2009 Chrysler Town and Country: key fob or push-button start problems

Filed Mar 8, 2021 · Wheels · 168,000 miles · MI

Tire pressure monitoring system (TPMS) spontaneously give false alarm with audible warning, flashing yellow tire pressure warning dash light, "check tpm system" display lights then message display shows the tire pressure in the four tires. Then the tire pressure display one at a time deletes display of two digit tire pressures and replaces each tire pressure display with "- -" in place of the actual pressure until all four tire pressures are displayed as "- -" and that false tire pressure display continues for many minutes while the electronic display shows presence of system warning. The loss of tire pressure on each tires can originate with any of the four tires and continues until all four are "- -" readings. The system continues the false warning for many minutes. The system can spontaneous reset the false warning to normal operation during the same travel. The system can continue the false warning after the ignition is turned off, the key fob removed from the ignition switch and the vehicle door opened. The false warning can arise spontaneously under any travel conditions whether stopped or in motion, on rough city streets or smooth expressway, whether traveling straight or turning. The false warning can happen frequently or intermittently weeks or months between events. My complaints started when the vehicle had much less than 100,000 miles. For five years or so the dealer who sold the vehicle to me has been unable to fix the problem even after consulting the chrysler tech support people despite my numerous complaints and providing video and still photo evidence of the event happening and giving the vehicle to the dealer to fix the problem. The vehicle is still under a no deductible chrysler bumper to bumper lifetime warranty for which I paid thousands of dollars. I have video and still photos documenting the events.

Filed Dec 26, 2018 · Driver assistance, Electrical · 84,200 miles · MI

My car stops while driving down the road without warning, easily restarts after shifting into neutral. However, RPM goes to zero, lose power steering. Did not have this issue prior to key fob recall. It has done this several times, usually when weather is colder like 30 degree. Have also notice blind spot aid system will periodically not function. Heated seat light occasionally do not function. The blind spot and heated seats are minor compared to car stopping dead. It did recently while going around a curve and was very scary. I've taken it to two different dealers and they state there are no engine codes showing. I told my husband if I die in a vehicle crash, especially if rear ended or while turning to sue chrysler. Do not have this problem in warm weather. I'm afraid to have anyone in my vehicle, especially my five grandkids. I stay off interstates because of this, and have spent more time looking behind me for possibly getting rear ended. There is no warning when this might happen. One dealership told me to bring it in when it happens, which I have no idea when it will happen. Its like playing russian roulette while getting behind the wheel. This can happen anytime, driving 55, 35, 25 MPH, while going straight, or twice while turning. I think it has to do with the electrical system, or perhaps the ignition system and key fob recall. My car has 84330 miles. It's happened three times in the last two months. Frequency seems to be getting greater.

Filed Aug 19, 2018 · Engine · 180,000 miles · OH

My 2009 chrysler town and country engine has started to turn off randomly. It is happening once or twice weekly. So far, it has happened at speeds 45 MPH and under. The engine shuts down as if in ignition mode. I can put it in neutral or park and restart without trouble. The 2014 recall was completed for the key fob and ignition switch. I only have one key and plastic cards on the fob. The mechanics can find no cause of the problem.

Filed Nov 25, 2015 · Airbags, Electrical · 74,795 miles · IL

Tl* the contact owns a 2009 chrysler town and country. The contact stated that the key fobik failed to lock and unlock the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 74,795. Vin tool confirms parts are not available.

Filed Oct 15, 2015 · Electrical, Transmission · 127,000 miles · MI

Tl* the contact owns a 2009 chrysler town and country. While driving at approximately 5 MPH, the contact was unable to shift the gear into park. In addition, the vehicle was unable to restart. The ignition switch fractured and was able to rotate intermittently with the key. All of the instrument panel lighting failed to illuminate. The failure occurred on multiple occasions. The vehicle was driven to the dealer for diagnostic testing. The technician stated that the key fob needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 127,000.

Filed Sep 10, 2015 · Electrical · 20,000 miles · PA

Tl* the contact owns a 2009 chrysler town and country. The contact stated that the key fobs failed to function. The contact mentioned that one the key fobs fractured. The dealer stated that the part was on back order. The VIN was also included in the federal safety agency campaign number: 14v373000 (electrical system) and was unable to determine when the part would become available for several months. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The approximate failure mileage was 20,000.

Filed Jun 22, 2015 · Electrical · OK

2009 chrysler town & country. Consumer writes in regards to replacement parts not available to complete recall notice #14v‑373. *smd the consumer stated experienced constant problems when removing the key fob over the last three months. The consumer had to re-start and turn the ignition or jiggle the shift mechanism with the shift button to remove the key.

