2022 Chrysler Pacifica seats problems

Filed Oct 14, 2026 · Seats · TX

Rear passenger side center section captains chair had an uncommanded back of seat drop downward followed by the entire seat rolling forward as I was slowing down the vehicle to make sure the passenger was not injured. The chair flops back and forth. Approximately 12500 miles on the 2022 vehicle. The drivers side of this seat ALSO failed but nobody was sitting in it at the time! The passenger was not injured but could have been severely injured if I had reacted with harsher breaking, if it occurred during a situation that the vehicle could not have been stopped or if the individual was unhealthy! The seat was basically freewheeling on the skids with the entire back of the seat flat! Sliding forward with breaking, sliding backwards with an increase in speed, seatbelt NO LONGER RESTRAINED individuals upper body!

Filed Aug 17, 2026 · Seats · MD

The head rest of the second row broke and will not return to its upright position. It happened when we putting the seat in the stow position. Having the headrest sticking into your neck is very dangerous so we basically lost a seat in our vehicle. We can choose to remove the headrest, which is a danger for whiplash OR repair it. The repair is estimated over $300 which is ridiculous! This should be a covered repair under a recall as it seems to happen frequently.

Filed Aug 5, 2026 · Seats · HI

The captains chairs in the second row of the vehicle both had their reclining mechanism fail. This causes the seats to move forward and back sliding when the car is in motion as they will not stay locked in place. They cannot be used for transportation due to it being unsafe for the passenger as the seat does not remain upright. The seat is available for inspection. The seats have not been inspected by the dealer/manufacturer as they are wanting to charge a large service fee and do not have appointments available in a timely fashion. There were no warnings, the seats each failed suddenly upon regular use.

Filed Feb 26, 2026 · Seats · WI

The headrest failed. The headrest pivots on the steel supports, and there's a ratchet inside, that is actuated by a plastic piece, which is then connected to cabling. The plastic piece internally broke it's actually unbelievably small for the application, the engineers should be ashamed of themselves. I'm going to guess 1/8" diameter, maximum, snapped right at the ratchet mechanism. If the weak plastic does happen to let loose in an accident, that headrest is going to flop forward and will not provide the head support that it's supposedly designed to provide. The way the headrest angles forward I worry about decapitation or severe neck injury causing quadriplegia in the event of an accident. This piece should work and be dependable not a tiny piece of plastic that often breaks with minimal use. We should know we have dependable headrest function in the event of an automobile crash.

Filed Jan 14, 2026 · Seats · HI

The head rest of the second row broke and will not return to its upright position after we used the stow feature. Very dangerous now and basically lost a seat in our vehicle

Filed Sep 7, 2025 · Seats · MI

The second-row seat back will not stay in a fixed position. How would that do in a car crash with no fixed back position? Just flop backwards all the way from a rear crash? This part was broken. Spring busted open the cheap, plastic housing to the EZ slide latch. Latch Release Cable - Mopar (68324912AC), 2017-2025 Chrysler - 68324912ac

Filed Jul 5, 2025 · Seats · TX

The passenger headrest on the seat has stopped functioning and is it a downward position where the seat cannot be used safely. The headrest will not position for a safe position. Repair center has verified. Manufacturer says this will be an $1100 plus repair. Have found others with this problem on YouTube. As I understand, this is not repairable and must be replaced. I’m asking for a safety recall to be issued with the manufacturer will repair the safely for all customers who are involved as I understand there are many. Thank you.

Filed Jun 27, 2025 · Seats · VA

When returning the driver's-side, 2nd row seat into a riding position after being placed into a stow 'n go position; the headrest of the driver's-side, 2nd row seat will not return to a locked upright position - causing it to stay flipped forward. The concern is that in a crash, the passenger seated in the driver's-side, 2nd row seat will not have adequate protection from a neck injury due to the protruding headrest.

Filed Jun 27, 2025 · Seats · TX

Part 68324912AC Latch Release Cable failed on both middle seats within one week of one another and approximately three weeks after the manufacturers warranty expired on the vehicle. The result is that both seat backs do not latch into place vertically and the entire seat freely slides forward and backward, slamming backward on acceleration and forward on braking. We have read on Internet forums that this is a very common problem. The left side seat failed while my daughter was riding in it and the seat back released. If this had happened during a collision, it could’ve been catastrophic. Upon stopping the vehicle and exiting, we found that it slid freely forward and back as well. The other side failed while the vehicle is parked, and we released the seat back lever. The seats are unusable as a result. If the failure had happened while driving or impact, it could have been devastating as the seat would have slid independent of the seatbelt and the back slammed forward driving the passenger’s head into the back of the front seat. A Chrysler dealer diagnosed the problem charging us $250 for the diagnostic fee and quoted another $750 for the repair. Parts cost about $30 each. There were no warning indicators prior to the failure.

Filed Jun 7, 2025 · Seats · FL

The head rest will not lock into the upright position after using the Stow n Go feature.