I have had many things go wrong with my chrysler t& c minivan since I purchased it new in 2002. The latest problem is the clockspring which has been a problem in older models. In fact a recall was issued on 1996-200 yr models. I believe the part is still defective and should be covered by chrysler. They insist on charching me for the repair, $172.00. It is a safety issue and should be covered. Please advise.
2002 Chrysler Town and Country airbags complaints
Page 3 of 3: complaints 41 to 67 of 67, newest first, as owners wrote them.
I have a 2002 chrysler town and country that has an air bag warning light that illuminates intermittently. Upon researching this issue I learned that there had been a recall on several of these vehicles in 2002 to address an issue with a clockspring. This issue causes integral safety features, such as the horn and air bag, to fail on occasion. I first contacted my local dealer who informed me that my VIN did not come up as being eligible for the recall. I contacted chrysler directly and got the same answer. The issue may not come up on a VIN search, but it certainly does impact my vehicle. I have tried to obtain authorization to have the clockspring replaced at chrysler's expense, to no avail. As this is a potential safety hazard, I would like to see the matter investigated.
Air bag light illuminated while driving. Consumer contacted the dealer, who informed the consumer that the problem the vehicle was experiencing was not covered under a manufacturer's recall.
Air bag light remained illuminated while driving, and cruise control worked intermittently. Dealer was notified and informed consumer that vehicle was not covered under the clock spring recall.
Air bag light keeps on turning on. Vehicle has been taken to the dealership ten times to get it repaired. The vehicle has no current recalls for the air bags.*ak.....requested extension of the safety recall for 1998-2000 model years to include consumer's model year 2002.
The air bag light continued to stay on. The consumer was concerned that the air bag will not deploy upon impact. Please provide additional information. *jb sensor light comes on at any speed but mostly when turning the steering wheel.
The consumer stated the air bag's clock spring failed intermittently. The part was repaired three times. However the problem recurred. As a result the vehicle lost power. *ak failure in the electrical safety system: airbag light.
The consumer lost control of the vehicle due to a defect in the power steering which was being recalled by the manufacturer. In the process, not only did the consumer loose steering control but the air bags failed to deploy upon impact. Provide further details.
The air bag light illuminated and the transmission shift lever shifted from drive to neutral while driving. *nm there was an explosion while the vehicle was in motion. The engine light had come on, the transmission went into park, the gear shifter lever didn't move, the gas pedal worked fine but had frozen up in the park position. The air bag did not work and the seat belt didn't work. *sc
The airbag light started going on an off at first and now is on consistntly. Dealer claims that it is a faulty clock spring which I have heard has been recalled on some of the older models. This is a major safety issue and should be addressed immediately. This van has been a bear since the beginning and it just never seems to quit.
The power steering produced a grinding sound when turning to the left or the right. *ak (power steering pump) three pumps had been installed in the vehicle,the rack and pinion was replaced once, the hoses had been replaced twice and the air bag light was a problem and was repaired. *sc
The clock spring needed to be replaced. The air bags will not deploy. The owner contacted the mfr who offered to pay part but not all of the cost. Provide further details. *jb the consumer received the recall notice after the clockspring was already replaced. The consumer request reimbursement.
While driving, the air bag warning light continuously illuminated on the dashboard. As a result, the air bags became inoperative and probably would not deploy when needed. The dealership replaced the clock spring at the consumer's expense. *ak the air bag light was intermittent depending on the position of the steering wheel. The steering column had been previously repaired. *sc
I have a 2002 chrysler town & country mini-van. It seems to be having a problem with the air-bag sensor light turning on and off intermitantly. It is my understanding that their is a recall on many 1996-98 models with this same problem. My van is barely out of warranty and chrysler claims that my case is unrelated to their recall campaign. I find it very coincidental that my van is experiancing the same problem with the clock spring. Can you advise?
