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2002 Chrysler Town and Country problems

The most common problem on the 2002 Chrysler Town and Country is steering, typically around 50,000 miles. It has fewer complaints than a typical Town and Country model year.

Typical yearClose to a typical year
Year score
79/100
Owner complaints
404
Recalls
4
Service bulletins
111
Worst area
Steering
Fuel economy
17-20mpg

The worst 2002 Chrysler Town and Country problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Specific symptoms reported on the 2002 Chrysler Town and Country

Airbag light 48Headlights 21Check engine light 17Stalling 17Power steering loss 16Grinding brakes 15Steering noise 12Transmission failure 12Door locks 11Fire or smoke 11ABS 8Whining noise 7Wipers 7No deployment 6Fuel pump 6Fuel smell 6Loss of power 6Adaptive cruise 5Hesitation 5Jerking 5Misfire 5Power windows 5

Recalls 4

Equipment: electrical: radio/tape deck/cd etc.Reported November 2, 2004 · 238,000 vehicles affected
What is wrong
On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers.
Risk
This could result in a speaker fire.
Remedy
Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on january 31, 2005. Owners should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 04V531000 · Recall details

Steering: hydraulic power assist: hose, piping, and connectionsReported August 5, 2004 · 681,000 vehicles affected
What is wrong
On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.
Risk
Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.
Remedy
Dealers will replace the upper power steering cooler hose. This recall began on september 27, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 04V386000 · Recall details

Fuel system, gasoline: storage: tank assemblyReported October 8, 2002 · 116,029 vehicles affected
What is wrong
On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.
Risk
Fuel leakage in the presence of an ignition source can result in an underbody fire.
Remedy
Dealers will inspect the fuel tank and replace it if necessary. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 02V274000 · Recall details

Child seatReported October 4, 2001 · 52,649 vehicles affected
What is wrong
Vehicle description: certain mini vans fail to comply with requirements of fmvss no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and child restraint anchorage systems as required by the standard.
Risk
In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
Remedy
Owners will be provided with the necessary child restraint system information. Owner notification is expected to begin october 8, 2001. Owners who do not receive the free information within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 01V310000 · Recall details

See all 4 recalls for the 2002 Chrysler Town and Country

Defect investigations

Headlight malfunctionOpened June 1, 2005, closed May 2, 2006

Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information.

EA05009

Headlight malfunctionOpened February 2, 2005, closed June 1, 2005

The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (bcm) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue.

PE05004

Power liftgate latchOpened November 22, 2004, closed April 7, 2005

This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. By letter of april 5, 2005, dcc has notified the agency that it will conduct a safety recall of 70,235 model year (my) 2003 chrysler town & country and dodge grand caravan vehicles equipped with the plg option.dcc has identified a problem in early production my 2003 plg control modules that can prevent the plg door from latching closed in a power open/close cycle.in this condition the plg can rise (not power open) during vehicle operation.dealers will install a revised plg control module to remedy the affected vehicles.see safety recall 05v134 for details.

EA04031

Speaker fire in the rear of the vehicleOpened July 7, 2004, closed November 5, 2004

On july 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts may drip onto the radio and into vent holes on top of the radio.this can result in a short circuit sending direct current to the rear speakers and cause a speaker fire.the condition is present only on subject vehicles equipped with the base radio.subject vehicles with other option radios contain circuit protection that prevents sending direct current to the speakers and are not affected.all nine complaints pertain to vehicles with the base radio.by letter dated november 1, 2004, dcc notified the federal safety agency that it will conduct a safety recall (the federal safety agency# 04v531) covering model year 2001-2002 dodge caravan, grand caravan, chrysler voyager, and town & country models with base radio only (est. 238,000 vehicles).dcc dealers will install a protective tape to the top of the radio assembly to prevent water intrusion.the action taken by dcc is sufficient to resolve the issue raised by this investigation.accordingly, this investigation is closed.

PE04049

Power steering hose failureOpened April 9, 2003, closed May 29, 2003

Please see attached report.

PE03012

Fuel tank leakOpened September 24, 2002, closed October 9, 2002

PE02068

Technical service bulletins for the 2002 Chrysler Town and Country 111

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 111 bulletins for the 2002 Chrysler Town and Country

2002 Chrysler Town and Country fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
2.4L 4‑cylFWD1723-2419-20
3.8L 6‑cylFWD162218
3.3L 6‑cylFWD162218
3.8L 6‑cyl4WD152117

What 2002 Chrysler Town and Country owners say

Most recent owner complaints, unedited.

