1996 Chrysler Town and Country body problems

33 complaints (4% of all complaints for this car). 1 crash reported.

owner complaints: 33
of this car's complaints: 4%
crashes: 1
recalls: 0

Which part fails

Body: door
21
Body: bumpers
3
Body
2
Frame and members
1
Body: hood: hinge and attachments
1
Body: hatchback/liftgate
1
Body: door: hinge and attachments
1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k

25k-50k

50k-75k

75k-100k

100k-125k

125k-150k

150k-175k

175k-200k

200k+

Chrysler Town and Country body problems in other years

Related recalls

No recalls on record for this model year.

Related investigations

Sliding door latch failureOpened October 15, 1996, closed July 30, 1998

Analysis of known incidents indicates a declining trend over the last five calendar quarters.extensive testing of incident vehicles has failed to reproduce occurrences of full latch disengagement.no failure mode which could cause a properly latched door to lose full latch engagement while driving has been verified as a causal factor in any of the known incident vehicles during this investigation.a safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.however, odi will continue to monitor complaint input for the nexy year and will request updated reports from chrysler during that process.the closing of this investigation does not constitute a finding by the federal safety agency that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.

EA96025

Sliding door latch failureOpened May 16, 1996, closed October 15, 1996

Chrysler maintains that the common factor contributing to known sliding door opening incidents is prior incorrect dealer latch adjustment.chrysler attributes this problem to an inaccurate service manual procedure - sliding door latch/lock control, removal and installation.chrysler furnished information showing that six of its complaints, and two of odi's, involved vehicles that had undergone prior repairs to the affected sliding door.chrysler has addressed the problem by issuing two technical service bulletins.tsb 26-06-96, service manual revisions, was issued in june 1996 and includes a service revision (#81-370-6105a) correcting service manual sliding door repair procedures.tsb 23-39-96, sliding door(s) difficult to open from the outside and/or inside, was issued june 28, 1996.chrysler identified three design changes involving the subject components: (1)sliding door latch pawl spring force increased from 5.4 newtons to 8.0 newtons in september 1995 to enhance pawl rotation return to neutral position; (2)adjustable sliding door hinge implemented in november 1995 to reduce variation in sliding door fit; and(3)sliding door striker attachment holes revised in january 1996 to eliminate up/down adjustment of striker to improve installation process and reduce variability of alignment between latch and striker.at present, odi is not aware of any incidents involving vehicles built in or after january 1996.odi has continued to receive complaints of sliding doors opening while the vehicles are in motion, including vehicles with no prior service history to the affected sliding door assembly.owners allege that the doors open anywhere from a few inches to fully open, at speeds ranging from 15 to 60 MPH.odi has also received numberous complaints alleging difficulty in latching the subject sliding doors and/or difficulty in opening one or both sliding doors.

PE96038

What 1996 Chrysler Town and Country owners say

Most recent owner complaints, unedited.

Filed Jul 27, 2007 · Body · 138,225 miles · AL · 1 injury

Passenger side liftgate gas charged support shock mounting bolt failed where shock mounts to the body and the liftgate crashed down on a persons head. This dangerous safety problem that could have seriously injured a small child appears to be related to bolt stress/fatigue since there was no obvious evidence of any corrosion around this mounting bolt.

Filed Jan 22, 2007 · Body · 62,000 miles · WI

I have read all the complaints about the 1996 town and country. I find it interesting how the complaints are exact to one another. Different owners, same problems. Chrysler takes no responsibility for the problems of this vehicle. I have owned mine since 1999 and have experienced every single one of these claims that other consumers have experienced. I will never purchase another chrysler product again and will make sure to let the people I care about know the problems of this over priced hunk of rusted metal. I would certainly hate to see them go through the grief I have owning this vehicle!

