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Chrysler Pacifica hesitation problems

87 of the 7,086 owner complaints about the Chrysler Pacifica describe hesitation when accelerating, most of them for the 2017 model year.

owner complaints
87
worst model year
2017
typical repair cost reported
$3,500
typical mileage
50,000
Is there a fix? There are 5 recalls for this area of the car. See below

By model year

What owners say

Filed Oct 7, 2026 · Electrical, Steering · FL

The transmission shifts harshly, clunks when shifted into Drive or Reverse, and hesitates before suddenly lurching. Engine RPM rises before the transmission engages, and some describe the resulting jolt as feeling like being hit from behind. The steering wheel locks stiffly during gentle turns to the right, then suddenly releases causing a jolt back to the left at times, all other times it requires a hard pull of the wheel manually to get the steering to release, which also causes a hard jerking to the opposite direction. Battery and stop/start system: Repeated Auxiliary battery replacements which power the stop/start system and warning lights. On 5 occasions the Aux battery has been replaced and within a week the system fails with no diagnostic readings identifying the cause. This leads to harder drains on the main battery. The main battery (purchased from Autozone, has been replaced on warranty because it never makes it past the 2-year mark) occasional starting difficulties, and inconsistent stop/start operation. Dash Screen: The screen freezes or turns blank while operating the vehicle. Complete loss of cabin temperature control. At other times the display will freeze on the Chrysler brand logo and is completely unresponsive to any haptic touch. The software just freezes. Even after complete shutdowns and time outs the display does not reset immediately. It's a coin flip if it's going to work. These problems have been ongoing since I purchased the vehicle in 2019. Dealerships have recognized them and consistently say that until Chrysler is forced to fix this the Dealerships can't do anything about it without charging me repairs/replacement.

Filed Aug 3, 2026 · Electrical, Engine · AZ

Electrical glitches, where speedometer screen will go out of focus, glitch. Also transmission is going. Loud hum, catching as it changes gears and hesitates when trying to accelerated into the highway.

Filed Jul 1, 2026 · Engine · IL

I own a 2018 Chrysler Pacifica equipped with the 3.6L Pentastar V6 engine. At approximately 81,600 miles, the vehicle developed a check engine light and a Cylinder 5 misfire (P0305). The vehicle began exhibiting hard starts, rough engine operation during cold starts, white smoke from the exhaust, and coolant loss with no obvious external leak. An independent repair facility initially diagnosed the vehicle and found evidence suggesting coolant intrusion into Cylinder 5. The vehicle was then inspected by a Chrysler dealership. The dealership confirmed that coolant was present inside Cylinder 5 using a borescope inspection. The dealership recommended replacement of the cylinder head gasket. The safety concern is that the failure developed with little warning other than a check engine light and intermittent rough operation. The engine misfires on startup and can run rough, which could result in reduced power, hesitation, stalling, or loss of acceleration while operating the vehicle. The vehicle also consumes coolant internally, which may lead to engine overheating or further engine damage if not detected quickly. During my research, I found numerous reports from other owners describing similar coolant intrusion, head gasket failures, and Cylinder 5 misfires in Chrysler vehicles equipped with the 3.6L Pentastar engine. Despite the apparent frequency of these complaints, I am not aware of any recall addressing this issue. In my case, the repair estimate is approximately $5,000 for head gasket replacement. I am submitting this report because coolant intrusion into a combustion cylinder can create a significant safety concern due to engine misfires, loss of performance, and the potential for engine failure while driving. I believe this issue warrants investigation to determine whether a defect exists affecting other vehicles with this engine.

Filed Jun 12, 2026 · Electrical · FL

Was having issues with the Van starting got an alert on the dashboard to service shifter after reading what the issue may be it states that the BUS can connector is a manufacturer default we replaced the battery in the key fob, replaced the main battery and the auxillary battery and still having the same issue, Van is hesitating when starting and now nothing on the dashboard where the speedometer is will come on.

Filed Mar 9, 2026 · Brakes, Steering · IL

The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/wheel components. The brake system produces a constant hissing sound and appears to have lost braking assist. When the brake pedal is depressed the vehicle continues to roll forward and requires excessive force to stop. The vehicle has rolled forward while braking at intersections, creating a significant safety hazard for both the driver and surrounding traffic. These symptoms were first reported on February 4, 2026. Shortly afterward the vehicle was inspected by a Chrysler dealership, which documented a brake vacuum leak in the braking system. Despite that inspection and documentation, the braking condition has continued to worsen and the vehicle no longer feels safe to operate. The braking performance is inconsistent and stopping distance appears to be increasing. In addition to the braking failure, the vehicle experiences powertrain issues including transmission hesitation, delayed shifting, and loss of power during acceleration and when driving uphill. The vehicle also has severe vibration and instability originating from the front driver-side wheel or steering area while driving, which affects vehicle stability and control. These combined mechanical failures involving braking, drivetrain operation, and steering/wheel stability create a serious safety risk during normal operation, particularly while braking in traffic or attempting to maintain control of the vehicle. The vehicle currently feels unsafe to operate due to these worsening conditions and unresolved mechanical defects.

