2012 Chrysler Town and Country: jerking or lurching

Filed Jun 21, 2024 · Seats · MD

Driver's seat active headrest deployed while vehicle was in motion with cruise control set at 35 MPH. Loud bang accompanied by the headrest hitting the driver in the back of the head causing the driver to jerk the steering wheel.

Filed Dec 5, 2023 · Electrical, Engine · 189,000 miles · IA

The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle failed to start intermittently. The contact stated that the battery was replaced; however, the failure persisted. The contact stated while driving 40 MPH, the vehicle started jerking while the transmission was shifting between gears. The contact stated that the failure had been recurring while driving. There was no warning light illuminated. Additionally, the contact stated that there was a burning odor coming from the vents while driving in hot weather. The check engine warning light was illuminated. Several unknown dealers were notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 189,000.

Filed Jan 11, 2022 · Driver assistance, Electrical · OH · fire

I was driving my 2012 town & country van on the expressway and the van started slowing down and were jerking backwards and forward it was trying to shut off. I became very afraid for my children safety as well as mine. Ignition switch was stalling while I was driving. The car behind me was driving so fast ,that I had to pull off the expressway before me and my family would die. This should be a recall so other family member would not die. Bad ignition switch can cost a family their life's. Please look into this I thank God that me and my kids are still alive. I would like to have a recall on this item( ignition switch) before it cause someone life. Please fix my van. Thank you

Filed Oct 28, 2020 · Engine · 109,000 miles · GA

Tl* the contact owns a 2012 chrysler town and country. The contact stated that while approaching a stop sign, the accelerator pedal was depressed however, the vehicle jerked forward and stalled without warning. The vehicle was restarted and operated for a while however, the failure recurred. The vehicle was towed to stallings motors (1245-38th boulevard, n.e., cairo, ga 39828, (229) 516-4891) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

Filed Sep 25, 2020 · Engine · OH

Tl* the contact owns a 2012 chrysler town and country. The contact stated while driving at various speeds, the vehicle jerked and stalled without warning. The vehicle was towed to hatfield used car center (1333 automall dr, columbus, oh 43228; 614‑922‑1333) and the contact was informed that the vehicle received unknown repairs. The contact stated that there was a misfire in the engine and that the fuel system was defective. The failure recurred several times with the with the check engine warning light illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

Filed Mar 24, 2016 · Transmission · 59,000 miles · NM

Transmission intermittently locks into 2nd gear and will not shift up or down until vehicle is restarted. This issue has happened approximately 45 times in the last 6 months with the cold months of december and january each having 10 instances. This problem happens just after starting vehicle and putting into drive. The vehicle may thunk or lurch forward just after starting motion which indicates the transmission has malfunctioned. There are no codes thrown to the TCM. If it does not happen in the 1st 30 seconds it will not happen. Manufacturer has not fixed the problem as they cannot duplicate but it is so intermittent that they will never be able to duplicate. Dealer seems unwilling to discover what the problem is. Dealer states manufacturer has no records of such an issue while there are many on the internet who have had the same of similar issues. Vehicle has been into the dealer multiple times with same result. First visit the dealer replaced a cylinder head for a known cylinder #2 misfire issue.

Filed Mar 22, 2016 · Transmission · 18,000 miles · IL

Chrysler is hiding a major problem with their transmission to engine software. The van is unsafe to drive when it hesitates and and then jolts forward. This occurs both when the car is at a dead stop or when changing lanes in heavy traffic. The engine jumps to high RPM when you give it a little gas, but then it does not shift to the proper gear unless you let off of the gas pedal completely. I have been trying to resolve this problem with the dealerships for 3 years. I think they don't know how to fix the problem because chrysler doesn't know. The lurching forward and hesitation between the transmission.and engine RPM is a very serious safety problem!!!!!!.

Filed Sep 21, 2014 · Engine, Fuel system · 3,000 miles · SC

A month after buying the van, it started cutting off while driving causing it to be almost impossible to steer. Luckily I was where I could pull over every time.it was taken to the dealership and they couldn't find anything wrong. Another time it did it my husband took it back for a recall part but they told us that part had nothing to do with it cutting off. The most serious time occurred on 4/29/14 during rush hour 5:00 pm)getting on i85 in gastonia, nc merging onto i85 and the van cut off. I couldn't have been going over 25 miles and everything shut down. I was lucky to get it in the emergency lane. I have never been so scared in all my life. I had my daughter/granddaughter screaming/crying. No way any of us would have survived if I had made it to the inner lane.this time a new light came on the dash.told it was a throttle light, many attempts to start the van, it didn't start. I called lake norman (bought there)and was told there's a place in gastonia. I called and explained what happened and asked for a tow truck.the van was towed to gastonia chrysler. The service tech tried to start it with no luck. He said was better then it starting and resetting everything. He called the next day and everything was reading right on his machines. He told me he was going to drop the gas tank and take the fuel pump out. When he ran it this time the fuel pump had no fuel pressure. He also said there was no gas, in which I had a little over a quarter of a tank on the fuel gauge. He said fuel pump was defective. Replaced it at $777.92. It is sept and starting it again the jerking like the engine and transmission is gonna fall out. This van engines were recalled for debris in engine thruoct 2011. My engine was built in nov. Engine needs replaced. Now my stereo turns off and fuses are good.please help, I see other recalls on chryslers with similar problems.

Filed Mar 21, 2012 · Engine · 5,500 miles · WV

On 4 occasions I was sitting at a stop light and had my left foot on the brake pedal and my right foot resting in the gas pedal.....sitting just a few moments when the car surged forward,if I had not had my foot on the brake pedal I would have been into the car ahead of me....I latter tried to remake the problem happen ,but the only thing was a heavy pull against the applied brakes....the problem was not a heavy pull but a quick jerk like a down shift......the local chrysler dealer knows of no problems of this type,,,,but when it happens again they will check it out.