Filed May 22, 2015 · Electrical · 101,000 miles · CA

The car will not start. It was towed to the dealer 2 times from 2014 to april 2015. Once they replaced the battery and cables. It was fine for 6 months. The second time they told me that I would need to spend $1800 to replace the win module & the 2 key fobs. I refused. I then went to the car & it started right away. I called chrysler customer service who told me that the recall part was not available. 4 weeks later the car will not start again. I have only the key fob-no ring with other keys etc. I have a van that does not work, is unreliable and now will not start at all. How am I supposed to get to work? By tow truck?

Filed Apr 20, 2015 · Airbags, Engine · 146,000 miles · VA

We have had repeated engine stall/power steering malfunctions with our 2009 chrysler town and country starting in december 2014. (a very similar incident which required $2,518 in repairs occurred in 2012). Starting in december 2014, the engine repeatedly shut-off during operation. Typically this occurs at speeds between 25-45mph. The engine shuts down, steering capability is lost and the airbags become no-functional. This results in very unsafe driving conditions as control of the vehicle is almost impossible. Multiple calls have been made to chrysler. They state the vehicle is currently under recall for this issue but a fix is not yet available. The part is being manufactured and must go through qc prior to us being called to schedule a repair. In the meantime, their only suggestion is to be sure no other items are on the key fob during operation and I informed them this was already the case. They will not offer replacement vehicle assistance and we have decided the vehicle is too unsafe to drive...we are a family of 5 and I refuse to put my family at risk by continuing to use this vehicle. As a result, we have had to purchase a new family vehicle while the chrysler sits idle. We continue to pay for taxes and insurance on the vehicle while taking on the unplanned expense of new car payment. Multiple attempts at contacting chrysler care have gone unanswered. Everytime I contact their organization, I remain on hold for 45 minutes or more. I would be happy to assist in any way possible to help get this complaint heard and an actionable response from chyrsler. I am outraged that an organization can be so irresponsible by ignoring safety issues in its products.

Filed Feb 23, 2015 · Airbags, Electrical · 90,000 miles · IL

During the past week, five different times while driving the vehicle has shut off, losing all power including power steering. The car needed to be put into neutral and restarted. This occurred even after removing all additional keys and keychains from the key fob. The incidents occurred at various speeds ranging from 25-60, including once on a highway/highway entrance ramp. Two dealers were contacted regarding recall and both stated that recall parts are on backorder with no expected date of arrival. An attempt to contact chrysler group recall assistance center directly was made, unfortunately after sitting on hold for over an hour, no contact was made.

Filed Feb 18, 2015 · Electrical · 104,280 miles · OH

I attempted to start the car - there was power to the windows, radio, door locks, etc. When they key was turned, a "clicking" sound could be heard, but the car wouldn't turn over. Aaa responded, checked the battery and determined it to be sufficient for a "cold start" but still could not get the van to start. The car was towed to chrysler and we were told to replace the battery. After replacing the battery, the dealership still couldn't get the vehicle to start. They "re-coded" the wireless ignition module, the car started. After starting, we experienced intermittent problems. The van randomly wouldn't start, but hours later would. One key would start the van, while the other wouldn't. After getting stranded with children, I took to carrying both key fobs with me. Several times, the key fob wouldn't release from the ignition even when the van was placed in park. We received a recall notice in july of 2014 for the wireless ignition node. I contacted the dealership and was told I'd be notified when the recall would be fixed. On january 30th of this year, the van stalled while I was driving. We couldn't restart it, nor could we depress the break, or the shift button to get the van into neutral to have it towed. We also couldn't get the key to release from the ignition. Aaa was again called, and the helpful operator was able to get the key out and release the shift to neutral. The dealership let me know that I needed to replace the defective wireless ignition module. After multiple calls to chrysler's recall information line, we were told the repair would be reimbursed, along with the cost of the rental car. $669.77 later, chrysler is now stating they won't reimburse me for the repair because "the part numbers don't match" and "no fix for the recall has been authorized nor has a time line for fixing the recall been released"

Filed Feb 2, 2015 · Electrical · 125,000 miles · OH

Tl* the contact owns a 2009 chrysler town and county. The contact stated that the key fob failed to start the engine and the second key fob would not open the doors. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The notice for the federal safety agency campaign number: 14v373000 (electrical system) was received in september of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be provided. The failure mileage was 125,000.