2012 Chrysler Town and Country: headlights failing or too dim

Filed May 28, 2019 · Electrical · 117,000 miles · FL

Dash lights and headlights shut off during operation at night then come back on a few seconds later. We found online that there is an issue with an electrical module that is costly to fix but this problem is dangerous as well!

Filed Feb 1, 2019 · Lights · 115,600 miles · NC

On january 30th, 2019 I was driving on the highway going 70 MPH at 630pm when my headlights turned off. I pulled into a parking lot and turned the headlight knob from auto to manual and manual worked but auto did not. I let the car sit while I was at my son's doctor's appointment. When we came out and I started the car, the headlights in auto position worked while driving back home until I was about 10 minutes away from my house and in the city. The next day while driving to work at 715 am, the auto lights turned off again then back on then back off again. When heading to the store that evening, they cut off again. The dash light to show lights were on turned off as well. This is very dangerous and a safety hazard for all vehicals on the road.

Filed Apr 21, 2017 · 66,000 miles · MI

The blind spot system warning light remains on and constantly dings. This is a safety issue because the vehicle has poor visibility and this system is necessary to help prevent accidents. The constant dinging is a distraction to the driver. Many other owners have complained of this problem and the dealer admitted that they see other vehicles with the problem. This type of vehicle is often driven by moms with children. Not being able to determine if there is another vehicle in the driver's blind spot may cause serious accidents. The dealer reported that both the module and connector have failed due to corrosion. The repair bill was reported as $1638.00. This problem is widespread. When contacting chrysler customer service, was told that the warranty had expired and that they repair would not be covered under any other customer loyalty plan. I requested that the representative review my complaint with the supervisor or manager and she refused to take my problem further up in the organization. She told me I should have purchased the extended warranty. Electrical parts should be designed so that they are not affected by corrosion. Chrysler should be required to fix the problem and ensure that the design is changed to prevent corrosion in the future. Headlamps, for example, are subjected to weather and moisture and are designed to operate for the life of the vehicle. This system should have had the same design requirements to guard against the affects of corrosion. Chrysler should stand behind their designs and make the necessary design changes and not expect their customers to foot a $1600.00 repair bill.

Filed May 2, 2016 · Electrical, Engine · 54,000 miles · NC

While driving vehicle began to act strangely. Windshield wipers running, headlights turned off, vehicle came out of gear, then stalled. Total loss of power while driving down highway with children in vehicle. No lights, no flashers. Instrument panel began to blink. Only way to recover was to pull battery cable and reset computer. Multiple relays inside tipm module chattering while having issue.

Filed Mar 2, 2016 · Electrical · 62,000 miles · VA

Driving on 15 feb. Stopped at a stop sign about to cross 4 lane road. Car shut off as I hit the gas to cross the road. Car could not be restarted. Had to push vehicle to a safe stopping place. Diagnosed as PCM failure. Item was still under warranty. Since failure, continue to have starting problem and perpetual warning light that smart beam headlight sensor for the automatic high beams is out of alignment. Chrysler stated they cannot duplicate starting issues so nothing they can do and that the sensor warning is not associated and needs to be fixed out of pocket.

Filed Dec 7, 2014 · Electrical · 66,476 miles · IL

Key fob stopped working and all wipers went off on their own and would not turn off. The electronic vehicle monitoring system went off totally. All lights and power(radio window controls etc) inside the car turned off. The headlight went off. Then fine for about a week k the vehicle into the dealership and they said: checked grounds to cluster. Fuses are working properly,so no repairs made at this time. A day later all of the above happened again! Then again and again. On and off this went for a few days, until I could get it back in yet again to get looked at......nothing is fixed.

Filed Aug 27, 2014 · Electrical · 30,000 miles · CA · fire

Tl* the contact owns a 2012 chrysler town and country. The contact stated that the wires connected to the power outlet burned causing smoke to seep from the air vents without warning. The vehicle was taken to the dealer where the technician diagnosed that the LED light strips added to the vehicle caused the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000. Updated 10/10/14*cn the consumer stated the after market LED strip in the front headlights caused the electrical wires to burn inside the vehicle. Updated 03/31/15

Filed Mar 14, 2014 · Electrical, Lights · 14,000 miles · IL

Automatic headlights turn off when driving. It has happened twice now. If driver doesn't react quickly and turn lights from automatic on to manual on there could be an accident.

Filed Feb 17, 2014 · Lights · 20,800 miles · MI

I was driving on john r rd. In troy, mi at approximately 5:45 p.m. On 12/19/13 when my headlights that were set on auto suddenly went out and stayed off. It was totally dark at that time. The lights did work manually. I have had multiple incidents since than including one at 70 MPH on the expressway. Prior to this I have had a lot of irregular problems with the automatic lights turning on. I have taken the car to the dealer but they have been unable to determine the problem.

Filed Oct 1, 2012 · Lights · 6,481 miles · KY

Headlamps are extreamly high off road when on high beam. Chrysler tells me there is no fix it is a single unit system and in order to lower the high beams they also will lower low beams. When they adj high beams I lose my low beams and they are so low I have no night vision on low beam they stop about 35 feet in front of the vehicle and go no farther due to them being adjusted extreamly low. I can not drive the vehicle at night time. The dealer agrees with me that the headlamps are out of adjustment and that they have had 5/6 new cars owner complain about the headlamps but there is nothing they can do about it. They advised me the headlamps are hight and at five feets from the vehical they they test 12" high so at 100 feet they are in the trees..... The vehical is unsafe to drive at night I have been told there is nothing that can be done. I have had this vehicle to two dealerships for a total of 3 times and the headlamps are still unsafe at this time.