Filed Jan 13, 2026 · Electrical, Engine · GA

On October 31, 2020 (before our purchase of the van) the previous owner had to take the van to Chrysler for hesitation in the transmission shifting. On June 14, 2021 (only two weeks after purchase), we had to drop it off for intermittent shifting issues with what seemed like skipped gears. No engine light came on, and the van was returned stating an inability to reproduce the issue. On February 7, 2022 we brought the van to Chrysler after taking it in a few times to Carmax to resolve the the disabled "Start/ Stop" System. The light would intermittently come on indicating the system was unavailable, and shifting would be erratic. An inspection and recall work for the PCM was performed. In June of 2023, the UConnect System stopped working intermittently. The gears were still shifting roughly with the shift knob becoming increasingly more difficult to turn. An independent shop found no solution with an unknown timeframe on the delivery of a new transmission. In June of 2023 while driving, the van shut off completely while in motion. After a few minutes, it started up again and drove as if nothing was wrong. June 24, 2023, we took the van to Chrysler with the same issues. At the time there was still a back order of transmissions for the van. Upon contacting Chrysler, we found out that there was a recall effective on the new transmission and the company rush ordered the part to the shop. As well, the Uconnect system was also addressed. The issue was fixed. After a few years of reliable service, the van functioned normally with rough shifting and start/stop system failures still an issue. In January of 2024, the van would not start at first try. Often my wife was able to get it started after sitting for awhile. In other cases, changing the key fob helped. Changing the AUX battery repaired the issue temporarily. Now it won't start at all. The starter was misdiagnosed by an independent shop with Chrysler finding a failed transmission once again.

Filed Dec 17, 2025 · Electrical, Engine · WV

It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

Filed Sep 15, 2025 · Transmission · 40,000 miles · MI

The contact owns a 2017 Chrysler Pacifica. The contact stated that while turning to the left or the right, the vehicle hesitated while accelerating, causing the vehicle to unexpectedly decelerate. The contact stated that the failure had occurred on several occasions while turning into a busy intersection. The contact was concerned that the failure might cause a crash. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not yet contacted. The failure mileage was 40,000.

Filed Sep 11, 2025 · Engine, Transmission · NC

The vehicle jerks or hesitates to shift into gear when I get near 35 mph. It is forceful and loud. Somewhat like initial jerk pulling off from a roller coaster. My safety and the safety of my children have been at risk because slow moving vehicles are a hinderance to the flow of traffic. I have almost been rear-ended several times as the speed limit has increased in an area and I can't increase my speed as quickly as others behind me. Also, the delayed acceleration with the force of the jerk causes me to move forward too fast. This seems to be a transmission problem that all of the dealers in the area try to ignore. They claim they cannot reproduce the error but it happens each time I drive it. The vehicle has not been inspected by the manufacturer, police, nor insurance representatives as I have not YET had an accident from this safety issue. There were no warning signs when the issue first appeared. I first noticed it the day after purchasing it from Westgate Chrysler Jeep Dodge RAM, 6421 Old Westgate Rd, Raleigh, NC 27617. I reported the issue to them within days of noticing and brought the vehicle in several times for troubleshooting. I have since switched servicing over to Crossroads Chrysler Dodge Jeep Ram of Henderson. They recognized that my batteries were both dying and replaced both of those. That never stopped the jerking/hesitating, it just made it less intense. I brought it into that dealership as well for this issue several times and they cannot reproduce the issue either. I have searched online for solutions and on a Pacifica forum online, many other owners note this issue with low mileage on their vehicle. This is indeed a manufacturer issue that it seems the manufacturer wants to cover up and dealers have no solution for it because of this.

Filed Aug 20, 2025 · Engine · TX

Auto start/stop alarm displays in dash. Have taken it to two different dealerships and they say they can find no problem. They car hesitates when stepping on the gas. There have been incidences when the car stalls all together. We have now noticed that the issue is more prominent when the weather temperature is hot like over 90 degrees but especially if the temperature is over 100 degrees. Also just recently within past few weeks the car will stall but keeps going though you cannot accelerate, however, you do not lose steering ability. You have to pull off the road and shut the car down and restart it and then all components work properly. Again this is happening when weather temperatures run high. This has been an issue last year as well. I called Chrysler and got a Star Case # 91330213 but then we stopped having the problem. Most likely because it got cooler but we are having issues again this year now. What is interesting is that the dealerships say they cannot find any code being set off because at times the auto start/stop alarm will reset and then they say they do not see an issue. Yet we know there has been an issue & continues to be an issue.

Related recalls

Power train: axle assembly: axle shaftReported July 26, 2018 · 61 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Risk
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U80.

Recall number 18V493000 · Recall details

Power train: automatic transmissionReported July 26, 2018 · 5 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Risk
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U85.

Recall number 18V492000 · Recall details

Power train: driveline: differential unitReported July 28, 2017 · 524 vehicles affected
What is wrong
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Risk
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Remedy
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1‑800‑488‑9082. VMI's number for this recall is PAC20170728.

Recall number 17V482000 · Recall details

Power train: automatic transmission: control module (TCM/PCM/tecm)Reported November 9, 2006 · 127,928 vehicles affected
What is wrong
On certain passenger vehicles, the fuel pump module and the power train control module (PCM) software may allow the engine to stall under certain operating conditions.
Risk
This could cause a crash to occur without prior warning.
Remedy
Dealers will reprogram the power train control module. The fuel pump module will also be replaced on vehicles built from august 1, 2004 through september 30, 2004. The recall began on november 21, 2006. Owners may contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 06V432000 · Recall details

Power train: automatic transmission: control module (TCM/PCM/tecm)Reported March 4, 2004 · 34,561 vehicles affected
What is wrong
On certain sport utility vehicles equipped with a ngc-1 powertrain control module, the software protocole used to test the vehicle exhaust gas recirculation (egr) system may lead to engine stalling under certain operating conditions.
Risk
This could cause a crash without warning.
Remedy
Dealers will reprogram the powertrain control module software. Owner notification began on march 15, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 04V113000 · Recall details

Questions about the Chrysler Pacifica hesitation

Which Chrysler Pacifica years have hesitation when accelerating problems?

The model years with the most reports are 2017 (39 complaints), 2018 (12 complaints) and 2005 (11 complaints).

How much does it cost to fix hesitation when accelerating on the Chrysler Pacifica?

Owners who mentioned a price put the repair at about $3,500 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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