I got into a car accident hit from side my car sustained over 5,000 of damage my children and I were in the car at the time the airbags did not deploy. I reported this to chrysler they just advised me to go to dealer to have airbags checked. Never offered to do any further inquiry. Currently, my van starts at times and at others does not my new battery which was costly continues to be drained I called chrysler they said it would cost 145. Just to diagnose the problem I don't have that kind of money available to check the car I said to the service dept. "you know these vans are experiencing these problems yet you still charge me so much to have a known problem checked?" they said yes do you want to make an apt.? Of course I did not.
2012 Chrysler Town and Country airbags complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
Tl* the contact owns a 2012 chrysler town and country. The contact received a notification for the federal safety agency campaign number: 14v373000 (air bags, electrical system). However, the part needed was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Tl* the contact owns a 2012 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 chrysler town and country. While driving 30 MPH, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the air bag wiring failed. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 33,690.
2012 chrysler town & country. Consumer is concerned about the safety of vehicle because of recall due to defective airbags. *ta the consumer stated a recent recall, resulted in no parts being available.
Horn will no longer honk,will work using panic on key.went to dealer 2013-14 they said need new air bag assist is defective. Cost 1000+ I declined. I now have no horn to honk unless I push panic any suggestion?
My husband and I purchased a 2012 chrysler town & country touring van on 8/4/2012 at your dealership. Vin [xxx]. This is our 6th or 7th chrysler/dodge van. On february 7, 2013 as I was approaching the cvs drug store side parking lot in plymouth with my right foot on the brake the van suddenly accelerated and went over the sidewalk and contacted the building. The result was substantial damage to the front end of the car, $5734.90 and some cracked ribs, bruised breast bone and whip lash like injury to my neck. I was taken to the emergency room at plymouth hospital by the plymouth fire & rescue. They took x-rays and a ct scan. The plymouth police investigated the accident. The cvs manager said there was no damage to the building. I am very concerned about what happened. This all happened so fast. The air bags did not deploy. I am a good safe driver with no moving vehicle violations. We have a 2007 chrysler aspen purchased new at carlson motors in concord and a similar thing happened to my husband when exiting a steep driveway on west shore road in hebron. The aspen suddenly accelerated forward but since he was braking to go down the steep driveway, he was able to stop it and put it into neutral. I followed the aspen my husband was driving down I-93 to concord however the aspen engine suddenly quit just before the southbound rest area. He was able to make it into the rest area and called for a tow truck to finish the trip to concord. Carlson?s had the car for 2 or 3 days and said they replaced a computer component under the original factory warranty. I am very worried that there is something that goes wrong with the "fly-by-wire" electronic accelerator on these cars. Things do go wrong with computers! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2012 chrysler town and country. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer, who advised that the failure was could not be diagnosed. The vehicle was taken to the dealer on several occasions for the same failure but the dealer could never determine the failure. The manufacturer was not made aware of the problem. The vehicle was not repaired. The approximate failure and current mileage was 9,279. Updated 5/17/13 *cn the consumer stated the vehicle was taken to 3 different dealers none of which were able to repair the failure. Updated 06/3/2013
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