2011 Chrysler Town and Country: key fob or push-button start problems

Filed Dec 9, 2021 · Electrical, Engine · PA

2011 Chrysler town and country, starts then shuts off after two seconds. Check engine light came on last night. Remote start disabled. Vehicle will not start via push button, must use key fob in place of pushbutton. Again remote start will not work. Vehicle starts and shuts off right away. From research done, cause being TIPM OR FUEL RELAY.

Filed Nov 23, 2021 · Electrical · 157,000 miles · AL

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle would intermittently fail to start up after multiple attempts. The contact would then take the key out of the ignition and press the auto start button on the key fob for the vehicle to start without incident. Upon investigation, the contact's son related that failure to a defective TIPM (Totally Integrated Power Module) which needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 157,000.

Filed Nov 15, 2019 · Brakes, Electrical · 225,500 miles · MI

On november 14, 2019 I was traveling with my 18 year old son to detroit metro airport. We were entering the entrance ramp of I-94 & us 23. We were traveling at 65mph. As I was merging onto i94 traffic, my 2011 town & country lost all power. The car completely shut down. I was unable to steer the car, brake the car. I was fortunately not involved in an accident. I am noting that the only key(fob) on the key ring was the key fob it self. Prior to this incident (past 8 years we've owned this vehicle) we have never encountered such an incident. The van did require a tow and we are currently waiting on the problem that caused this incident from the chrysler dealership in saline, mi (lafontaine chrysler dodge jeep ram saline) phone # 1‑866‑593‑6805. The reason I'm filing this complaint is due to noticing several thousand similar incidents from various chat forums. The key fob seems to be a point of interest as to why the vehicle all of a sudden loses power and shuts down in the act of driving. Please do not hesitate to call or email me for further information or questions regarding this complaint. Phone: ([xxx], email. [xxx]). Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Aug 16, 2019 · Electrical, Engine · 20,000 miles · AL

The vehicle will not start sometimes (the starter cranks but won't start) but then starts a few minutes later and you have no clue why, and sometimes the lights come on while parked at the house and then turn off. Other times the vehicle cranks up but will not start and after releasing the button it keeps cranking up for about 20 seconds? Sounds like some problem with the firmware for the totally integrated power module (tipm) which is the gateway or distribution box for nearly the entire electrical system in late-model chrysler products. Because of the intermittent nature (I have been experiencing this over more than 6 months and it will not repeat at my mechanics location) it is very hard to diagnose totally. The engine seems to be starting to run a little rougher than it used to also. I have over 125,000 miles with the vehicle and it has always worked great until this intermittent problem started. I also wake up my neighbors at different times of the night when the horn starts going off at random times. This one problem has been occurring since the car had about 20,000 miles and I attributed it to the key fob but I am not so sure. I have talked to chrysler who keeps telling me that there is no recall so if I go in I have to pay to get it fixed while I think it is an engineering design problem that should be fixed at no cost. The date below reflects the latest instance but it has happened a lot during the past few years.

Filed Mar 11, 2019 · Electrical · 193,000 miles · OH

Vehicle would completely lose power, shutting off engine. This could happen while stopped or moving at any speed, even highways. Took to mechanic where he found a faulty win module. Diagnostic found dtc for low voltage to TCM. Moving key fob would cause vehicle to lose power and shut down, but so could normal road vibration. Removed and replaced win module and problem went away.

Filed Feb 19, 2019 · Electrical · 140,000 miles · MI

I drove to the grocery storeand placed the vehicle in park, turned off the ignition, locked the doors and shut them. I went shopping and came back out. The key fob would no longer unlock the doors. I used the manual key to gain access to the vehicle. I loaded my groceries. Enter the vehicle and inserted the key five into the ignition. The key fob was difficult to get into the ignition. Once the key fob was inserted into the ignition successfully, it would not turn. I am ensured that the vehicle was still in park. After numerous attempts to turn the key fob, I accessed the gear override panel and inserted a screwdriver, I move the gearshift into neutral, and then back into park. Then attempted to turn the ignition again. Still no power, and the key fob still will not come out of the ignition. Attempted to jumpstart a vehicle assuming that maybe the battery was dead. Still no change. Now I still cannot remove the key fob from the ignition nor is there any engagement from the ignition. Several vehicles of this make and model of previous years have had the same issue.

