While driving, the vehicle experiences a sudden and intermittent "catching" or sticking sensation in the steering wheel. This issue happens exclusively when initiating a slight turn to the left, specifically around the 11 o'clock steering wheel position. There is no noise (no clunking, clicking, or grinding) associated with the failure. When the steering wheel "catches," it requires additional physical force to pull the wheel past the sticking point. Once it breaks free, the electric power steering suddenly engages with a sharp jolt, which causes the vehicle to momentarily jerk or oversteer.
Chrysler Pacifica jerking problems
360 of the 7,082 owner complaints about the Chrysler Pacifica describe jerking or lurching, most of them for the 2017 model year.
- owner complaints
- 360
- worst model year
- 2017
- typical repair cost reported
- $5,000
- typical mileage
- 35,000
By model year
Often reported together
Stalling 69Check engine light 46Harsh shifting 41Hesitation 25Loss of power 19Slipping 14Transmission failure 13Won't shift 10
Trouble codes mentioned
P0732 2U11BC 1U1120 1U1110 1P1B14 1P0720 1P0700 1P0440 1P0174 1P0171 1
What owners say
When driving vehicle it would severely buck and not accelerate. Have almost had cars rear end me as a result. There are no warning lights regarding this. Car is at an auto repair shop and they are saying it has no transmission fault codes but it needs a new transmission. I have barely been able to drive this car since about a month after I purchased in november 2025. When purchasing the car it ran completely fine and had no issues until december of 2025 which was a coolant leak. I discontinued driving the vehicle until may of 2026 when I was able to pay a mechanic to replace water pump and radiator. with in a week of replacing the water pump and radiator the vehicle began severely jerking and bucking particularly when accelerating from a full stop. then while driving down the road it intermittently starts bucking. I attempted to contact a local dealer however they do not have any sufficient financing programs to cover the cost of repairs and diagnosis charge. I spend 8000 on a vehicle that has barely ran and showed no symptoms or warning lights of a catastrophic failure.
This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it went up. But, either immediately upon going up or shortly after (I don't remember), the van experienced a series of electrical faults. The CEL came on, I start hearing warning chimes, the infotainment screen rebooted. I heard a clicking noise from under the hood, which I later learned was the parking pawl trying to engage. Dash screen said something about "speed too high to shift to park." Momentarily the wheel jerked hard - I think I lost power steering (if the car fully shut off I think that's what happened). I gained control and directed the car to the side of the road. I don't know what state the car was in at this point - either fully off or electrically on but no engine power. In any case, I shifted to park, pressed the on/off button and the car fully shut down. After a couple of minutes I attempted to start the car again, and it started right up with no issues. The CEL was lit, but the car drove fine. When I got to my destination about 20 miles away, I checked the battery terminals. I found that the negative terminal could be turned about a quarter turn if I used some force, but it was not what I would consider 'loose'. I still tightened the connection as much as I could, to the point that the connection was now immovable. The CEL cleared after a few cycles of turning the car on and off. A scan later showed that code P1B14 was stored. I called multiple Chrysler dealerships and each told me that they could not diagnose the problem unless it was actively acting up. The car has not malfunctioned since the incident four days ago. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The transmission shifts harshly, clunks when shifted into Drive or Reverse, and hesitates before suddenly lurching. Engine RPM rises before the transmission engages, and some describe the resulting jolt as feeling like being hit from behind. The steering wheel locks stiffly during gentle turns to the right, then suddenly releases causing a jolt back to the left at times, all other times it requires a hard pull of the wheel manually to get the steering to release, which also causes a hard jerking to the opposite direction. Battery and stop/start system: Repeated Auxiliary battery replacements which power the stop/start system and warning lights. On 5 occasions the Aux battery has been replaced and within a week the system fails with no diagnostic readings identifying the cause. This leads to harder drains on the main battery. The main battery (purchased from Autozone, has been replaced on warranty because it never makes it past the 2-year mark) occasional starting difficulties, and inconsistent stop/start operation. Dash Screen: The screen freezes or turns blank while operating the vehicle. Complete loss of cabin temperature control. At other times the display will freeze on the Chrysler brand logo and is completely unresponsive to any haptic touch. The software just freezes. Even after complete shutdowns and time outs the display does not reset immediately. It's a coin flip if it's going to work. These problems have been ongoing since I purchased the vehicle in 2019. Dealerships have recognized them and consistently say that until Chrysler is forced to fix this the Dealerships can't do anything about it without charging me repairs/replacement.