Filed Nov 27, 2004 · Body · 112,000 miles · MA

I just returned from a family trip and on a routine under the hood inspection I discovered to my horror that the right strut tower on my 1996 chrysler minivan had rusted right through and was holding the entire weight of the vehicle by a thread. I quickly looked at the internet to see if this was a recurring problem and found that thousands of other chrysler minivan owners have the same problem. Considering that there are millions of these mini vans on the road this problem must affect tens of thousands of minivans . I'm horrified at the lack of attention this problem has received from chrysler and the federal safety agency because if a strut fails in this way while traveling at high speed on a highway the consequences can be catastrophic , with loss of steering, going off the road, crashing into other cars and rollover resulting into multiple fatalities. This is a vast problem with all chrysler minivans from1996-2000 and beyond . I call on the federal safety agency to issue a warning to all owners of chrysler minivans and to force chrysler to fix this problem which is clearly a design defect that affects the safety of this vehicle. I discovered that not even the chrysler dealers have been told about this even though chrysler has issued a technical bulletin tsb-23-044-02.

Filed Jan 15, 2004 · Body, Electrical · TX

This van has been nothing but a failure since I bought it. I have kept up the oil changes and maintenance as needed. The paint is coming of off the grill and the paint on the rest of the van is not holding up. I have replaced: timing belt 3 times power steering pump once the thermostat twice the relay switch three times and it still does not work the relay on the motor once the air conditioning is failing in the front the rear door lock on the passenger side doesn't work my transmission is going out very soon I am a single parent in a large metroplex. I need my car to get to work. I cannot afford to buy another car now.

Filed Apr 24, 2003 · Body · 89,075 miles · NH

While traveling at normal speed, the driver heard a loud noise which came from under the vehicle. The mechanic stated, the casing exploded on the bottom of the vehicle. *jb

Filed Sep 16, 2002 · Body, Electrical · CT · fire

Consumer brought vehicle in for repairs to the dashboard lights. The problem had fixed with no further difficulties. Two and a half weeks later on aug 25 the vehicle burned up from a fire which originated from the dashboard area. This was an electrical fire that came about with out any warning. Consumer is requesting monetary reimbursement for expenses. The visor hooks were replaced prior to incident.

Filed Aug 22, 2002 · Body · MI

The automatic door locks lock and unlock themselves repeatedly on their own. At any driving speed the locks go nuts, up and down, up and down. Not only is it a safety hazard it is annoying and driving me crazy. I have several friends with the same model vehicle with similar complaints. Thanks!

Filed Aug 14, 2002 · Body, Brakes · AZ

While driving at any speed consumer can hear clunking noises in steering column. It could cause consumer to have steering problems. Dealer notified.*ak consumer states that steering wheel makes growling noise when turning due to rack and pinon failure. Steering makes schruching noise when turning right and dealer lubercate steering shaft. The rear brakes made a noise. The driver side door was hard to close. The left sliding door was rubbing on the body when shut

Filed Jun 17, 2002 · Body, Wheels · IL

Section of metal of the right front wheel well strut support has rusted away.

Filed Apr 17, 2001 · Body, Electrical · MI

Electrical locking mechanism for rear passengers doors went out, causing left rear passenger door to lock and not open from outside or inside. Consumer was forced to purchase a new electronic control mechanicism for repair. Also, alternator had eaten through electrical harness. As a result air blower only had 3 speeds, and harness had to be replaced.

Questions about the 1996 Chrysler Town and Country body

Does the 1996 Chrysler Town and Country have body problems?

Owners have filed 33 complaints about the body of the 1996 Chrysler Town and Country, 4% of all its complaints.

At what mileage do 1996 Chrysler Town and Country body problems start?

Not enough complaints include the mileage to tell.

Was there a recall on the 1996 Chrysler Town and Country body?

There is no recall for this problem on this model year.

What year does the Chrysler Town and Country have the most body problems?

The Chrysler Town and Country model years with the most body complaints are 2016 (75 complaints), 2008 (48 complaints) and 2005 (38 complaints).