Vehicle lost all internal communications while driving. During this incident propulsion was lost, turn signals, hazards, power brakes, power steering, all electronics except speedometer failed. I was unable to put indicators on during this incident outting others at risk. It appears hazards and turn signals are CAN communication which is absolutely insane and a severe design flaw.
2018 Chrysler Pacifica electrical complaints
Page 3 of 11: complaints 41 to 70 of 291, newest first, as owners wrote them.
My 2018 Chrysler Pacifica has ongoing electrical problems that match the same symptoms described in existing recalls, but my VIN is not included in those campaigns. The issues began around 08/30/22. The vehicle has experienced stalling, electrical shutdown, dashboard warning lights, loss of power steering issues, failure of the start-stop system, dead batteries, loud creaking, popping, squeaking noises from the front suspension, especially when turning, backing up, steering lock, or going over bumps. These events began in 2021 and continue despite numerous repairs at mechanics and dealerships. Despite repairs and inspections, the problems continue. I have reviewed the federal safety agency recalls and found recall numbers 18V524000, 20V334000, 19V143000 as well as battery ground recall for 2017–2019 models, and my vehicle’s problems are identical to those safety issues. The dealer confirmed that my VIN is not covered, so I have been responsible for repair costs. These defects create a serious safety hazard, especially when the vehicle stalls or loses power while driving. It places my family and other drivers at risk of a crash. We have been stranded on highways and in the center of busy intersections due to loss of power. I strongly request that the federal safety agency investigate whether the existing recalls should be expanded to include additional VIN ranges, since many 2018 Pacifica owners (myself included) are experiencing the same electrical failures. I have had the vehicle inspected/repaired on: 4/15/21, 9/15/22, 10/2/23, 11/22/23, 8/10/24, 7/21/25, 8/7/25, 9/23/25 for battery ground, electrical module replacement, wiring repair, and strut repairs. The issues persist despite these attempts.
The contact owns a 2018 Chrysler Pacifica. The contact stated that the sliding doors failed to close as intended and unintendedly open after being closed. The vehicle was taken to the dealer, where the contact was informed that there was a related software update available to correct the failure. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 55,000.
After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 08/25/2025, the vehicle's check engine light illuminated on 09/09/2025. I was inundated with multiple failure lights including; check engine, service electronic throttle control, service hybrid electric vehicle system, blind spot alert, and I felt like I lost power steering. I was unsure if the van was safe to drive, but was able to get it to the dealership. They were able to pull multiple codes. Including the one for the check engine light. They decided that the problem was related to the ABS control module. They replaced it and the van has been fine so far. It seems these error codes are widespread after performing recall 73B. Many other customers are complaining of the same thing. I believe these errors are from the testing to the High Voltage battery, and their 'software fix'. It's not safe to lose your power steering while driving. It's not safe to have multiple error codes continuously going off while operating the car. It's not safe to have a family car that we have been told twice to not park in the garage, charge, or park near a structure. This is their second attempt at 73B, and overall the second fire recall. My van and high voltage battery are definitely available for inspection.
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving approximately 30 MPH, the vehicle stalled. The contact had to press the PUSH-to-Start button several times for the vehicle to restart. The contact stated that the lights were out on the gear shifter. The driver was able to shift to park and then continued driving. The vehicle was taken to the local dealer, where it was diagnosed with a corroded wire in the active grill shutter system. The vehicle was repaired, but the failure recurred. The contact replaced the battery. The manufacturer was contacted and referred the contact to the local dealer and also the federal safety agency Hotline. The failure mileage was approximately 120,000.
Check engine light came on the day after the automatic start/stop light came on. Engine code read cylinder 4 misfire. We switched all the spark plugs and changed the cylinder 4. A couple days later check engine light came back on brought the vechile into Bergstrum. They put in a name brand cylinder 4 plug and spark plug, 2 weeks later the light came back on, same exact issue. They are now claiming it’s an engine issue potentially. Sounds like this is a BIG problem for 2018 Chrysler pacificas.
My van completely shut off, and all lights on the gear shifter stopped working. Yes, it is available for inspection until the gear shifter is replaced, as recommended by the dealership. The van lost power just as I lifted my foot off the brake to proceed into an intersection. This sudden shutdown created a traffic backup behind me and could have put me and others in danger had I entered the intersection. The issue has only occurred once for my husband while driving but has not been officially reproduced or confirmed by a dealer or service center. Yes. I took the van to the dealer, who suggested replacing the battery and the shifter. I replaced the battery and ordered the shifter, but the second failure occurred after the new battery was installed. In addition, I’ve noticed a continuous clicking sound coming from the van after it is turned off, which does not stop for approximately 5 minutes. There were no warning lights or messages before the failure. After the van shut down, the “start assist” light came on, and it did not turn off until about four days after the battery replacement.
