2012 Chrysler Town and Country airbags problems

Filed Mar 31, 2025 · Airbags, Seats · 135,000 miles · IL

The contact owns a 2012 Chrysler Town and Country. The contact stated while the vehicle was parked, the front driver's side head restraint deployed. No warning light was illuminated. The contact stated that the failure had occurred immediately after the vehicle was parked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall repair with a similar failure; however, the contact was informed that the recall had expired. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 135,000.

Filed Apr 27, 2023 · Airbags · 138,000 miles · IN · crash · 1 injury

The contact owned a 2012 Chrysler Town and Country. The contact stated while making a right turn, another vehicle struck the passenger side of the contact's vehicle, causing several damages to both vehicles. All air bags deploy, but the front passenger and driver-side air bags did not deploy. The contact suffered several injuries and sought medical attention. A police report was filed. The vehicle was towed and deemed totally lose by the insurance company. The manufacturer was not contacted. The failure mileage was 138,000.

Filed Dec 20, 2021 · Airbags · 80,901 miles · MN · crash · 3 injuries

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving approximately 25 mph when the contact crashed into another vehicle which resulted in none of the air bags deploying. The contact sustained injuries to the knee and head injuries, the contact's daughter which was sitting in the passenger seat sustained a headache, and the contact's son which was seated in the rear driver's side seat sustained a headache and sought medical treatment. A police report was taken and the vehicle was towed to the contact's residence and was towed again to an insurance mechanic. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 80,901.

Filed Jun 28, 2021 · Airbags · WY · crash · 2 injuries

During an accident, the front driver side was impacted. My brother was driving, and hit his head on the windshield after air bags failed to deploy. He rear-ended another vehicle on the highway when he was going somewhere around 40-50 MPH. He is handicapped, and therefore was seat belted into his wheelchair in addition to the car seatbelt. It is believed that his chair seatbelt kept him from hitting his head harder or from permeating the windshield. Pictures included below show his van (white) and the vehicle he hit (grey/silver) with the rear end damages.

Filed Apr 4, 2020 · Airbags, Electrical · 150,000 miles · CT

2012 chrysler town and country complaint 2/2 vehicle would having a humming and whirring sound coming from it that would cease only when the battery is dead or terminal removed. The lights would kill the battery despite being left in off position. The vehicle currently was taken to the store for the change of a tipm due to smelling a very hot burning scent and then in stop whirring sound along with display is hot in red on screen. The actual screen and middle control panel to hot to touch. The vehicle tire system signal would occur recurrently and it would cause one to have continuously check tires even if they were fine and sometimes the vehicle would need and others not. The vehicle was left with the dealer to change a tipm and work on the fuel pump not stopping even with no key in the vehicle and change the burned electrical rear window switch that had burned like october. The vehicle had a brand new battery installed by aaa. And this battery cell was destroyed by the continuous draining and jump starting. The vehicle has had the tipm put in and returned to me a month later not being able to drive more than 2 miles without overheating and release of white smoke. The car has no coolant in it and no oil when replaced immediately the vehicle burned it off and it ran out. The vehicle also had to be towed back to the dealer. The dealer charges for the new computer and then tells me I have to pay for the coolant problem, the oil leak problem and and some caliber with my wheel. The vehicle also after having a new tipm installed and new remote coded and programmed the vehicle passenger door on the right still doesn't lock with instruction from neither remote or manually. The dealer is telling me I can not fix the oil leak thing and drive it topping of the oil and checking it daily.

Filed Dec 20, 2019 · Airbags, Electrical · MD

Replaced alternator two times within a year and now need a third. Started june 2018 while away on a trip, all lights on dashboard light up with no warning signs. Everything failed., brakes barely worked to stop, no power steering, windows would not go up/down, no air, no flashes....etc. The second time july 2019, battery light comes on, then goes off. A day later had the battery replaced. Although the battery tested well according to the company, they placement due being under warranty. The following week, again the battery light comes on during highway speed and car begins the same issues as before. Car was towed to dealership. Dealership states it's the alternator once again. Here we are december 2019 with the same issues....not to mention the passenger airbag light never goes off as the dealer states it's nothing.

Filed Oct 29, 2018 · Airbags, Fuel system · 155,000 miles · RI

The vehicle shut off while driving. No error codes or poor running performance. It simply shut down. Has happened a few times. This latest event was on the high way at a high rate of speed. With engine off no airbags, power steering/brakes. Family was in the car. Incredibly dangerous situation.

Filed Mar 23, 2017 · Airbags, Driver assistance · 79,000 miles · MI

While driving at various speeds the van will shut off we will lose power steering and brakes you lose all power as if the key is off,I will jiggle the key and it will start back up or it will power up, you shift into nuetral and turn the key and start back up it is intermittent and it could happen while driving slow or driving 70mph down the highway.

Filed Dec 12, 2016 · Airbags · 50,000 miles · OR

The air bag light stays on all the time when being driven. The chrysler parts person says the problem is a defective clock-spring which renders the air bag inoperable. With a former town & country I owned they replaced the clock-spring as a safety recall even after 80k mi. Now though they tell me the defective clock- spring is not their problem but mine even though the air bag will not function because of it. The car currently has 60k mi. On it but the problem began way before this.

Filed May 11, 2016 · Airbags, Electrical · 63,424 miles · FL

I recently purchased a used 2012 (09/11 production date) chrysler town 7 country touring, van, it had 063,200.0 miles when received. Purchased from a honest and reputable local used car dealer. (it was a new car trade in from a dealer 45 miles away) after driving the van for aprox. 300 miles the air bag light in the dash came on and would not reset or go out. The dealer tried to clear the code but could not. They determined that it was something related to the drivers seat. At their recommendation I took the van to the local chrysler/jeep/ram dealer to be checked. The dealer charged $95.00 to check it and said that there is a short in the drivers head rest which is non-repairable and will cost $725.00 (plus the $95.00 charge) to replace the head rest. This safety system failure is not covered by the factory after the 36/36 is expired. I called the chrysler factory information line and was again told that this safety system failure is not covered by chrysler. In researching this issue I have seen that chrysler has had at least 840,000 recalls involving head rests. How can I get chrysler to repair this serious problem. The dealer and chrysler said that the SRS/air bags will not work if the light is on. This means I have no air bag function should I be involved in an accident. I am very concerned and feel that a serious safety system failure like this should be a factory covered repair for at least 150,000 miles. I have been denied the repair by chrysler, regardless of the potential for serious injury or death if involved in an accident when the SRS system will not work. I am a disabled veteran and need this van for transportation.