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1996-1998 Chrysler Town and Country, Dodge Caravan and others recall: frontal

Daimlerchrysler Corporation reported this safety recall on November 7, 2002. It covers about 1,500,521 vehicles.

vehicles affected
1,500,521
reported
Nov 7, 2002
owners notified
Nov 18, 2002
related complaints
1,613

Air bags: frontal

What is wrong
On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
Risk
This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
Remedy
Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 02V293000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,613 complaints about airbags problems.

1996 Chrysler Town and Country1997 Chrysler Town and Country1998 Chrysler Town and Country1996 Dodge Caravan1997 Dodge Caravan1998 Dodge Caravan1996 Dodge Grand Caravan1997 Dodge Grand Caravan1998 Dodge Grand Caravan1996 Plymouth Grand Voyager1997 Plymouth Grand Voyager1998 Plymouth Grand Voyager

Questions about recall 02V293000

Is there a recall on the 1996-1998 Chrysler Town and Country, Dodge Caravan and others frontal?

Yes. Recall 02V293000, reported on November 7, 2002, covers about 1,500,521 vehicles.

What is the fix for recall 02V293000?

Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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