The shifter nob will not turn on and move out of park. When I open the glove box and tap on the CAN-C Bus star connector the nob will then turn on. Other issues also with electrical throughout van dealing with the CAN-C such as driving and then it shifts very hard. And door not closing on the side.
Vehicle will start but the shifter will work. It threw a check engine light and check hybrid system code. You cannot get the vehicle out of gear and the shifter will not light up. After shutting the vehicle off and on 3 times it erased and acted like it never happened. This is the third time it has happened. What’s bad you can drive somewhere and be stuck there for hours not knowing if you need a tow or it’s going to reset again. Don’t know if something my happen while driving as well.
Electrical adaptive, cruise control, forward collision warning, and shifter all malfunctioned. It is available for inspection. There was failure to accelerate at an intersection which almost caused vehicle to be rear ended. The error codes have been pulled and shown by O’Reillys auto parts. The vehicle is pending inspection by an independent mechanic. The adaptive cruise control the Ford collision, warning and service shifter warning lamps all appeared shortly before this problem occurred.
While slowing to a stop at a traffic light, the engine stalled unexpectedly. The start/stop system did not restart the engine when I released the brake pedal. Accessories (radio, lights, etc.) remained powered, but I could not shift the vehicle into neutral. After approximately 20 minutes, I was able to restart the engine; however, the transmission remained unresponsive and the engine could not be shut off using the ignition button. I was unable to shift to neutral or turn the steering wheel. Message on dash indicated shifter module required service, and indicated that the vehicle was not in park when attempting to turn off vehicle. The vehicle was only turned off by disconnecting the 12-volt battery. The vehicle was towed to a Chrysler dealership and diagnostics completed, showing error codes with the shift module. They were unable to recreate the problem and advised replacing the shift module. When inquiring about recall V53, the dealership service department indicated that this recall had been repaired on the vehicle in 2020. These symptoms match those described in Chrysler Recall V53 (the federal safety agency Campaign 19V‑348) for 2017–2019 Chrysler Pacifica vehicles equipped with start/stop systems, which involves a loose battery ground connection. My VIN is not currently listed in the recall as it was reportedly corrected in 2020, but the issue created a hazardous situation by stalling in traffic, disabling shifting, and preventing engine shutdown. This could have resulted in a crash if traffic conditions were different. Please investigate whether additional 2018 Chrysler Pacifica vehicles not currently included in Recall V53 should be covered or if this is a recurring safety issue with the engine start-stop (ESS) on 2017-2019 Chrysler Pacifica vehicles.
The battery of my hybrid electric minivan was damaged during a recent factory recall, and Chrysler is refusing to correct the problem. Instead, they’re trying to charge me for a new battery. Here’s the background. I recently received a recall notice (73B) for my 2018 Chrysler Pacifica hybrid minivan that warned of a possible vehicle fire. I was advised not to recharge the van and to park outside and away from structures. In January, I took the van to Russ Darrow Chrysler in the Milwaukee Auto Mall to address the issue. The check engine light came on shortly after the recall work was complete (trouble codes U0412 and P0BBE). I took the van back to the dealership as soon as possible. I was told there was a serious problem with the high-voltage battery and that it may need to be replaced. Chrysler refused to authorize the repair, so the dealership cleared the codes and released the van back to me. On [XXX], the van lost all power while my wife was merging onto a busy highway. She managed to pull over, and we had the van towed back to the dealership. The van has now been at the dealership for over 4 months. Chrysler is still refusing to fix the problem. I have since learned that there are many customers experiencing similar battery failure following the 73B recall. The Pacifica Forums (link below) details over 80 customers experiencing nearly identical battery failures after bringing their vehicles in for this recall. My safety and the safety of others are at risk. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. By refusing to provide the full remedy, the manufacturer has left an unresolved fire hazard as well as the risk associated with the sudden loss of propulsion. Thank you, [XXX] [XXX] Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Quirk Chrysler Dodge Jeep RAM Of Dorchester refused to perform Recall 73B/24V‑536 on my restricted-title Pacifica (reconstructed), citing Chrysler policy. That policy doesn’t exist in the recall bulletin. I need the BPCM software update and any necessary battery replacement under the recall.
