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November 30, 2016 Service bulletin

Res / rha / reb

Chrysler technical service bulletin 9003220 for 2009-2016 Chrysler Town and Country, 2016-2017 Chrysler Pacifica and 2009-2017 Chrysler 300 and others.

Bulletin number
9003220
Component
Electrical system: software
Summary
RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

Owners of these vehicles have filed 5,580 complaints in the electrical category.

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