My vehicle has an open safety recall related to defective headrests. The dealership never contacted me to perform the recall repair, and the headrests were never replaced. Mopar issued an extended warranty for this defect, but the dealership is now refusing coverage claiming it expired. The defect is now occurring, creating a safety risk, and the recall remedy was never completed through no fault of my own.
The worst 2014 Chrysler 200 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags68
- Engine39
- Seat belts34
- Electrical33
- Brakes19
- Seats14
- Transmission14
- Steering13
- Acceleration8
- Visibility8
- Body7
- Driver assistance7
- Fuel system7
- Lights6
- Wheels3
- Locks2
- Suspension2
Specific symptoms reported on the 2014 Chrysler 200
Stalling 18Check engine light 13Airbag light 11No deployment 9Loss of power 9Headlights 6Jerking 6
Recalls 1
Air bags
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
- Risk
- If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
- Remedy
- Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S61.
Recall number 16V668000 · Recall details
See all 1 recalls for the 2014 Chrysler 200
Defect investigations
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by the federal safety agency’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE19014
Technical service bulletins for the 2014 Chrysler 200 209
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Emissions Recall U67
- Verify Reman part number availability
- Actuator - a/c and heater
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Water Quality When Mixed With Engine Coolant
2014 Chrysler 200 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.4L 4‑cyl | FWD | 18-21 | 29-30 | 22-24 |
| 3.6L 6‑cyl | FWD | 19 | 28 | 22 |
What 2014 Chrysler 200 owners say
Most recent owner complaints, unedited.
The contact owns a 2014 Chrysler 200. The contact stated that while driving 50 MPH on the highway, the vehicle stalled, and the vehicle turned off independently. The contact was able to coast over to the right side of the road, and attempted to restart the vehicle, and the vehicle started as intended. No warning light was illuminated. The vehicle was taken to AAA where it was diagnosed and determined that the totally integrated power module (TIPM) needed to be replaced. The vehicle was repaired. The contact stated that the horn was connected to the module. The manufacturer was notified of the failure and offered no assistance. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The approximate failure mileage was 106,000.
the automobile will shut down when driving uncommanded, when it does this you lose power steering and braking and sometimes locks the steering wheel. the horn sounds uncommanded randomly. the windshield wipers will intermittently not work. have researched the problem and have found this issue is common, with this year and make of vehicle. i have contacted the manufacturer and they have been no help. they state they know there is an issue but they do not have parts to fix the issue. when it shuts down you do not get any lights or notice on the dashboard. this puts the driver and passengers at risk and other drivers. the manufacturer stated on the phone its basically my problem and since they do not have parts to repair it i'm on my own, on finding the part, most likely refurbished
The car would slow down out of no where there time when the car doesn’t go over 5 miles per hours and throws it self in park some times my door wouldn’t open with the bottons can’t open my truck
The contact owns a 2014 Chrysler 200. The contact stated while driving 45 MPH, the vehicle stalled on several occasions. The contact was able to pull over to the side of the road. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was taken back to the residence. The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving this vehicle the car would shut down while driving, no ability to brake, to steer. The car would start back up, but the same issues would happen, making it extremely dangerous to drive. This happened on several different occasions. One of my issues with this problem is that Chrysler had the same issue with the 2015 Chrysler 200 and the 2015 was recalled. If you look at sites other than Chrysler, customers had reported the same problem with the 2014 and it looks like Chrysler just swept it under the rug. The dealership is saying that the TIPM system needs to be replaced on my car, for a cost of $3000.00 for a know problem.
The contact owns a 2014 Chrysler 200. The contact stated while driving at various speeds, the vehicle shut off inadvertently. The contact stated that the vehicle shuddered before shutting off independently on several occasions. The contact was able to pull to the side of the road. The contact stated that he turned off the vehicle, and opened and closed the front driver's side door to ensure that the electronic system was turned off. The contact stated that he was able to restart the vehicle within 15 minutes. The contact stated that on several occasions, the vehicle struggled to restart and would shut off again. The vehicle was taken to AutoZone however, the failure could not be duplicated. The vehicle was then taken to an independent mechanic, where an unknown sensor was replaced; however, the failure persisted. Additionally, the contact stated that the horn would engage independently. The contact stated that the failure had been recurring more often. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
The contact owns 2014 Chrysler 200. The contact stated while driving 45 MPH, the vehicle was shuddering and chugging. The check engine warning light was illuminated. The contact stated that the failure persisted, and the vehicle became undrivable. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the catalytic converter needed to be replaced. The mechanic related the failure to an unknown recall. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was restricted. The failure mileage was approximately 192,000.
The steering wheel has become harder to steer i.e., some resistance can be felt during steering. Also, at a certain angle it makes a hissing sound as if gas is being leaked from a pipe.
Both the driver and passaged (front seat) head rests have deployed. When looking inside them (parts are exposed since they have pooped and stayed open in a projected position) broken pieces are visible. Therefore, the headrests cannot be popped back into their proper position. This is extremely dangerous because the headrests could have deployed while we were driving. Also, the headrests no longer serve their purpose of providing safety to people riding in the front seat. There was no car accident or hit from the back. The headrests deployed (popped open like an air bag and cannot be closed) on their own. Many Chrysler 200 owners have complained about this safety issue. Chrysler should do something to help us consumers. I’m disappointed.
Compare the 2014 Chrysler 200
Other model years
Questions about the 2014 Chrysler 200
Is the 2014 Chrysler 200 reliable?
Owners have filed 192 complaints about the 2014 Chrysler 200, fewer than a typical 200 model year.
What is the 2014 Chrysler 200 year score?
The 2014 Chrysler 200 scores 80 out of 100 (good). The score compares it with the other model years of the Chrysler 200: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2014 Chrysler 200?
Airbags, with 68 complaints, typically around 53,000 miles. Next is engine (39).
How many recalls does the 2014 Chrysler 200 have?
1 recall, covering air bags.
Was there a recall on the 2014 Chrysler 200 airbags?
Yes, 1 recall: 16V668000. Check your VIN to see if your car still needs the free repair.
What year does the Chrysler 200 have bad airbags?
The Chrysler 200 model years with the most airbags complaints are 2015 (327 complaints), 2013 (171 complaints) and 2012 (136 complaints).
What gas mileage does the 2014 Chrysler 200 get?
Official estimates for the 2014 Chrysler 200 range from 22 to 24 mpg combined. The most efficient version (2.4L 4-cyl, FWD) gets 18-21 city and 29-30 highway.
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