The airbag light would not go off. I took the van back to the dealer, and they replaced the clock spring and charged me over $330. They told me it was not covered under our extended warranty. I will be happy to send or e-mail a copy of the bill to you. Thanks
1996 Chrysler Town and Country airbags complaints
Page 5 of 5: complaints 101 to 123 of 123, newest first, as owners wrote them.
Clockspring ribbon wire broke disabling both front air bags, the horn and the cruise control. Clockspring ribbon conductors both severed and shorted to each other. Disassembly of mechanism found that ribbon wire was stuck together and not able to flex and rotate with steel wheel rotation. It appears that the lubricant used in the clockspring assembly degraded and glued the ribbon together. Free end of ribbon flexed back and forth during steering wheel movement until it folded over on itself (180 degree fold) and eventually failed. Vehicle operated in phoenix, arizona for the past four years. Extreme summer heat may have caused lubricant breakdown.
The air bag light would illuminate intermittently, the consumer took the vehicle to the dealer who informed them that the air bag was not operatimg properly and would not have inflated during an accident due to a faulty clock spring, the consumer feels that the manufacturer should pay for this repair. Nlm
Air bag light permanently on due to failed clock spring assembly, air bags disabled, also affected horn and cuise control. Vehicle suffers from unusual power drains/fluctuations, battery replaced 3 times within 3 1/2 years. Electronic door locks (four doors) frequently fail, can only service when failure is consistent. Vehicle occasionally stalls (abruptly) at any speed, throttle system serviced a few times (outside of tune-ups) with little benefit. Front and rear windshield wipers activate by themselves quite often (but never at the service shop/dealership), with no set pattern, multifunction switch replaced twice. All problems except for air bag (customer paid for repair as well as for other problems) still persist.
Air bag light illuminated on dashboard. Consumer contacted dealer. Dealer stated that clock spring had short circuited which could cause air bag to deploy without a cause or not deploy with a cause. Clock spring was replaced. *ak the consumer believes the rpair should be the responsibility of the manufacturer.
Vehicle experienced a 45 MPH frontal collision in which driver's side air bag did not deploy, impact was on front of driver's side. Dealer/manufacturer were notified. Feel free to provide any further details on this matter.
This part is failing on alot of vans according to the service department o moser dodge . When this part failed we were trying to warn another car that pulled out in front of us by using the horn thats when we heard a pop and the air bag light went on. When this happens you lose your horn,airbag,and cruse control. I believe this to be a safty issue and a defective design as there is nothing an owner can do to cause this condition. The dealer would not return the old parts when asked to do so. Hope you look into this problem. Thank you.
Air bag warning light displayed intermittently at first, now on all the time
The airbag light on the dash panel comes on and stays on most of the time now. Ocasionally, it goes off. I am very concerned that the airbags may not work properly in case of a crash.
Upon rear impact consumer drivers seat back collapsed and air bags did not deploy, consumers sustained broken finger, unoccupied captain style seat broke out of its anchoring during accident. Nlm
While vehicle was at dealer's for check up air bag indicator light came on. Dealer noted that air bag spring clock needed to be replaced. *ak
Airbag light kept coming on and stayed on while driving. Consumer felt that airbag may not go off in an accident. Took vehicle to dealer and , and they found that clock spring was defective.
When making a turn with air conditioning on vehicle will shut completely down, causing a loss of power. The dealer has been contacted.*ak condensation from the A/C was falling on the elctrical component causing the vehicle to die this occurs because of the flaw in design. Sliding door sticks. Windshield wipers failed. Hazard device failed. Horn malfunctions. Air bags failed.
Horn failed to work properly when trying to use it. Also, air bag light comes on when vehicle is started & remains on throughout. Air bag light would flicker as if going out. Problem is intermittent.
The air bag light would come on constantly and would stay on. Also, horn failed to operate properly when used and windshield wipers would come on & off by themselves whenever the turn signal was in use. Problem is intermittent& has been happening for two years.
The airbag light on dash came on. Took to dealer for estimated repair cost. Expected it to be repaired free, since this is a non-maintenance item. The van is less than four years old, but is out of manufacture's warranty due to mileage. Expected this to be covered. Dealer said that the cost would be $75 dollars to find the problem which we agreed. Then said it would cost $300 to repair, but the $75 would be credited to the repair & we would only need to pay an additional $225 if we repaired it within a reasonable time. The dealer was fitzgerald dodge in frederick, md, which is the same family of dealerships I bought it from (fitzgerald's lakeforest chrysler/plymouth in gaithersburg, md). My question shouldn't they repair this free since the van is less than four years old, never in an accident and the air bag has never been deployed? Please contact me as soon as possible. I want this corrected because my wife and family are on the road daily in this van and I fear for their safety without the air bag(s) working.
Airbag sensor light illuminates while vehicle is in motion. Dealer and manufacturer have been notified.
Air bag light illuminated due to failure of the clock spring on two occasions.
1)transmission failure - codes 36, 53, 54 found in system. Seals & clutches, carrier gears & trs sensor replaced. Transmission assembly disassembled for recondition. 2)driver side air bag - clock spring assembly replaced to correct air bag light.
Transmission made grinding noise under 30 miles per hour. Told it was the differential. We had the "towing package" and have never towed anything. Replaced at dealership for $2100. Air conditioner evaporator has a hole in it. Have not repaired yet. Other minor problems: oxygen sensor replaced, water pump replaced, windshield wiper control replaced, air bag component replaced.
Intermittently air bag light would stay on while the vehicle was in motion. Dealer replaced the clock spring. Manufacturer has been notified.
Frontal collision, impact 12:00 speed 30 MPH, driver and passenger airbag deployed, passenger air bags deployed, causing eye injury to 9-year old child.
False deployment/violent deployment of driver's air bag during a frontal collision, impact 12:00, speed 30 MPH.
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