A month after we bought it stop running would start do anything its been just sitting int he yard since we checked fuel pump put new one in nope that wasn't it we have checked everything .now our friend hins its the head gasketim sorry but we just gotthe van in july to only drive it for 2weeks can you help
2002 Chrysler Town and Country: fuel pump failure
6 of the 404 complaints about the 2002 Chrysler Town and Country describe fuel pump failure.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 1
Fuel pump failure by model year
What owners say
Tipm fuel issues. Why is there not a recall on this issue? This issue has left my family without a vehicle. Why has been addressed and repaired? I dont have 1000. For a new fuse box. And just about every thing to keep the vehicle running is new. The fuel pump, the fuel filter, the power steering pump water pump TCM , the crankshaft sensor all are new with spark plugs wires and tune up. So why won't my 2002 chrysler town & country start? I am ask you to replace this for free or give me another vehicle at no cost. My vehicle is fully paid for and I don't want to hear that it is due to age. There are many vehicles with this same issue with less mile.
The town and country van that we own continues to have multiple issues with intermittent stalling and various speeds. The van usually has problems most after refilling with gasoline. This problem has been happening for a few months and continues despite efforts to remedy the problem. I feel this is a safety issue that needs to be addressed by chrysler and the federal safety agency to avoid a major casualty incident since these vans are having documented problems at all speeds including highway driving at 70 plus MPH. We are not sure if the problem exists due to electrical issues, fuel pump issues or evap system issues due to the fact that no reportable codes are being thrown when the vehicle has this problem.
Vehicle had just entered atlanta georgia on i85 southbound. There was very heavy stop and go traffic. Upon light acceleration, the engine lost power. The engine never stalled. The idle remained smooth. In neutral the engine would accelerate normally. In drive (all gears) and reverse, the engine would accelerate to about 900 RPM and then lose power. We were able to drive along the shoulder at a slow walking pace (a slight incline) until we encountered a disabled vehicle. The van did not have the power to pull into the stop and go traffic. A tow truck was called and the van towed to a dealership for repairs. No check engine light and the engine restarted normally. The engine never ran rough and all the fluids looked good and were at correct levels. The dealership determined that the fuel pump was the problem since they measured the pressure at 40 psi and the specification was 53 psi. The fuel pump and filter was repaired at a cost of $686 plus towing. The powertrain warranty apparently does not cover these items. The replaced parts were not made available to us. After pickup from the dealership the van has intermittently experienced a pronounced hesitation accelerating from a stop. No check engine light. The van duplicated the same failure again on 12/30/06. We had just pulled out from a parking space at a restaurant. Every aspect of the incident was the same even to our proceeding to drive down the shoulder. Except in this case the shoulder was a slight decline. When the van made it to about 5 MPH the problem disappeared and the van drove fine for the remaining 95 miles of our trip. The next time that the van was started it went straight to another dealership for repair. The dealership could not find anything wrong with the van but charged a estimate fee and said to bring it back when it was experiencing the problem. There were no trouble codes set for them to diagnose the problem and the van behaved fine during the test drive.
The car is 3 years old and we have had significant repairs. The air conditioning condenser failed at 56,000 miles. This year we repeatedly had to take the van in for the engine light. The light will come on for a few days and go off without intervention. At first we were told there was no issue. We brought it in again and were told the fuel pump was leaking and the #5 cylinder was misfiring. Not a week later after the repairs, the engine light came on again. This time, we were told that one of the fuel injectors was malfunctioning. This is the worst service record I have ever experienced.
From the almost day one this cars has had electrical problems. Originally the dash lights light up and would not go out for several minutes. Then the fuel pump started to operate poorly. Then a slight hesitation began at idle. Then I noticed a hesitation at about 40 MPH when the car was pulling a incline. Then the headlights began to flutter as rpms fluctuated. Then the headlights began to flash violently. A switch was finally replaced and the lights have not had the same problem flashing, but do appear to have some minor flutters in them from time to time. After this, all of the gear selector lights came on at one time. You could not tell what gear the transmission was in. The car also would not hold on a slight incline when stopped for a traffic light or stop sign. When taking your foot off the brake, the car would drift quickly, almost causing an accident. The dealer tate of glen burnie. Md. Said the car was designed to work that way. About october to november time period, the driver's side power sliding door unlocked itself and open about 10-12 inches while the car was in motion at about 25 MPH . A door module was replaced to see if that solved the problem. It hasn't open since. But about 3 weeks ago now, the passenger side door started to do the same thing. Both times, there were passengers in the back seats by the doors. Chrysler now refused to fix it for free because it is over the basic warranty, even though it has had multiple electical problems. I am at my wits end. I am now approaching the the fear of the car burning up with my family inside or someone being ejected. *ak
Related recalls
Fuel system, gasoline: storage: tank assembly
- What is wrong
- On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.
- Risk
- Fuel leakage in the presence of an ignition source can result in an underbody fire.
- Remedy
- Dealers will inspect the fuel tank and replace it if necessary. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V274000 · Recall details
Questions about the 2002 Chrysler Town and Country fuel pump
Is fuel pump failure a common problem on the 2002 Chrysler Town and Country?
6 of 404 owner complaints about the 2002 Chrysler Town and Country (1%) mention fuel pump failure. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2002 Chrysler Town and Country?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Chrysler Town and Country
Airbag light 48Headlights 21Check engine light 17Stalling 17Power steering loss 16Grinding brakes 15Steering noise 12Transmission failure 12Door locks 11Fire or smoke 11ABS 8Whining noise 7Wipers 7No deployment 6Fuel smell 6Loss of power 6Adaptive cruise 5Hesitation 5Jerking 5Misfire 5Power windows 5
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