Filed Jan 4, 2019 · Driver assistance, Fuel system · 105,000 miles · OH

Tipm failure, dealership wants to charge me over $1000.00 to repair. Van started acting up in the electrical department . Windows rolling down, key fob not working, cruise control going out, wipers acting up, heated seats not working, AC and heat weakening, intermittent issue to start the van, then stopped running all together, now won't even turn over. Then I took it to dealership after having battery and alternator tested (all good) and had to bring it home cause they wouldn't take a payment plan. I looked on youtube for possible issues and fixes and checked my wiring to my tipm and found one harness tampered with. Tape cut and wires cut as well didn't look lik that when I took it in. I'm upset because I can't afford to replace something this expensive and common known issue. Why is there no recall on this model but other models running this same tipm? This is a cheap way for chrysler to get more money out of us. Make this a recall, I can only imagine what could've happened if it would've stalled with my 3 kids in the car on a highway!!! Get us a recall on this issue!!!!!

Filed Jul 27, 2017 · Electrical, Engine · 66,150 miles · FL

Intermittent isues with not starting when the key is turned or the remote start is pressed on the key fob. There is a click that cam be herd but engine does not turn over,after several attempts it will eventually start. Not sure it is a safety issue but more of an innocence and inconvenience. With all I have read about this issue it would seem that chrysler corp. Would have a fix for it by now. The van was usually parked in my driveway, sometimes over night other times after driving it to the store and back, then trying to go someplace else like a dr.apt. Sometimes it sat only a few minuets other times after an hour or so. It has a new battery and is in good condition with no corrosion on either post.

Filed Feb 13, 2017 · 105,000 miles · FL · 1 injury

I used the button on my key fob to open the power lift gate. Once the door was open enough I started to place two items n the rear of the minivan. Rather than stopping at the top when open, the door stuttered a moment at the fully open position and then slammed forcibly shut on my head. The blow nearly knocked me out. I was not able to manually open the door. Each attempt to open the door with the key fob had the same type of result. The door would reach the top, stutter and then forcibly slam shut. I am glad it was me and not my wife or daughter. I did not seek medical attention, but did experience dizziness for several hours afterwards.

Filed Nov 4, 2016 · Electrical, Fuel system · 107,821 miles · MD

We bought our certified used van in may of 2012. In june of 2012 the alternator had to be replaced, as the battery light came on while driving on the highway. Within the first year of ownership it started having weird quirks: the rear heating system would come on while driving with the temperature controls off, the previously closed windows would be rolled down, and sliding door would be open upon returning to the locked van. In november of 2015 the key fob had become so sensitive to the touch that just a slight bump would make the lock indicator honk sound. We took it into a chrysler dealership in december of 2015 and a new key fob and software update stopped the honking, the sliding doors opening and the windows rolling down. The heating system continued to turn on by itself. In july 2016 the van started being hard to start. We had it towed to a garage in michigan, where we were visiting, and we were told the code was a security issue between the fob and the starter. We drove it to a dealer in michigan who could not duplicate the problem. Difficulty starting the van started again in october 2016, especially after a cold night. On october 31, 2016, while the van was off in the driveway I heard a noise like a vacuum coming from under the van. When I went to unlock and start the van it was dead. After having the battery replaced, the mechanic friend who replaced it heard the noise and said it sounded like the fuel pump running (while the car was off). The garage we took it to found that we had a faulty totally integrated power module (tipm). Some research has show us that this is a common problem for jeep/dodge/chrysler vehicles that causes airbags to not work because the fuel pump runs constantly. The heating system turning on is also a symptom of this. Why if some jeep/dodge/chrysler vehicles have a recall for this part are they not for all models?

Filed Jul 24, 2016 · Electrical · 53,000 miles · PA

Sitting still car will not start,however when you remove key fob from dash and put back ini it may start,had to garage they replaced battery and starter still doing it chrysler said they don't know whats wrong had to garage 4 times no codes just had it towed to chrysler got back still wont start some times only 53000 miles

Filed Dec 19, 2015 · Electrical · 70,467 miles · MD

Tipm - my check engine light goes on/of. Intermittently. On for 4 days off for 3 weeks. When on, my vehicle hesitates on highway/back roads at speeds 35-55 MPH. Light goes off on its own and stays off. Other related issues - driver side seat heater has not worked in 2 yrs, despite changing the fuse. Driver side outside door lock button does not work intermittently, unless I open and close the door then try again. Remote start does not work on occasion, despite changing batteries in the key fob. I had to replace the car battery at 65,000 miles. I am most concerned about the hesitation at normal driving speeds. I am certain that this is related to the a faulty tipm which will eventually damage other parts and component. Chrysler needs to recall this part on all makes and models effected, not just the two SUV's listed in the investigation hich they sell least of. This is a faulty part from the manufacturer and they should respond with concern for their customers' safety.