2002 Chrysler Town and Country: headlights failing or too dim

Filed Oct 19, 2012 · Electrical, Lights · 74,000 miles · FL

My lights flicker on and off, replaced battery and alternator.. Not fixed.. Now I have been noticing that the panel behind my headlight switch gets very hot to the touch. Afraid of a fire... Can't find any info on internet as to what can be the problem.

Filed May 12, 2012 · Lights · 173,000 miles · WI

Head lights flicker then go out, then come back on, turn signal goes out, then comes back on...

Filed Sep 29, 2011 · Lights · 198,000 miles · NH

Tl* the contact owns a 2002 chrysler town and country. While driving approximately 50 MPH, the contact noticed that the headlights began to flicker intermittently. The vehicle was taken to the an independent mechanic for diagnostics. The mechanic stated that the alternator needed to be replaced. The vehicle was repaired, but the failure continued. The vehicle was then taken to a different mechanic for diagnostics. The mechanic stated that the front control module and the power module were the cause of the failure and had to be replaced. The vehicle was not repaired. The approximate failure mileage was 198,000.

Filed Jun 10, 2011 · Airbags · 76,486 miles · MN

On june 28, 2008 we purchased a 2002 chrysler town & country van from a local dealer. When I test drove it I noticed a chip in the windshield, front headlight fogged up from moisture inside it and the airbag light stayed on continuously. I pointed this out to the salesperson who stated she would make sure these things were fixed as they interfered with the safety of the vehicle. When I took delivery of the vehicle all things seemed to be alright and then after a few miles the airbag light again illuminated and stayed that way. I took the van back in and told the sales manager about the light. At first he refused to fix it for free. Eventually he stated that they would fix it if we paid $100 towards the repair. I decided to accept this offer. When I returned to pick up the van all seemed well but after a few miles of driving the light again came on and stayed on. Thinking that there was nothing further we could do, we drove it that way. We still own the van and only recently I was told that as long as that light was on the airbags would not deploy. We are now wanting to sell the van but can't due to this safety problem. I also only learned recently that a dealer can not legally sell a vehicle while the airbag light was on like that. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Feb 24, 2011 · Lights · 80,000 miles · MO

Headlights and interior lights flicker.

Filed Aug 3, 2010 · Lights · 146,800 miles · MN

Town and country 2002 has headlights that flicker and go off while the minivan is moving. The federal safety agency was investigating this in 2005 (associated press, 2.07.2005) and was talking to dailmlerchrysler about this. Traveling in the winter, and the early evening the lights went off suddenly. I was able to flick the switch on the column and make them come back on. Took it in for service, but no error codes were found. Now last week, traveling at 70 MPH, the lights went off numerous times. They do not go off when raining and lights are required during the day; it seems to occur only at high speeds. The lights have the issue of dimming as noted in numerous forums, but this had not caused the lights to go off completely. This vehicle is the one that my 16 year old daughter drives, and it is highly dangerous so no driving can be done after dark at present. Called dodge service and they said they had no idea what to do without a code saved.

Filed Nov 28, 2007 · Lights · 80,000 miles · SD

Tl*the contact owns a 2002 chrysler town and country. While driving 50 MPH, the headlights dimmed without warning. The vehicle was pulled over and the headlights illuminated after one minute. The lights would also flicker occasionally. The dealer installed a front control module, but the failure recurred. The contact verified his VIN, but it appears to be invalid. The engine size and number of cylinders were unknown. The failure mileage was 80,000 and current mileage was 82,000.

Filed May 11, 2007 · Lights · TX

The vehicle I own, a 2002 chrysler town and country, is just an example of a widespread problem industry wide. Many, if not most cases these days have plastic covers over the headlights. Within a few years, depending on mileage and driving conditions the covers get scratched and more importantly cloudy and discolored. This dramatically reduced the light output and created a safety hazard at night. This would not be so bad if the covers could be readily replaced at nominal cost. But this was not the case. In most cases the entire assembly must be replaced at very high cost. In my case, the cost was in excess of $1000 each. Thus, most people simply will not replace them. I think rules should be in place to force the use of a longer lasting material, or to force the design to allow replacement at reasonable cost.

Filed Mar 29, 2007 · Lights · IN

I am wanting to file a complaint on headlight lens quality/safety. The lens I am referring to are the composite "lexan"lenses used on most vehicles today. After just a few very short years the coating peels and the plastic breaks down causing poor light transfer and very unsafe driving conditions."chrysler"has denied any assistance to replace the lenses on my 2002 vehicle with 62,000 miles stating that it is way beyond any warranty period. I consider this beside the point. We're talking about the safety of millions who rely on safe lighting to operate their vehicles safely. The extreme costs of the lens assemblies makes simply replacing them an unacceptable option. Mine are not yet hazed over on my 2002 but the coating is peeling due to uv breakdown, my 1994 is yellowed and hazed and definitely suffers from poor light transmission. I know for a fact that most other manufacturers also have this problem(I am an auto technician)why does the consumer have to always bear the expense of something that is such a safety concern just because the manufacture does not care or wants to sell cheaper grade parts to increase profit. I never had this problem with old glass sealed beams on my older cars and they were just a few dollars compared to hundreds for composites. I feel the govt. Needs to review this condition and make the manufacturers stand behind such an important safety issue .I have literally had hundred of customers complain of this problem over the last 15 years or so. But now it hits homes and it affects me and my family so I figured it was time to make waves,especially after being told by the dist rep they wouldn't help at all .I know the imports also suffer from this hazing problem but I also know they are willing to assist as goodwill repairs,etc. I really feel there should be a recall investigation done concerning this as a safety issue, all personal dissatisfaction aside. That includes all makes/models. Thank you for your time.

Filed Jan 8, 2007 · Lights · 38,000 miles · TX

Tl* - the contact stated that the headlights worked ntermittently. The vehicle has approximately 38,000 miles. On it. The contact stated it usually happened when startsing the vehicle. The headlights usually went out when she put the vehicle in reverse. There were no warning signs or indicator lights on prior to the failure. The contact stated she did not always know if the head lights were out unless she saw a reflection. The contact stated she could not recall if the dashlights ever went out during the headlight failures. The contact took the vehicle to dealer for repairs twice. The contact did not remember when the failures started.

Filed Nov 23, 2005 · Lights · MI

Headlights cut out intermittently while vehicle is running. Service was performed by dealership on 11-16-2005. Service was performed according to chrysler tsb for this problem. The problem still exists.

Filed Oct 26, 2005 · Lights · 33,500 miles · MA

Dt: contact stated the headlights were not working properly. They intermittently shut off while driving. After a short period of time the headlights came back on. The dealer replaced the multi-function switch, but this repair did not fix the problem. The manufacturer has been contacted. There is currently an open investigation for the headlights on this model vehicle. *ak updated 11/29/05.