While driving at 35 MPH consumer's son heard a loud popping sound coming from the steering column. Moments later, the driver lost control of the vehicle and collided with a guard rail on the driver's side. The seat belts were worn, and the air bags did not deploy however, there were no injuries . Before the collision the consumer heard ticking sound coming from the steering column. Also, there was a tsb concerning this problem. The vehicle was taken to the dealer once before the collision and once after the collision. Vehicle was repaired by the dealer, but the problem still persisted. *ak *mr in june 2003 the consumer had a problem with a major draw on the engine with the heat or A/C running. The consumer was told that the compressor was replaced so the A/C and the heater would work properly. The consumer had explained to the service dealer that there was a problem with the steering and the mechanic suggested that this wasn't a dangerous problem. (following this service visit, the consumer's son experienced the above accident) the consumer had also found that the warranty work for the steering hadn't been completed. Recall#10010414
My 2002 chrysler town&country has an airbag light showing on the dash. I have been told by a chrysler mechanic its caused by a defective clock spring. I believe this is a safety recall issue and should be fixed at chrysler expense. Also the emergency brake has never worked and chrysler refused to fix it.
2002 chrysler town & country ex with supplemental side air bags. The vehicle was in a side impact crash with over $17,000 in damage and the side air bags did not fire.
Airbag warning light illuminated. Consumer suspected it may have been related to recall notice 02v293000 concerning clockspring failure. *ak the light illuminate when the vehicle was cold and when the steering wheel was turned. *ts
Airbag light on in dashboard. Was blinking off/on since 30,000 miles. Light stays on continuously. Told airbags won't work in collision. Not covered by chrysler or my extended warranty. First told was clock switch then told was computer airbag module. I have not had any front end collisions.
Clock spring defect in steering column that disabled airbag when making turns.
Consumer states that while driving at any speed the air bag light came on and the air bag could be inoperative in the event of a vehicle accident. Dealer notified. Ts
Airbag light keeps coming on while driving. Dealer keeps telling me it is fixed. Passenger slider keeps sticking when cold, it does not open by remote. Child seat belt has had to be replaced, and still does not latch well.
Engine sputtering and failure occured at 23000 miles while driving. Vehicle serviced by dealer several times, replacing and repairing electrical system components. Dealer has replaced wiring harness/ iginition coils, bare electrical wire shorted/ PCM replaced/replaced clock spring twice, and replaced front control module. Consumer wasvery concerned about electrical problems. Does not feel vehicle is safe.
Air bag system warning light. 6 miles after we bought vehicle warning light came on and took to dealer and faulty item was replaced. Since then the warning light has come on a total of 6 times. Each time the van was took in to get fixed. By the time the 5th warning light came on(july 15) we were told the module was putting out false signals. In one instance we were driving our van for a week with the light on waiting for the replacement part and was told the van was perfectly safe to drive. The sixth time we took it in(july 30, milage only at 3499) the warning light was going on and off every few seconds and was told that the wiring was corrosive and they could put a temp fix on it by cleaning/spraying wiring that would last up to 3/5 months. I was not happy with that due to safety issues. They also told us that if the air bag light was on the airbags would not work properly. Which upset us due to the time we were driving the van for a week with light on due to them saying it would be safe. We contacted diamler chrysler july 15th and filed a complaint. Two weeks after last visit (30 july) contacted dealer to see if solution to problem was fould yet because was uncomfortable with temp fix. Now they will be doing a complete rewiring on 21 august. Hoping this will be the last and final time I have to take it in for the same problem. Due to safety issues of air bags and the safety of my family, I wanted to inform you of the problems going on with our van. And to find out any important information regarding air bag warning light problems currently happening. Thank you.
Air bag light would intermittentlyand momentarily remain on while driving. Dealer notified. Feel free to provide any further information.
Air bag light illuminates without any cause. Dealer and manufacturer are aware of the problem, but there is currently no remedy. Problem still exsists. *ak
When driving at any speed, the air bag warning light appeared intermittently. Consumer contacted the dealer. *ak
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