After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 02/03/2025, the vehicle's check engine light illuminated and it began experiencing charging failures. The component that has failed is the high-voltage (HV) battery pack and its control system. Diagnostic scans performed by a Chrysler dealer on [Date of diagnosis] confirmed trouble codes, including U0412, which indicate a critical fault within the battery system. The HV battery is available for inspection upon request. My safety and the safety of others are at risk because the recall was issued to prevent a battery fire. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. By refusing to provide the full remedy, the manufacturer has left an unresolved fire hazard. The problem was confirmed by dealer diagnostic reports. However, both the dealer and Chrysler have refused to replace the defective battery under the recall. Their denial is based on [indicate reason for denial]. The first warning signs, including the check engine light, appeared within days of the recall service. This strongly indicates the recall procedure, specifically the mandatory battery integrity test, was not completed correctly by the dealership. This is a widespread issue, with numerous owners reporting the same post-recall failures online and to Chrysler Cares customer service.
Component/system failed: Electric Power Steering (EPS). The system intermittently fails during normal driving, showing a "Service Power Steering" warning. Diagnostic codes include U113E (lost comm w/ EPS), C2217 (SAS not calibrated), C2210 (EPS internal fault), P058C (low voltage), and P1009 (hybrid module MIL request). The issue began immediately after a Chrysler recall service where the main charging unit was replaced. Vehicle is available for inspection. Safety risk: Loss of steering assist creates a serious hazard, especially during turns or at low speeds. The steering becomes extremely heavy without warning, increasing the risk of collision or inability to maneuver safely in traffic or parking situations. Dealer confirmation: Yes. A Chrysler dealer confirmed the EPS fault and quoted $5,500 to replace the entire steering rack. No electrical diagnostics were completed, despite the issue starting after recent electrical recall work. Inspections by others: The dealer has inspected the vehicle. Chrysler corporate has been contacted but has not yet resolved the issue. No inspections by police or insurance. Warning signs: The issue started right after the dealership performed recall work. “Service Power Steering” message appears, and diagnostic trouble codes are present. The error is intermittent and can clear after restarting, only to return later.
On Thursday, July 3, we were on our way out of town and had just gotten on a highway when I smelled something burning, saw smoke (we thought was steam at the time) coming from the hood and heard the engine making a grinding, or rattling noise so we pulled over immediately. My husband got out of the car to start to take a look when another vehicle who had just passed us backed up and motioned frantically saying “Your car is on fire!” So we got out and looked under the front of the car and sure enough, there was liquid spilling onto the ground and fire coming from underneath. So we quickly got away from the car and called 911. Another gentleman who had been going West also stopped to make sure everyone was okay and was also calling 911. Within 10-14 minutes the front of the car was totally engulfed in flames.
The hybrid battery system is malfunctioning. I am not at risk. I am repeatedly getting U0412 error code, indicating a problem with voltage in the hybrid battery system. It only happens intermittedly. I have taken it into the dealer when the check engine light is not on (unfortunately), and they did not find any issue. One time while driving at highway speed, I did get an immediate red message saying "check hybrid system". It went away with the check engine light remaining on for about an hour. This has occurred after (and I think because of) the 73B recall.
I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: •The third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw for families. •The rear liftgate, which starts to open and then immediately closes without completing its cycle. •The passenger-side rear entertainment screen, which is completely non-functional while the driver’s side screen works normally. These issues have severely impacted the usability and reliability of the vehicle. The third-row seat and tailgate problems, in particular, compromise safety and convenience—especially for families with children. The third-row power seat design lacks a manual fallback, which could leave passengers stuck in emergency situations. The liftgate’s failure to open fully and the battery system’s unreliability and constant need for replacement (around every 1.5/2 years) has left my stranded countless times. These electrical issues need recalls and solutions.
After the 73B recall was performed on my 2018 Chrysler Pacifica Hybrid, the vehicle began experiencing persistent check engine lights and charging issues, especially during charging. Diagnostic scans revealed codes U0412 (invalid data from battery energy control module) and P0BBE (hybrid battery pack voltage variation), both directly related to the high-voltage battery system. These issues began within days of the recall and escalated, with the battery fault becoming permanent by late May 2025. The recall was issued due to a risk of fire from the high-voltage battery, caused by defects that can develop over time. The recall remedy included a software update to monitor for dangerous battery conditions and disable charging if a risk is detected, as well as inspection and replacement of the battery if necessary. My vehicle’s post-recall symptoms—persistent warning lights and charging faults—are exactly the type of problems the recall is meant to detect. The problem was confirmed by diagnostic data and scan reports, which were sent from the dealer to Chrysler’s technical support (STAR), but the vehicle itself was not physically inspected by the dealer or STAR. Both refused to authorize battery replacement, citing the contradicting STAR report, despite clear evidence of battery failure and the recall’s stated purpose. The battery and related components are available for inspection upon request. My safety and my family’s safety are put at risk, as the recall specifically warns owners not to charge or park the vehicle near structures until the remedy is complete, due to fire risk. Multiple other owners have reported similar post-recall battery failures, indicating a broader unresolved safety issue. Chrysler has not provided a satisfactory resolution, and the vehicle continues to exhibit battery faults and charging issues after the recall remedy.
