The air bag warning light remains illuminated indicating a malfunction. Consumer also states since this problem has occurred the horn has become inoperable and a clicking noise is coming from the horn area. Nlm consumer states cold air came out of the passenger side vents when the heat is turned on due to a faulty heater control. Dealer replaced faulty clockspring.
1997 Chrysler Town and Country airbags complaints
Page 3 of 4: complaints 41 to 70 of 84, newest first, as owners wrote them.
Brought vehicle to chrysler dealer in bloomington, mn. They said that this was a common failure in chrysler mini vans. However, it is not a chrysler problem, but up to the owner to repair. Estimated at $300.00 cost. Also called chysler corporate customer service, same ansewer: too bad, they errored at my expense. This is a family vehicle and I don't consider the horn and airbags frills. Additionally, I understand that chrysler has already replaced over 124,000 of these parts at owner expense.
Horn is not working. Took vehicle to dealer to check on horn, and found that clock spring was broken. Also, air bags were nor working. This is a safety hazard, and consumer should be notified of this .
Clock spring broke and disengaged horn, and airbag. Air bag light illiminated on dashboard. Please provide any further information.
The clock spring seems to be a very common safety failure in the 1997 chrysler town and country minivan. This clock spring provides power for major safety components including the airbag and horn..
Cruise control failed first due to clock spring. I did not have this fixed but now teh air bag is failing as well.
The failure of the air bag clock spring has resulted in the air bag warning light staying continualy on and the loss of the cruise control. I have talked with several other people who indicate this is a problem on similar chrysler products. There is some concern that the air bag(s) could deploy without having an event that would signal deployment. There is also concern that the air bag(s) would fail deploy in the event of a front force collision.
Clock spring problems, consumer states the horn will work sometimes, but cruise control is not working, also there was a noise from the steering wheel column, contact dealer and vehicle is being repaired. *ak. Consumer also stated there was a coolant leak, the dealer replaced the radiator cap.
The airbag clock spring failure rate in chrysler mini-vans is unacceptable.. This is a serious safety issue and should be subject to recall.
Airbag light is on.
Airbag light came on. Dealer replaced clock spring assembly.
Clockspring failure disables airbag.
Air bag light was flashing. Dealer diagnosed clock spring was defective. Dealer replaced it at consumer's cost. Vehicle was not experiencing any problems.
There is apparently a common short in the steering column of these vehicles and the functions in the steering column stop working. Of particular concern is the horn and air bag. Seems to me that this is a design defect and a safety problem that the manufacturer should take responsibility for ...
While driving with cruise control activated could not disengage that system by the steering column, and had to apply brakes to stop vehicle. Also, horn has failed to function. Dealership has examined vehicle, and determined that clock spring was the component that needed to be replaced. Please provide any additional information/attachments.
Problem appears to be identical to that described for the 1997 dodge truck recal, the federal safety agency campaign id: 01v153000. I'd like to be assured that my problem is not related to the recall defect. *
Air baf light came on. Took van to dealer for repair. Was told air bag would not work because of defective clock spring.there is a mfg. Recall on 97 dodge pickups but not on 97 chry minivans for defective clock spring.
The air bag light illuminates intermittently when making u turns and when turning left or right. Nlm
Horn won't blow, cruise control only works intemittently, air bag light stays on continuously.
No summary listed for abov evehicle.
"air bag" light came on continuously. Dealer advised me that clockspring had failed and that airbag probably will not deploy. Horn doesn't work either.
While driving about 60 MPH with cruise control on when suddenly vehicle accelerated, and air bag light came on. Consumer took vehicle to dealer to be repaired, but vehicle was not under warranty to be fixed.
Clock springs are not working properly and horn/cruise control have gone out due to this default. Contacted dealer, and dealer was not willing to do anything.*ak the consumer's insurance would not pay for the clock spring replacement because they claim it was the manufacturing defect.
Horn/cruise control worked intermittently, then failed. I now understand the air bags were on that circuit as well, but I had no way of checking that at the time, and the garage did not give me any indication that this failure was dangerous. Please force them to fix these things on other chrysler mini-vans beofre someone gets seriously hurt.
While driving 55-60 MPH vehicle was hit on side, went down a ravine and hit a tree front at an angle. Neither airbag deployed, vehicle was totalled.
Airbag light flashes on and off. It cuts on for a while, then it will go out for a while.
Consumer noticed a couple of months ago that horn stopped working, and airbag light came on dashboard.
Airbag light is coming on and staying on. Cruise control doesn't work, and horn won't blow.
Airbag light stayed on , and cruise control didn't work. Dealer identified problem as being clock spring. Consumer was responsible for $150 for repairs.
About 2 weeks ago air bag light came on after starting vehicle. Air bag light remained on. Also, horn and cruise control failed to function properly when in use. *ak
VIN decoder
See the problems and recalls for an exact car
Buying a used 1997 Chrysler Town and Country?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history