2012 Chrysler Town and Country: adaptive cruise control problems

Filed Jun 21, 2024 · Seats · MD

Driver's seat active headrest deployed while vehicle was in motion with cruise control set at 35 MPH. Loud bang accompanied by the headrest hitting the driver in the back of the head causing the driver to jerk the steering wheel.

Filed Jun 25, 2018 · Acceleration · 62,000 miles · SC

I was traveling this saturday on the highway. The cruise control was set at 72 miles per hour. The car was in a severe downpour. I disengaged the cruise control with the brake pedal and reduced my speed to 45 miles per hour. Visibility was limited. I was looking for an exit to pull over and wait until the thunderstorm had passed. Since I was not using the cruise control, I pressed the stop button. Then I pressed the on/off button. The cruise control light on the dash did not disappear. In was concentrating on driving, staying in the lane and away from other traffic. The downpour was intense. I pressed the on/off button a second time. To my amazement and concern, the car entered overdrive and began increasing speed rapidly when I was trying to maintain my bearing and slow reasonable speed. I am an experienced driver. Any other person would have limited control of the vehicle. Quite possibly, running off the road into a ditch or tree. I sincerely believe a recall should be issued by the car manufacture to correct the severe defect. This episode clearly had my attention.

Filed Jul 15, 2017 · Fuel system · 30,000 miles · VA

My town and country speeds up automatically on occasion. I feel the accelerator drop down from my foot. The cruise control is not on, I never use it. It is do bad I I am looking for places to run the car off of the road if necessary. I have had my car into the dealership twice and was treated like a dumb woman and told that it can not happen. I have less then 30,000 miles on it.

Filed Jun 13, 2017 · Acceleration · 67,000 miles · NJ

On november 16, 2016 I was driving my wife's 2012 chrysler town & country back from school on the nj parkway using the cruise control function. As I approached the back of a slower moving semi-truck I pushed the off button for the cruise control as I had normally done in the past. The van did not stop its speed. I pressed the brakes which is another way that the cruise control turns off, that did not work either. I was slamming on the brakes coming up on traffic at a high rate of speed and as the brakes slowed the car the accelerator would hasten my vehicle back to the speed that the cruise control was set at. It was the scariest moments in my life. I had used my quick reflexes to pull over to the side of the parkway, but the van's engine would not stop accelerating. I finally got the van slow enough to put the emergency brake on while my foot was on the regular brake, but the cruise control was still accelerating the engine. I then turned the vehicle off when the van was stationary. A few minutes later I turned the van back on to see if the cruise control was still malfunctioning and it began to accelerate again. I waited until I heard a noise in the engine that sounded like a switch turning off, I then turned the vehicle back on and the car acted normal. I had a scheduled appointment with pine belt chrysler jeep service set for november 23, 2016. I dropped the vehicle off in the morning to be examined, but unfortunately I had a wake for my grandmother who passed away that week and they did not get to even look at the cruise control issue. I took the vehicle back and inertia set in over time, plus they were going to charge me a diagnostic fee to look at the car malfunction. I did not bring it back again for that service since money was tight at the time and I have not tried to use the cruise control function in the car since that almost deadly time.

Filed Jun 21, 2016 · Acceleration · 64,000 miles · MI

Tl* the contact owns a 2012 chrysler town and country. While driving 70 MPH with the cruise control engaged, the vehicle began to accelerate independently without warning. The contact stated that the vehicle accelerated up to 90 MPH. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000. Updated 08/02/16*lj after several times of pumping the brakes the cruise disengaged and the car slowed down. The remainder of the trip the consumer did not use the cruise and the car handled without any further problems. Chrysler representative stated under no circumstances should the consumer drive the car until further instructions. No further instructions or calls from chrysler. Updated 6/19/18

Filed May 12, 2014 · Electrical · 29,900 miles · MI

I was driving down the highway and my drivers side blind spot detector came on. So I waited for the car to pass. No one was there. Then a car passed and the detector went off. The detector came on again and no one was there. The continued to go in and off even with the wire barrier. Driving in town passing a tree with my blinker on it would light up and ding at me. I became frustrated and less than a week later both lights came on and told me to service blind spot detection and that it was unavailable. Took it to the dealer was told it was a possible update (I'm sick of updates). Come to find out the drivers side blind spot detector took a crap. I'm still under warranty so it will be fixed. I've had nothing but problem with my town and country since I got it almost 2 years ago. Damaged key warning, key left vehicle when it's sitting right next to me, sliding doors open and just clicks, blind spot detection already took a crap, remote start stopped working has since been fixed with "update", push button would show it was started but it wasn't went to start it and the engine got stuck just turning over, going to accelerate and the engine accelerates and gets stuck in a higher gear and takes a while to shift down unless you push the brake and slow down, go to resume cruise control only 2-3mph away from my set speed and it accelerates to 3-5 MPH above my set speed. If I had it in the shop every time something was wrong I would never have it. I have 2 children and work full time. I don't have the time to be without a reliable vehicle. I haven't taken it in every time so I made a list the last time and but everything wasn't fixed. Keep getting told of "updates" really? Wow. For the price I paid I would think she should run perfect for at least a few years with regular maintenance. I'm not impressed with chrysler this far.