2014 Chrysler 200 seats problems

14 complaints (7% of all complaints for this car). Typical mileage when it fails: 80,000.

owner complaints: 14
of this car's complaints: 7%
typical mileage: 80,000
crashes: 0
recalls: 0

Which part fails

Front assembly: head restraint
3

At what mileage

Complaints by mileage at the time of the problem.

0k-25k

25k-50k

50k-75k

75k-100k

100k-125k

125k-150k

150k-175k

175k-200k

200k+

Chrysler 200 seats problems in other years

Related recalls

No recalls on record for this model year.

Related investigations

Active Head Rest Inadvertent DeploymentOpened September 9, 2019, closed February 25, 2026

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by the federal safety agency’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to

PE19014

What 2014 Chrysler 200 owners say

Most recent owner complaints, unedited.

Filed May 13, 2023 · Airbags, Seats · FL

A couple of years ago my passenger head restraint deployed while parked and would not reset. I was charged $652.00 to re place. Chrysler later reimbursed me for this expense and extended my warranty for this for one year. Two days ago the driver side activated while the car was parked. That means the warrant extension had passed. Did some research and this is a common problem caused by the weakening of the plastic that is under pressure of the retaining springs. This problem not only affects the Chrysler 200, but 300s and several keep and Dodge vehicles manufactured between 2010 and 2015. It is just by the grace of God no one has been injured. Mileage was 78000 the first time and 106500 the second time

Filed Mar 20, 2023 · Airbags, Seats · WI

Traction control and power train light on dashboard, are blinking and the car itself will not accerlerate. This is the 2nd time in 3 months it has happened.

Filed Jul 21, 2022 · Seats · TX

Passengers headrest exploded spontaneously. I noticed this morning leaving my house heading to work as I was driving down my street a rattling noise and looked over to see the head rest had ejected! Thankfully I didn't have any passenger's in my car! I have no warning lamps other than low tire notification that refuses to go away after taking my car several times to make sure the tires are properly inflated and a check engine light that ofcourse came on today. I'm home and searched how to fix it and came across an article stating that I need to report this. I don't have any files. Just a pic of the headrest, current milage and notification lights. We purchased this car a couple short months ago (5/02/2022)

Filed May 7, 2022 · Airbags, Seats · SC

Vehicle was at detail shop - parked. Employee moved seat to access back and drivers side head rest deployed. There was no collision. Unable to reset, as part is broken. Appears to be a major safety concern which could lead to an accident. I will be attempting to address this issue quickly as it represents a major safety problem. It is available for inspection for now. Had this happened while driving I believe an accident would have resulted. I will be contacting the dealer and an independent shop on Monday. At this time it has not been inspected by anyone official. No warning signs were noted.

Filed Sep 14, 2021 · Seats · 83,000 miles · IL

The contact owns a 2014 Chrysler 200. The contact stated that while driving at an undisclosed speed, he noticed that the front passenger’s side headrest had deployed without incident. The dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 83,000. The VIN was not available.

Filed Sep 16, 2020 · Seats · 80,000 miles · MA

Active head restraints (ahrs) on driver's seat deployed spontaneously. Some broken plastic parts fell out. Luckily I was not in the car and noticed only when neck got uncomfortable while sitting.

Filed Sep 8, 2020 · Seats · 126,000 miles · FL

2014 chrysler 200 126k miles sept. 8, 2020 slowing down for a red light. Approximately 25 MPH. Heard a loud noise like a tire blowing out. Yet didn't feel anything. Immediately pulled over to inspect my vehicle outside and found nothing amiss. Entered vehicle on drivers side and looked over and saw passenger side headrest had deployed. This is not the first time. Rewind to november 2019 same car at 120k miles. Sitting in driveway. Vehicle parked and engine off. Key not even in the ignition. Sitting in the driver's seat. Heard a loud noise and my head was thrown forward in a very fast motion. Looked up to see if I had been rearended somehow and not another vehicle in sight. Got out of the car had a look and foind nothing out of the ordinary. Walked back to the car and noticed the driver's side seats headrest had exploded thus causing the loud noise and my head to fly forward. I have seen other past make and models for chrysler/dodge/jeep have recalls all the way up to about 2013. How is this still an issue that has not been recalled yet , again? This is seriously concerning. What if I had been driving when the drivers side headrest deployed? What if I had one of my teenagers in the passenger seat or a passenger for that matter.

Filed Feb 10, 2020 · Seats · 129,000 miles · NC · 1 injury

Tl* the contact owns a 2014 chrysler 200. The contact stated while driving approximately 43 MPH, the drive side headrest deployed without warning. The contact was hit in the back of the head however, no medical attention was required at this time. The contact stated that he was able to stop on the side of the roadway and called 911 whom advised him to call his auto insurance company and a dealer. The contact stated he called his insurance company and an unknown kia dealer in lumberton, nc whom offered no assistance. The failure had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.

Filed Aug 20, 2019 · Airbags, Seats · 105,027 miles · FL

Tl* the contact owns a 2014 chrysler 200. While stopped at a red light, the driver's side head rest inadvertently deployed. There were no warning indicators illuminated. The contact sustained a minor headache that did not require medical attention. Galeana chrysler dodge jeep ram fiat (14375 s tamiami trail, fort myers, fl 33912) was contacted and the vehicle was awaiting diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was 105,027.

Filed Jul 6, 2018 · Airbags, Seats · 65,000 miles · IL

Takata recall. The airbag light keeps coming on and off on the dash, sometimes when I go to break. I have had it tested to make sure what it is. I was told by stark's it is a sensor in my headrest that is part of the airbag system, if it is on and I have a wreck they will not deploy. Started in may and is still going on.

Questions about the 2014 Chrysler 200 seats

Does the 2014 Chrysler 200 have seats problems?

Owners have filed 14 complaints about the seats of the 2014 Chrysler 200, 7% of all its complaints.

At what mileage do 2014 Chrysler 200 seats problems start?

The typical (median) mileage in owner complaints is 80,000 miles.

Was there a recall on the 2014 Chrysler 200 seats?

There is no recall for this problem on this model year.

What year does the Chrysler 200 have bad seats?

The Chrysler 200 model years with the most seats complaints are 2013 (82 complaints), 2012 (18 complaints) and 2015 (16 complaints).