The vehicle was traveling westbound when it hit the left lane guardrail at 65 MPH, then spun to the right shoulder lane and hit the other guardrail head on. It then came to a halt upon spinning 180 degrees facing the south part of the highway.
1996 Chrysler Town and Country airbags problems
123 complaints (13% of all complaints for this car). Typical mileage when it fails: 88,000. 14 crashes reported.
- owner complaints
- 123
- of this car's complaints
- 13%
- typical mileage
- 88,000
- crashes
- 14
- recalls
- 1
Which part fails
- Frontal15
- Frontal: sensor/control module4
- Side/window2
- On-off switch assembly1
At what mileage
Complaints by mileage at the time of the problem.
Chrysler Town and Country airbags problems in other years
Specific symptoms reported on the 1996 Chrysler Town and Country airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: frontal
- What is wrong
- On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
- Risk
- This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
- Remedy
- Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V293000 · Recall details
Related investigations
Air bag clockspring
There is no summary currently available
PE00032
Defective air bag crash sensor
Cfas sent a follow-up letter on december 12, 1996, to change the intent of the petition to airbag aggressivity and deployment variability.the federal safety agency received the letter on 12/12/96; accordingly, the petition due day was changed to april 12, 1997.cfas petitioned the agency to conduct an investigation to determine whether the airbag crash sensor and/or deployment systems for the 1991-92 chevrolet corsica/beretta, 1990-92 ford taurus, and 1994-96 chrysler minivans are defective.cfas allege that information on low speed crashes here occupants have suffered fatal injuries suggests [that the above vehicles] have defective airbag crash sensor and/or deployment systems.
DP96014
What 1996 Chrysler Town and Country owners say
Most recent owner complaints, unedited.
The clockspring has failed in my 1996 chrysler town & country rendering the air bag useless, the horn useless and the cruise control useless. I am scared to use this vehicle to transport my family.
My specific on the problem is with our 1996 chrysler town & country minivan and specifically airbag light on, horn/cruise not working. In searching the internet, I see that this is indicative of the clockspring being faulty. While I find the chrysler has a program in place to repair minivans with this problem, the information leads me to understand that this is only for cars with less than 70,000 mile on them - as our vehicle is now 9 years old, it is unreasonable to expect the odometer be at under 70,000 miles. I feel that this is unreasonable, in that the defect renders the airbag useless. I will be contacting the local dealer, however, if this 70,000 miles restriction is in place, and purse remedy of the situation. If the federal safety agency has knowledge of this restriction, I would ask that the federal safety agency direct chrysler to cover any vehicle having this defect, regardless of mileage.
The air bag light started coming on intermittently. Currently, the air bag light stays on all the time. Consumer does not have air bags, and the dealer wants $200.00 to make the repairs.*ak dealer repair airbags at no cost to consumer. Consumer added dash lights are not working properly.
Consumer's vehicle was involved in a front end collision in which it was impacted by another vehicle at 55 MPH. Front passenger's side air bag deployed with so much force and speed that it caused severe bruising to the passenger's upper body. The passenger was unable to lay flat, and was taking pain killers to ease the pain.
While driving the transmission failed and the vehicle was unable to shift gears. Transmission was replaced twice, however the problem recurred. *ak the horn airbag and cruise control have been replaced. The vehicle had brake problems. The dealer determined that the front brakes were at 45% but the rear brakes were at 70%. The dealer cleaned and adjusted the brakes. The A/C failed, the dealer replaced the fan module. The power door locks failed. The cd player doesn't work. The low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. This problem has been checked three times but the dealer said they seem correct. The passenger seat broke. The starter failed and as a result the vehicle would not start. The steering pump failed and as a result the steering wheel became tight when making turns. The rear heater lines were leaking. The water pump leaked.
After starting the vehicle air bag light illuminated and stayed on the remainder of the time that vehicle was being operated. Dealership notified, but was unable to resolve the problem. *ak
Air bag warning light, no horn, no cruise control. Possible cause clock spring harness.
My 1996 chrysler town & country minivan has a faulty clockspring assembly. My airbag warning light lamp is on and my cruise control and horn do not work. In regards to the federal safety agency investigation of this problem, will chrysler be obligated to recall and fix these defect before accidents and possible fatalities occur?
1996 chrysler town and country minivan airbag light comes on and stays on. Horn does not work. Cruise control does not work. Article in newspaper indicated that the federal safety agency is investigating model years 1998 and 1998, but I am experiencing this problem with 1996 model.
Questions about the 1996 Chrysler Town and Country airbags
Does the 1996 Chrysler Town and Country have airbags problems?
Owners have filed 123 complaints about the airbags of the 1996 Chrysler Town and Country, 13% of all its complaints.
At what mileage do 1996 Chrysler Town and Country airbags problems start?
The typical (median) mileage in owner complaints is 88,000 miles.
Was there a recall on the 1996 Chrysler Town and Country airbags?
Yes, 1 recall: 02V293000. Check your VIN to see if your car still needs the free repair.
What year does the Chrysler Town and Country have bad airbags?
The Chrysler Town and Country model years with the most airbags complaints are 2008 (375 complaints), 2010 (269 complaints) and 2009 (191 complaints).
Other 1996 Chrysler Town and Country problems
Fuel system 177Engine 154Transmission 146Electrical 120Visibility 75Brakes 73Steering 73Acceleration 66Suspension 38Lights 35Body 33Locks 31Seat belts 17Seats 17Tires 9Wheels 2
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