2012 Chrysler Town and Country: airbag warning light

Filed May 13, 2022 · Electrical · 155,000 miles · CA

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving at 5 MPH, the vehicle surged. The ABS warning light and the air bag warning light illuminated. The contact stated that as she continued to drive, the RPM’s revved up. The contact veered to the side of the road and turned on the hazard lights. The vehicle then lost electrical power. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the residence. The contact took the battery to a local Pep Boys where the battery was charged and advised the contact that the battery was operative. However, the vehicle would not start. The contact replaced the battery herself. However, the alternator started smoking and the contact could smell an electrical burning odor. The contact referenced the federal safety agency Campaign Number: 14V634000 (Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 155,000.

Filed Dec 20, 2019 · Airbags, Electrical · MD

Replaced alternator two times within a year and now need a third. Started june 2018 while away on a trip, all lights on dashboard light up with no warning signs. Everything failed., brakes barely worked to stop, no power steering, windows would not go up/down, no air, no flashes....etc. The second time july 2019, battery light comes on, then goes off. A day later had the battery replaced. Although the battery tested well according to the company, they placement due being under warranty. The following week, again the battery light comes on during highway speed and car begins the same issues as before. Car was towed to dealership. Dealership states it's the alternator once again. Here we are december 2019 with the same issues....not to mention the passenger airbag light never goes off as the dealer states it's nothing.

Filed Dec 12, 2016 · Airbags · 50,000 miles · OR

The air bag light stays on all the time when being driven. The chrysler parts person says the problem is a defective clock-spring which renders the air bag inoperable. With a former town & country I owned they replaced the clock-spring as a safety recall even after 80k mi. Now though they tell me the defective clock- spring is not their problem but mine even though the air bag will not function because of it. The car currently has 60k mi. On it but the problem began way before this.

Filed Oct 26, 2016 · Brakes · 70,000 miles · CA

We purchased this vehicle at carmax in calfornia, right before christmas of 2014 we had the brakes replaced and rotors. 2015 of august we had to have the front brakes replaced. Not it is 2016 october and my front brakes (right side mostly) is squeaking again. We own a chrysler 300 srt8 and a tahoe, my tahoe of which I had since 2005, has only had 2 brake replacements. I feel there is some other issue with this vehicle and no one is looking into it. There is something defective. And I think it is very dangerous. On top of that my airbag lights continuously go off and on and currently has stayed on, and will not turn off.

Filed May 11, 2016 · Airbags, Electrical · 63,424 miles · FL

I recently purchased a used 2012 (09/11 production date) chrysler town 7 country touring, van, it had 063,200.0 miles when received. Purchased from a honest and reputable local used car dealer. (it was a new car trade in from a dealer 45 miles away) after driving the van for aprox. 300 miles the air bag light in the dash came on and would not reset or go out. The dealer tried to clear the code but could not. They determined that it was something related to the drivers seat. At their recommendation I took the van to the local chrysler/jeep/ram dealer to be checked. The dealer charged $95.00 to check it and said that there is a short in the drivers head rest which is non-repairable and will cost $725.00 (plus the $95.00 charge) to replace the head rest. This safety system failure is not covered by the factory after the 36/36 is expired. I called the chrysler factory information line and was again told that this safety system failure is not covered by chrysler. In researching this issue I have seen that chrysler has had at least 840,000 recalls involving head rests. How can I get chrysler to repair this serious problem. The dealer and chrysler said that the SRS/air bags will not work if the light is on. This means I have no air bag function should I be involved in an accident. I am very concerned and feel that a serious safety system failure like this should be a factory covered repair for at least 150,000 miles. I have been denied the repair by chrysler, regardless of the potential for serious injury or death if involved in an accident when the SRS system will not work. I am a disabled veteran and need this van for transportation.

Filed Jul 14, 2015 · Airbags · 33,690 miles · MI

Tl* the contact owns a 2012 chrysler town and country. While driving 30 MPH, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the air bag wiring failed. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 33,690.

Filed Feb 21, 2013 · Airbags · 9,279 miles · OH

Tl* the contact owns a 2012 chrysler town and country. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer, who advised that the failure was could not be diagnosed. The vehicle was taken to the dealer on several occasions for the same failure but the dealer could never determine the failure. The manufacturer was not made aware of the problem. The vehicle was not repaired. The approximate failure and current mileage was 9,279. Updated 5/17/13 *cn the consumer stated the vehicle was taken to 3 different dealers none of which were able to repair the failure. Updated 06/3/2013