2016 Chrysler Town and Country: adaptive cruise control problems

Filed Mar 4, 2025 · Driver assistance, Electrical · TX

The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway

Filed May 1, 2023 · Driver assistance, Engine · MI

1) Check engine light appears and engine loses power when going up inclines on highway (bridge, hill, etc.) Cruise control shuts off involuntarily and even if you push the gas pedal to the floor, the vehicle decelerates. This causes a safety issue every time as cars in other lanes are swerving around me as I haven't enough power to adequately climb the hill. Dealer service dept says it's most likely a camshaft issue, based on their diagnostic code P0369. This started happening @ 65,000 miles - ridiculously early for such a major engine repair. My own mechanic says this is a known issue with Chrysler Town & Country, yet FCA refuses to stand behind their product. 2) Blind spot sensor failed @ 30,000 miles - also a known issue. Dealer tech said it's not worth the $800 repair because it will go out in another 30,000 due to poor design (sensor gets caked with mud/grime over time due to nonsensical placement), making this safety option useless. Vehicle is available for inspection of both items upon request.

Filed Dec 4, 2019 · Acceleration, Airbags · 31,000 miles · OH · crash

My steering controls do not work. The steering wheel controls dont work and cruise control does not work. The controls for the speedometer for digital use do not work. There is only 36000 miles on the car and the part to fix is unavailable. The question is why no recall when u cant order the part so obviously everyone is having an issue and this not working could have prevented 2 accidents that have occurred had the horn worked like it should.

Filed Sep 6, 2019 · Transmission · 91,000 miles · NC

I was traveling westbound on the pa turnpike, going up a hill at 70 MPH with cruise control on when my vehicle suddenly began losing acceleration and wouldn't shift gears. The RPM gage was going very high. I quickly disabled the cruise control and pulled over onto the shoulder of the road, not an easy feat in the midst of heavy turnpike traffic (I am thankful that I was not hit by a tractor trailer). I put the vehicle in park and put on my emergency flashers. The check engine light came on. After calling my husband on the phone, I turned off the vehicle and called interstate emergency towing to take me to the nearest chrysler dealership about 20 miles away. The employee at the dealership noted that there had been a transmission-related recall on 2016 chrysler town and country minivans that were manufactured during specific months and that my minivan fell within the specified timeframe. However, at a later date I was told that my minivan VIN was not a part of the recall, even though the service department determined that there was an issue with the transmission pump which caused a loss of power (part of the initial recall problem). Please see the initial estimate that is attached. They ordered a new transmission pump, which we had to wait almost a week to come in. The day that the transmission pump arrived, my husband asked them to email him the estimate so that he could show chrysler that our van had the same issue as the initial recall. Once the dealership learned that we were contesting the recall, they claimed that they did not have to replace the transmission pump after all . When we went to pick up the van, they said that they only had to replace the torque converter (see final invoice attached). We think that they are trying to cover up the fact that our van should have been covered and fixed under the recall, and/or they do not want the recall expanded.

Filed Jul 5, 2019 · Acceleration · MI

Cruise control periodically will not turn on and not set.

Filed Jul 8, 2018 · Acceleration · 50,000 miles · NC

After engaging cruise control, the van continues to gain speed until the cruise control is turned off.

Filed Jan 19, 2017 · Acceleration, Transmission · 27,500 miles · NJ

"takata recall"... I bought 2016 chrysler town & country touring couple of months back & it's have 27,500 miles on it. Since I start driving this car it's having an issue with shifting the gears. The RPM goes up to 4000 to 5000 RPM & then it's start shifting the gears also when I drive the car on highway and put car on cruise control the RPM stays near by 3000 to 4000rpm. When I press the accelerator it's never take quick pick it's always take long time for pick the speed and the engine or transmission make some heavy noise. I took the car at chrysler dealership & as per them there is no problem at all but seriously I'm not sure they checked my car properly or not. As per me the gear is not shifting smoothly & quickly as it's supposed to be.