2016 Chrysler Town and Country: key fob or push-button start problems

Filed Apr 16, 2023 · Electrical · IL

With no warning the driver side rear door became unusable. It is frozen in the lock position and cannot be unlocked by the key fob, remote button, or manually. This is a dangerous situation should there be an accident or some other incident where someone needs to exit the vehicle quickly. There have been numerous complaints about this exact situation with this particular year and model. Why has there not been a recall?

Filed Feb 28, 2023 · Electrical, Engine · KY

Engine completely shut off while in drive on the road, lost all power, brakes everything. managed to coast into to a parking lot, where the vehicle kept turning on and off. The key didn't seem to connect to the van. the van died as soon as i coasted it off the road. everything is electronic in the van. even taking inserting the key fob into the van did not work. Van has around 93000 miles on it. Had problems where the van would not start at all before then got it to start eventually. It was like the ignition was not reading the key. First time it happened driving on the road. newer vehicle battery and batteries in the key fob. Help. is there a recall on this van?

Filed Aug 22, 2022 · Body · OH

The passenger side sliding door will not open. The lock became stuck in the locked position and it will not unlock. It cannot be unlocked by hand, the unlock button inside the van, or with the key fob. This is dangerous because nobody can get out through that door in the case of an emergency.

Filed Apr 12, 2022 · Electrical · FL

On 4/12/2022, I attempted to open the drivers side sliding door on our 2106 Chrysler Town & Country. The door did not unlock when using the key fob or when using the unlock button on the drivers side door. I also tried manually unlocking the door but it would not unlock. Now the door is stuck in a locked state and will not open. I was unable to open the door to put my child into their car seat and therefore I would not be able to get them out of the car in an emergency. As this issue just started today (4/12/2022) I have not had a chance to get the vehicle looked at but have found many articles online that confirm that this is a re-occurring issue with this particular vehicle. There were no warning lights or any other indicators that this issue would occur. Vehicle and doors were working completely fine up until this morning (4/12/2022).

Filed Mar 22, 2022 · Body · MN

Both driver’s and passenger’s side sliding doors have failed automatic locking mechanisms. Sliding doors on both sides have locked and have been unable to open either manually or by using push-buttons in the vehicle or on the key fob. A technician told me this is caused by a failed actuator. I managed to get the doors open, but now they buzz when opening the doors and the locks don’t seem to work. Two safety concerns: 1) We won’t be able to get the doors open in an emergency. 2) The door lock or latch will fail when the vehicle is in use and someone will fall out.

Filed Aug 31, 2021 · Electrical · NY

My driver side passenger van door won’t open. It won’t open when pulled open. The keyfob can’t open it. The button in the van won’t open it.

Filed Aug 13, 2021 · Body · OH

The driver side sliding door is stuck in the locked position and will not unlock using the key fob, the door locks on the front doors, the manual door lock on the door itself, or by pulling on the handle to open the door. This door will not open at all and is a very dangerous safety hazard if we were to be involved in an accident or have a vehicle fire and the door cannot be opened. There is no warning notice or error given thru the vehicle's message center on the dash.

Filed Aug 1, 2021 · MI

Early 2021 the driver's side sliding door would not open from the outside or from the inside. At this time the passenger side sliding door was working. In May 2021 I took it to an independent service facility. They replaced the door latch assembly and checked the wiring. The door then opened and closed inconsistently. I took it back and this time It worked by using the key fob, the door button and the above dash button; but when opening it manually it did not slide on its own. Also at this time the passenger side door stayed in an unlocked position and could be opened when all doors were supposed to be locked. Sometimes the door alarm would go off when it was opened this way and sometimes it didn't. At this point I took it to the dealership (7-29-2021). I was told the prior service center used a Mopar part and they would put it under warranty and replace it but I would be charged for labor. The passenger side door latch assembly would also have to be replaced, bringing the total to over $1,900. Estimated date of completion is 8-3-2021. This is definitely a safety problem since the door could not be opened from the inside and passengers in the back would not be able to open it under an emergency situation.

Filed Feb 9, 2021 · Electrical · 28,000 miles · MO

The driver side rear sliding door is stuck and will not open. The door suddenly just stopped working and the lock is stuck in the middle position. The door can not be opened by the button on the door, key fob, or the button on the front visor. The van only has 30,000 miles on it.

Filed Sep 9, 2020 · Body · 60,000 miles · FL

Driver side sliding door mechanism would not work using key fob or inside automatic button mounted on inside. Manual lock also would not work. In the event of an emergency or accident we wouldn't have been able to extract our 2-year old grandson quickly as we would have had to get our 5-year old grandson out of his car seat first then crawl over his seat to get his brother out. In an emergency we may not have the time to extract our grandchildren. From research I've done it appears this problem has existed since 2003 & chrysler has done absolutely nothing to correct this design flaw putting people's lives at risk. I paid over $1,200 to replace the mechanism. In my opinion this is clear negligence by chrysler/ dodge. The only saving grace was the repair shop (pep boys) fixed the wrong door, when I complained to their corporate office they agreed to repair the driver's side door. Although, I still had to pay for labor of $457.00. The first time this happened at our home, had to get the oldest grandson out first, remove his seat then get the 2-year old out. Not easy for a 65 year old with bad knees. If my wife had been alone when this happened she wouldn't have been able to get them out. I hope your agency looks into this before a tragedy befalls someone unable to exit the vehicle due to an obvious that has been ignored for rears.

Filed Aug 11, 2020 · Electrical · 64,481 miles · IL

Passenger side sliding door makes buzzing noise when unlocking. Stationary or moving does not matter. Makes noise when pressing unlock on door panel, key fob, or when pulling on any door handle to open door that unlocks all doors.

Filed Jul 31, 2020 · Body · AR

Every time it automatically locks or key fob is used to unlock it- my rear passenger sliding door makes a loud buzzing. Also- that door doesn't lock, even when the lock button is pushed multiple times from the key fob.