Filed Oct 16, 2023 · Brakes · IL

My check engine light is on and I get a squeaky noise when driving

Filed Mar 10, 2022 · Engine · 122,000 miles · GA

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle, and a fuel odor was detected. The vehicle was towed to an independent mechanic, who diagnosed that the serpentine belt had fractured and severed the fuel line, causing fuel to spill onto the engine. The mechanic replaced the serpentine belt and trimmed the fuel line; however, the failure recurred. The vehicle was towed back to the mechanic, and the mechanic bent the clamps on the serpentine belt and reattached the belt. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

Filed Nov 16, 2021 · Engine · 134,492 miles · VA

The contact owns a 2002 Chrysler Town & Country. The contact stated while the vehicle was running, the engine would misfire. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was 134,492.

Filed Nov 3, 2021 · Brakes, Electrical · 9,346 miles · IN

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.

Filed Nov 28, 2020 · Electrical · IN

Problems w automatic doors. Electrical mechanics cannot find reason why repeated problems w closing back automatic sliding doors. Sometimes they get almost closed and go back. Other times they dont open with fob or button inside car

Filed Jan 13, 2020 · Engine, Fuel system · 10 miles · NM

A month after we bought it stop running would start do anything its been just sitting int he yard since we checked fuel pump put new one in nope that wasn't it we have checked everything .now our friend hins its the head gasketim sorry but we just gotthe van in july to only drive it for 2weeks can you help

Filed Apr 14, 2019 · Fuel system, Transmission · SC

Tipm fuel issues. Why is there not a recall on this issue? This issue has left my family without a vehicle. Why has been addressed and repaired? I dont have 1000. For a new fuse box. And just about every thing to keep the vehicle running is new. The fuel pump, the fuel filter, the power steering pump water pump TCM , the crankshaft sensor all are new with spark plugs wires and tune up. So why won't my 2002 chrysler town & country start? I am ask you to replace this for free or give me another vehicle at no cost. My vehicle is fully paid for and I don't want to hear that it is due to age. There are many vehicles with this same issue with less mile.

Filed Dec 7, 2018 · Airbags · 106,000 miles · FL · 2 injuries

Tl* the contact owns a 2002 chrysler town and country. While driving approximately 15 MPH, the front driver and passenger air bags deployed without warning or impact. The contact pulled the vehicle over to the side of the road. The police was present and a report was filed. The driver and passenger were injured and received medical attention. The vehicle was driven to galeana chrysler jeep ram (14375 s tamiami trl, ft myers, fl 33912), but was not diagnosed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 106,000.

Filed Sep 13, 2018 · Airbags · OH · crash · 2 injuries

Takata recall

Filed Jan 6, 2018 · Suspension · IN

The right rear spring hanger was broken upon purchase of vehicle car lot refuse to have it fixed spring is shoved against frame with hanger altered to avoid it pulling out

Used buying checklistWhat to check on a 2002 Chrysler Town and Country before you buy

Compare the 2002 Chrysler Town and Country

Town and Country vs Dodge Grand CaravanTown and Country vs Honda OdysseyTown and Country vs Toyota SiennaTown and Country vs Chrysler PacificaTown and Country vs Kia Sedona

Other model years

199019911992199319941995199619971998199920002001200220032004200520062007200820092010201120122013201420152016

Questions about the 2002 Chrysler Town and Country

Is the 2002 Chrysler Town and Country reliable?

Owners have filed 404 complaints about the 2002 Chrysler Town and Country, fewer than a typical Town and Country model year.

What is the 2002 Chrysler Town and Country year score?

The 2002 Chrysler Town and Country scores 79 out of 100 (average). The score compares it with the other model years of the Chrysler Town and Country: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2002 Chrysler Town and Country?

Steering, with 76 complaints, typically around 50,000 miles. Next is airbags (67).

How many recalls does the 2002 Chrysler Town and Country have?

4 recalls, covering equipment, steering and fuel system, gasoline.

Was there a recall on the 2002 Chrysler Town and Country steering?

Yes, 1 recall: 04V386000. Check your VIN to see if your car still needs the free repair.

What year does the Chrysler Town and Country have bad steering?

The Chrysler Town and Country model years with the most steering complaints are 2010 (128 complaints), 2005 (121 complaints) and 2006 (110 complaints).

What gas mileage does the 2002 Chrysler Town and Country get?

Official estimates for the 2002 Chrysler Town and Country range from 17 to 20 mpg combined. The most efficient version (2.4L 4-cyl, FWD) gets 17 city and 23-24 highway.

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