I came to a complete stop, shifted the vehicle in park, the vehicle's back up camera came on and it had the r illuminated, indicating it was in reverse. I tried to slowly step on the gas but it would not move. I tried to shift to another gear and it would not shift, I shut the van off, waited a few minutes and restarted it. I then was able to slowly shift to drive and slowly back to park and shut vehicle off. It has a hard time shifting in lower gears as well while driving, when you do put the vehicle into reverse it feels like it drops very hard into that gear. No codes stored.
2011 Chrysler Town and Country: backup camera failure
17 of the 773 complaints about the 2011 Chrysler Town and Country describe backup camera failure.
- owner complaints
- 17
- of this car's complaints
- 2%
- typical repair cost reported
- $1,500
- typical mileage
- 49,169
- recalls
- 1
Is there a fix? There is 1 recall and 40 service bulletins for this area of the car. See below
Backup camera failure by model year
- 20161
- 20153
- 20144
- 20131
- 20129
- 201117
- 20102
- 20091
- 20082
What owners say
All dash alerts flashed (at times independently or together, wipers came on, speed gauge indicators moved wildly). There was no correlation to timing, speed, etc. As to the events. Approximately 5 months earlier the backup camera stopped working. I was told by a dealership that the radio needed to be replaced. Had the radio replaced. Had the tipm replaced, still having the same problem, nothing has changed. Presently, at the dealership where I have been told they will have many hours involved in diagnosing the problem? Have read the 165 complaints which are the same as what I am experiencing. Still leaning toward the tipm replacement is also defective.
First issue is the back up camera and blind spot sensors quit working. Very costly price to have fixed so chose not to fix. Now it doesn't want to start. Did some research and it looks like chrysler had some recalls for the tipm on different makes from 2011, but not on this particular vehicle. How do they know for sure that they all shouldn't have been recalled. Also side passenger door buzzes when you lock or unlock the vehicle. Will never buy another chrysler again. Very disappointed in all the issues we have had with this vehicle.
Our town and countrys blind spot detection system has stopped working and has taken the back up camera system down with it. At about 36120 miles the side mirror indicators came on and stayed on. A few miles after that the bsd system stopped working entirely. It has also blown the fuse on the rear camera. After researching this it appears to be a large problem with this vehicle and the dealership wants over $2000 to fix a safety system that is poorly designed and corrodes.
Blind spot indicators began to malfunction with indicators in mirrors remaining on, and driver information system stating the blind spot indicator system failed. Also lost rear back-up camera shortly thereafter. Vehicle just has 41000 miles on it. It is a distraction as the unit constantly chimes of the blind spot monitoring being unavailable
Tl* the contact owns a 2011 town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system). The contact stated that the vent window switch was repaired; however, the blind spot sensors and the back up camera connected on the same wiring harness failed. The approximate failure mileage was 71,019. The VIN was not available.
Blind spot indicators began to malfunction with indicators in mirrors remaining on, and driver information system stating the blind spot indicator system failed. Also lost rear back-up camera shortly thereafter. Purchased this van as a replacement to my 2005 t&c with 280,000 miles.
Took car back in for recall back vent windows then the side blind spot started acting up said it had nothing to do with the recall then when they finally put the recall piece on the blind spot lights stayed on all the time, took it back cost me $80 for them to analyze the problem connectors are corroded $2400 to fix so they were disconnected 2 wks later the reverse camera doesn't work what next, did find out that chrysler knew this was a problem now they put some kind of protector on the connections to help from salt corrosion chrysler will not help at all told electrical system warranty is out dated...updated 07/30/15 *bf updated 9/24/15
Blind spot detection system failure. The system had failed 8 months ago and needed a corroded blind spot sensor ($1200) replaced. The system failed again after 5 months. I just turned it off to avoid the constant warning chimes. Last week while driving smoke appeared in the rear of the vehicle. I stopped and opened the tailgate to clear the smoke. The info center warned that the rear parking assist system had failed, and the rear back up camera also no longer worked. The dealer says both blind spot sensors and the rear wire harness need to be replaced. This is a very expensive repair for a 4 year old vehicle.
The backup camera was not displaying on the monitor. The fuse was burnt out. When the fuse was replaced smoke poured out of the right rear taillight. Dealer service said the short is being caused by corroded blind spot detector module. The blind spot detector modules had not functioned for several months.
Blind spot detection sensors failed due to exposure to snow and salt. Dealer stated they have replaced many of these (part number 6181175) and advised to call chrysler to report the problem. Chrysler acknowledged they have replaced many of these sensors but said they were not going to stand behind mine. At approximately $900 per sensor I feel they should last longer than 3 years, just after my warranty ran out. The faulty sensors were also causing my back-up camera to fail due to blowing a fuse. I finally had the dealer just disable the sensors so my back-up camera would work but the blind spot detection system was no longer enabled.
Tl* the contact owns a 2011 chrysler town and country. The contact stated that the exterior lighting on the side view mirrors and the beeping noises were very distracting when the vehicle was shifted into drive. The service rear camera warning indicators were constantly illuminated and the rear view mirror was not working properly. The dealer stated that the blind spot sensor needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 48,000. Updated 11/12/14
Service bulletins that may apply
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- Speed Control Operates Intermittently
- Failure Code Change
- Res / rha / reb
- Return: Wiring Assy
- Inspect and Return: Solenoid Module
Related recalls
Electrical system
- What is wrong
- Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
- Risk
- An overheated switch may result in a vehicle fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P25.
Recall number 14V234000 · Recall details
Questions about the 2011 Chrysler Town and Country backup camera
Is backup camera failure a common problem on the 2011 Chrysler Town and Country?
17 of 773 owner complaints about the 2011 Chrysler Town and Country (2%) mention backup camera failure. The model year with the most reports is 2011.
How much does it cost to fix backup camera failure on the 2011 Chrysler Town and Country?
Owners who mentioned a price put the repair at about $1,500 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2011 Chrysler Town and Country?
There is 1 recall and 40 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Chrysler Town and Country
Won't start 106Fuel pump 101Stalling 99Check engine light 27Loss of power 24Key fob 21Fire or smoke 18Wipers 16Door locks 14Airbag light 13Power steering loss 13Warning lights 13Engine failure 12Headlights 10Shudder 10ABS 9Battery drain 9Overheating 9Grinding brakes 7Premature wear 7Adaptive cruise 6No deployment 6Harsh shifting 6Hesitation 6Misfire 6Won't shift 6
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