2011 Chrysler Town and Country: battery drain or dead battery

Filed Nov 3, 2021 · Airbags, Electrical · MA

Vehicle would lose power. First problem was while at the gas station with my children (age 4 and 1) and with the key in the cup holder, the doors locked on their own. I had to call my husband to bring spare key. The next issue was the vehicle battery drained and had to get jumped. The last issue was the vehicle would not turn on. All of the lights turned on but would not crank over.Took it to my local dealership and was advised that the TIPM failed.

Filed Dec 15, 2020 · Fuel system · 217,000 miles · WI

Vehicle is experiencing intermittent dead batteries and no start issues. Had vehicle shut down while driving as well to fuel pump shutting down. After diagnostic found the fuel pump was staying on after key was removed killing the battery. This is an issue with a bad tipm module that had been under a recall on the previous years town and country. Called the dealer today ans was told on there were no open recalls on my specific VIN.

Filed Nov 9, 2020 · Fuel system · 13,500 miles · NY

Fuel pump relay is stuck resulting in continuous pump running causing dead battery overnight and vehicle not starting.

Filed Aug 20, 2020 · Fuel system · 70,000 miles · NJ

The vehicles battery died due to a faulty tipm. After a jump start it will run but once the vehicle is off and sitting for less than an hour the vehlice will turn over, die, then will crank and not turn over for a while. This is the first time this is happening with this vehicle it has a little let than 70,000 miles.

Filed Feb 17, 2019 · Electrical · 107,000 miles · IN

My wife and I have been having the same issue for months. We would go to start the vehicle, some days it would start some days it would just crank but wouldn't turn over. Eventually my battery died. Replaced the battery, and noticed that after the car was shut off and the key was out of the ignition, the fuel pump would continue to run. As a mechanic this had me intrigued. Pulled the fuel pump fuse and the pump shut off, when I put the fuse back in the pump did not re engage. Took the vehicle to the dealer they could not replicate the fuel pump running. We continue still to have the issue with the car not starting or the fuel pump draining the battery. After further investigation and research. I am now seeing that it is a tipm issue. This same module has been recalled from dodge and jeep, I really don't understand why it has not been recalled for the chrysler. I do know that I have two small children and a tiny wife, so if it fails during operation, it could cause serious injury to my family. I will be paying the $1,000 to get it fixed, but will be expecting a refund check from chrysler when this thing kills someone.

Filed Dec 30, 2016 · Electrical, Fuel system · 60,000 miles · AZ

A few months back, my battery died (it was fairly new). After replacing the battery with a new one, I noticed there was a constant sound coming from the back of the car even when the car was turned off - turned out to be the fuel pump continually pumping. After disconnecting and reconnecting the battery a few times, the constantly running fuel pump issue went away. Fast forward a few months and my car starts having trouble starting. It randomly won't turn over - sometimes taking 10-20 tries before it starts. Eventually it won't turn over at all. After looking online and finding a [xxx] of other people with the same issue, I discovered the tipm "faulty fuel pump relay" issue with the chrysler vehicles - including mine. I rigged a cable to temporarily bypass the fuel pump relay, and now it starts every time just fine. For the long term solution I will now need to pay to have the tipm module replaced. This is the last chrysler brand car I will buy - it's one thing to have a problem with your vehicle you build (all car companies have issues), it's another thing to know that there is an issue and give a big [xxx] you to your consumers by refusing to address the known issue. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 23, 2016 · Electrical, Engine · 88,000 miles · TX

I believe my issues started when my battery was dead after being shut off upon my arrival to work, within 3 1/2 hours. Battery was charged and started and made it home. 3 days later, without any notification of an issue through the onboard computer notification system, vehicle would not start. Tries to turn over, and did start after a lot of different efforts about 7-8 times(by fully depressing gas pedal when it would turn over to start and maintain rpms 3-4000 for a minimum of 5-10 seconds) and now will not start at all. After last attempts to start, and vehicle not running, you can still hear the fuel pump operating and smell of gasoline. Battery drain was noticed with 24 hours, and dead with in 2 days. When vehicle had started and able to drive a short distance, it would shut off while driving, or shut off upon stopping for a sign or red light. This is dangerous situation, as I am trying to take my 4 year old daughter and teen age son to school when this happened. I have been without a vehicle for over a month now, as this started 8/18/2016. Have lost work time and put my job in jeopardy, as I am in sales and need my transportation. I do not have the time to be running back and forth to dealers to only find out they know nothing to fix this recurring problem with their chrysler vehicles, nor the thousands of dollars to spend on them trying to "guess" at what the issue is. Vehicles should be fixed if chrysler actually knows what will fix it, or buyout the vehicle plus 5+% so people can replace this awful vehicle. In the meantime, gm financial still expects monthly payment on a vehicle that is worthless.

Filed Jun 27, 2016 · Airbags, Electrical · TX

Have had multiple issues with the electrical system on this van. Went through a stage where it would randomly not crank, seemed dead even though both the battery and alternator were tested by our mechanic and were fine. We finally tried replacing the starter relay in the tipm and that seemed to solve the problem. Now something in the electrical system is randomly draining the battery while the van is off and sitting, the seat belt sensor is not working correctly, constantly shows my seatbelt is unbuckled when it is and the airbag light is on even though all airbags show to be functional according to the dealership. We replaced the battery, as it was time anyway, and again had the alternator tested and it showed to be working perfectly but the issues prevail. We have taken it to multiple mechanics and the dealership and no one can give us a definitive answer. Everything will work fine for a day or two then I can go out to the van after it has been sitting for 2 hours and it will be completely dead, not even enough power for the doors to unlock, I have to pull out the key and manually unlock the door. It has been sitting at the shop for 4 days now, first night they had it hooked to the computer it drained in an hour and they didn't get any substantial data. They slow charged the battery all the way then hooked it back up and it hasn't drained at all since then. They have advised based on forums and contacts that have encountered similar issues that the tipm is the issue and needs to be replaced which is estimated to cost $1300. The mechanic has stated this is a known issue with the tipm and most of them have to be replaced.

Filed Sep 23, 2015 · Electrical · 128,000 miles · NM

My 2011 chrysler town and county van has a bad fuel pump relay - causing the fuel pump to not shut off. This drains the battery and is also a fire hazard to me and my 4 children that I drive in this van every day. It is the same exact engine and problem that was included in a recall for dodge durangos and jeep cherokees, yet chrysler refuses to fix the vehicle under recall. I called chrysler and they told me "they do not feel bad not do they care if I catch on fire and sue them", and that they "will not increase the recall to include other vehicles regardless of complaints" the dealership is now telling me that the fuel pump module is part of the total integrated power module and will be $1100 to replace, and that the parts are on back order and they have no clue when they will be in. I feel like chrysler is putting myself and other safety in jeopardy and something should be done about this. They are trying to kill us, and are not even giving us a chance to fix it. Please help.