufacturing defect in the 2017+ Pacifica engine. I have already spent north of $1700 over multiple trips to my mechanic to replace spark plugs, ignition coils, and coolant flush. Even now, the check engine light continues to come back on when I start the vehicle. This continued malfunction of an engine that overheats and becomes inoperable is indeed a safety defect, especially in a vehicle advertised for families with kids.
2017 Pacifica Head Gasket 68000
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