2011 Chrysler Town and Country: sudden loss of power

Filed Nov 3, 2021 · Airbags, Electrical · MA

Vehicle would lose power. First problem was while at the gas station with my children (age 4 and 1) and with the key in the cup holder, the doors locked on their own. I had to call my husband to bring spare key. The next issue was the vehicle battery drained and had to get jumped. The last issue was the vehicle would not turn on. All of the lights turned on but would not crank over.Took it to my local dealership and was advised that the TIPM failed.

Filed Jan 8, 2021 · Electrical · 13,000 miles · IA

Lost power while driving on highway. Towed home. Tried to start and wouldn't turn over. Could only start in nutural drove to dealership coukdnt turn off or wouldnt start. Diagnosed as the tip went out.

Filed Nov 18, 2020 · Electrical · 140,000 miles · MI

Tl* the contact owns a 2011 chrysler town and country. The contact stated while driving 30 MPH, the vehicle loss power steering assist and became difficult to steer. There was no warning light illuminated. The vehicle was taken to newberry motors, inc. (1227 newberry ave, newberry, mi 49868, (906) 293-5104) to be diagnosed. The contact was informed that the totally integrated power module (tipm) failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the federal safety agency for assistance with filing a complaint. The failure mileage was approximately 140,000.

Filed Oct 27, 2020 · Electrical · 120,000 miles · IN

My wife was driving our vehicle down a county road at about 40 miles per hour when suddenly what seemed like all of the indicator and warning lights lit up on the dashboard. She pulled off into a neighborhood to try and turn around to drive the vehicle back home. As she came around the circle drive of the neighborhood and approached the stop sign before the county road, the vehicle completed died. The key would not come out of the ignition it was so dead. We had the vehicle towed to a dealership's service department. The problem was diagnosed as a bad totally integrated power module (tipm). The unsafe condition was that the vehicle could have completely died and lost all power, including power steering, power brakes, etc., while driving on a county road at 40 miles per hour in traffic, if my wife would not have immediately pulled off the main road into the neighborhood. While waiting for the vehicle to be towed, I had to wave on traffic exiting the neighborhood and it created an unsafe situation for traffic coming in to the neighborhood at the same time.

Filed Sep 30, 2020 · Electrical · 124,000 miles · SC

Vehicle will shut off with no warning. Engine is off. All power is lost. This is very difficult when driving due to loss of power steering, power brakes, engine power etc. The car will restart with no issues shown on the fault codes. Obd has no record of a problem. Very intermittent, very dangerous. Seems the same as the recall that covered up to the previous year. Many people claim the same issue.

Filed Nov 15, 2019 · Brakes, Electrical · 225,500 miles · MI

On november 14, 2019 I was traveling with my 18 year old son to detroit metro airport. We were entering the entrance ramp of I-94 & us 23. We were traveling at 65mph. As I was merging onto i94 traffic, my 2011 town & country lost all power. The car completely shut down. I was unable to steer the car, brake the car. I was fortunately not involved in an accident. I am noting that the only key(fob) on the key ring was the key fob it self. Prior to this incident (past 8 years we've owned this vehicle) we have never encountered such an incident. The van did require a tow and we are currently waiting on the problem that caused this incident from the chrysler dealership in saline, mi (lafontaine chrysler dodge jeep ram saline) phone # 1‑866‑593‑6805. The reason I'm filing this complaint is due to noticing several thousand similar incidents from various chat forums. The key fob seems to be a point of interest as to why the vehicle all of a sudden loses power and shuts down in the act of driving. Please do not hesitate to call or email me for further information or questions regarding this complaint. Phone: ([xxx], email. [xxx]). Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Nov 11, 2019 · Electrical · 84,800 miles · PA

While driving our 2011 chrysler town & country ltd. On a city street, the vehicle lost all power which almost caused us to have a severe accident as there was traffic ron front of and behind us.. Because of this, we lost power steering and power brakes. My husband and I were driving with 3 of our younger children in the van. Thank god my husband was able to manually turn the steering wheel to get us off of the main street into a driveway. He also had to severely stomp on the brakes to get the van to stop. This problem was caused by the tipm. The circuit for the fuel pump is faulty within the circuit board. This seems to be a recurring issue with chrysler vans, not just the durango & jeeps. This needs to be recalled as soon as possible before someone gets killed. We were on the highway just the day before and this would've been deadly had it happened driving at 65/70 MPH.

Filed Mar 11, 2019 · Electrical · 193,000 miles · OH

Vehicle would completely lose power, shutting off engine. This could happen while stopped or moving at any speed, even highways. Took to mechanic where he found a faulty win module. Diagnostic found dtc for low voltage to TCM. Moving key fob would cause vehicle to lose power and shut down, but so could normal road vibration. Removed and replaced win module and problem went away.

Filed Jan 28, 2019 · Electrical, Engine · IN

As we drive the van will shut off. We experience loss of power steering, brakes, and all other functions. It will happen on the highway and city streets. Both low and high speeds. It has put me and my family at great danger! It has happened multiple times. Regardless of fuel levels, or outside temperature. We have had it in our local dealership many times, with no resolution.

Filed Mar 21, 2018 · Electrical, Engine · 103,367 miles · ME

I have had electrical issues since the beginning of buying our vehicle brand new. Most recently the engine stalled while driving 25mph, engine light came on and flashed before the engine stalled causing power steering to fail. I took it to the dealership and was told they could not find an issue. The following week, on 3/16/18 they did an oil change and air filter change, again did not find any issues. On 3/19/18, as I was driving my 3 kids to school, the battery light came on and I lost power steering. I almost crashed with the kids in the car due to this issue. I ended up driving it back to the dealership and was told the power belt was completely off and the alternator was not attached to the engine as it should be. The brackets that hold the alternator on, was gone. This was the 3rd time this month I have brought this vehicle in, was told multiple times there was no issue. Now we could possibly have to replace the engine block.

Filed Mar 9, 2018 · Fuel system · 117,138 miles · FL

My 2011 chrysler town & country quit while driving on hensil rd port orange, fl. Lost power steering and power brakes. Was able to pull to side of road. Found problem is fuel pump relay in the tipm is insufficient to carry the load. A recall was issued for 2011 durango and jeep grand cherokee, but not 2011 dodge caravan or chrysler t&c for the same problem.

Filed Sep 7, 2017 · Electrical · IL

Tl* the contact owns a 2011 chrysler town and country. While driving approximately 30 MPH, there was a sudden loss of power and the vehicle stalled. The vehicle was inspected by a mechanic who indicated that this was a known issue by the manufacturer. The dealer (kruse chrysler in girard, il) stated that the tipm needed to be replaced. The vehicle was not included in the federal safety agency action number: dp14004 (electrical system). The VIN was not available. The manufacturer was notified of the failure and provided no solution to the contact other than replacing the part. The VIN and failure mileage were unknown.