Vehicle engine shuts off while driving down the road. Will start up after a few minutes. Traction control light and auto start stop light will come on. Random right wheel noise will come and go. Have had multiple mechanic shops check vehicle with no findings. Vehicle loses all power when shuts down.
Odometer Fraud. The contact purchased a 2018 Chrysler Pacifica. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 42,000 and at the time of registration, it was discovered that the mileage was 110,000.
I had my Chrsyler Pacifica since Nov 2018 . Recently I heard a noise and Dealer suggested change in Transmission . Ever since I have problem with Car stopping im middle of road , towed 5 times to dealer and dealer says he fixed it but still same problem with vehicle stalling happen. yesterday (05/20), delaer informed that vehicle stalled in road while they did test drive after they fixed the problem. I am scared to drive this car anymore. Dealser did not want to loan their car as well anymore , I am without car for more than 30 days during this all 5 incidents .
Hello: My 2018 Pacifica hybrid was just recalled, and serviced, yet the hybrid battery only last a few miles before needing to be recharged. Also, when in reverse the back up camera doesn’t always come on and doesn’t beep when approaching an obstacle. It will also stay on while driving forward.
The contact owns a 2018 Chrysler Pacifica. The contact stated while reversing, the back-over prevention camera screen failed to function as intended. The back-over prevention screen displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with computer and electrical system failure. The contact was informed that the back-over prevention assembly, instrument cluster, and electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall; however, the VIN was not associated with the recall. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 135,000.
The vehicle randomly stalls, goes dead and becomes unresponsive. This has happened numerous times at lights, stop signs and in the middle of the road.
The contact owns a 2018 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was restarted and driven to the residence. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with starter failure. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure was persistent and had been ongoing for several years. The contact stated that an unknown recall was performed previously, and the battery was replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,000.
The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 30-35 MPH, the vehicle made an abnormal beeping sound. The message "Stop Safely - Vehicle will shut off soon" was displayed, and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The contact stated that the failure had previously occurred while her husband was driving at an undisclosed speed. The contact's husband was able to pull to the side of the road, and the vehicle was able to restart after an extended period. The vehicle was taken to the dealer, where it was diagnosed as a low voltage failure. The vehicle was not repaired. The contact related the failure to the federal safety agency Action Number: PE22008 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 73,692.
While driving on the freeway, the van suddenly started to ‘drag’ and alarm that the start/stop system was unavailable. I was barely able to pull off the freeway before the van completely stopped moving and would not start up again.
The hybrid battery coolant heater (part 68443445AC) was confirmed a problem, however the dealership wont review ANY recalls on my vehicle until I pay $1700 to replace that part. However, there are MULTIPLE incidents online showing this is a problem with this vehicle and should be a recall as this is obviously defective within the first 150000 miles. My car has roughly 124K miles, making it just outside the warranty coverage. Shortly before this lamp warning (check engine) came on my steering wheel started "sticking" making it hard to steer in a curve, causing me to veer off the road. Within 7 days of this happening, is when my check engine light appeared, throwing code POE15. The heat now also takes much longer to warm up- like 30 minutes longer. The dealership said none of the issues are connected, however after online research I have determined that is not true.
The contact owns a 2018 Chrysler Pacifica. The contact stated that since 2019, the "Auto START/STOP feature unavailable" message was displayed on the instrument panel. Due to the failure, the vehicle intermittently failed to start, the vehicle was jerking and hesitating while depressing the accelerator pedal, and the vehicle also shut-off unintendedly while driving at various speeds. The vehicle had been towed to a dealer on several occasions and the auxiliary and the main batteries replaced; however, the failure returned approximately a year and a half later. To prevent the failure from recurring, the contact disabled the Auto START/STOP feature to prevent the vehicle from stalling. The contact stated that numerous repairs had been performed on the vehicle and that the only other solutions would be to replace the transmission, perform a software update or replace a possible unknown sensor. Additionally, the contact stated that while turning off the vehicle there was an abnormal knocking sound coming from the engine. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 64,000.
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