The steering wheel has a catch when turning from the right back to center. It feels like the power steering is cutting out and then kicks back in when turning. It is possible to leave the steering wheel turned and when you take your hands off the wheel it will stay in that position. You have to hold the wheel with both hands when turning due to the jerky turning experience. No mechanic dealer or insurance reps have looked at the vehicle. There have been no warnings, lights or messages notifying a problem.
Our 2017 Chrysler Pacifica Limited has been having a sticky steering issue for the last several months. I really noticed it this summer when traveling through the mountains in [XXX]. The steering would stick when going around corners and I have to jerk it back to turn out of the corner. This happened multiple times on the trip. This is a very unsafe situation, especially in the mountains. My wife has been saying it has been getting more noticeable in her daily commute now. No warning lights or codes have been triggered. We have not taken the vehicle to the dealer at this point. From what I have read, this seems to be a common issue with these vans and is currently under investigation. This is to report another van with that problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The transmission has a very abrupt slamming or violent jerk around 45 mph. This has been since we bought the vehicle. Even with consistent routine maintenance this slamming has gotten worse. I believe this to be a manufacturer defect in the transmission that will cause premature failure. We have reported this to every dealer service center and private mechanic shop we have visited and were told that either they couldn't work on it or that it would require thousands of dollars to tear apart and inspect and even then we would more than likely need to foot the bill even if it was a defect and then try to get reimbursement from Chrysler/Stellantis. This transmission defect along with the coolant leaking into the engine issue that was submitted a year or more ago that has gone unanswered is making me lose faith in the manufacturer and the government agency set to protect consumers and investigate these issues.
Reference: the federal safety agency CAMPAIGN NUMBER: PE25009 In the last month, I've noticed steering problem with my mini van. I have to use both hands to steer in a curve and it jerks when coming out of the curve. It feels as if i am loosing control of the van. It also happens when i am changing lanes and steer the wheel past 11 and 1 oclock. It feels as if the car is fighting me to steer.
When in a turn the steering wheel can feel stuck and you have to jerk the wheel to get it unstuck. Which could cause issues if there are cars driving next to you. This seems to be happening more and more often.
I’ve noticed within the last couple months that every once in a while the steering seems to stick. It will happen randomly, we will be driving and if turning the steering wheel to the 3 o’clock or 9 o’clock position it feels like it sticks. We really feel it sticking at random times when we are traveling at slower speeds and turning sharply, it will stick and then all of a sudden let lose and slightly jerk back to position.
Related recalls
Power train: axle assembly: axle shaft
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
- Risk
- If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U80.
Recall number 18V493000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
- Risk
- If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U85.
Recall number 18V492000 · Recall details
Power train: driveline: differential unit
- What is wrong
- Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
- Risk
- A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
- Remedy
- VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1‑800‑488‑9082. VMI's number for this recall is PAC20170728.
Recall number 17V482000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- On certain passenger vehicles, the fuel pump module and the power train control module (PCM) software may allow the engine to stall under certain operating conditions.
- Risk
- This could cause a crash to occur without prior warning.
- Remedy
- Dealers will reprogram the power train control module. The fuel pump module will also be replaced on vehicles built from august 1, 2004 through september 30, 2004. The recall began on november 21, 2006. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 06V432000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- On certain sport utility vehicles equipped with a ngc-1 powertrain control module, the software protocole used to test the vehicle exhaust gas recirculation (egr) system may lead to engine stalling under certain operating conditions.
- Risk
- This could cause a crash without warning.
- Remedy
- Dealers will reprogram the powertrain control module software. Owner notification began on march 15, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 04V113000 · Recall details
Questions about the Chrysler Pacifica jerking
Which Chrysler Pacifica years have jerking or lurching problems?
The model years with the most reports are 2017 (211 complaints), 2018 (43 complaints) and 2005 (22 complaints).
How much does it cost to fix jerking or lurching on the Chrysler Pacifica?
Owners who mentioned a price put the repair at about $5,000 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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