Rear sliding door lock actuator has failed and is stuck in locked position. It is impossible to open the door from inside or out using either manual or electric opener. This is dangerous as this door can no longer be used in case of emergency or accident. It is also not apparent anything is wrong. It just does not unlock or open.
2011 Chrysler Town and Country: doors won't lock, open or latch
14 of the 773 complaints about the 2011 Chrysler Town and Country describe doors won't lock, open or latch.
- owner complaints
- 14
- of this car's complaints
- 2%
- typical mileage
- 70,467
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
Chrysler town and country and dodge minivan have an actuator that locks and unlocks the rear sliding doors. The same part is used for both sides, it just needs an arm on it depending on the side. The defect is that when these actuators go out, it will either not allow the door to lock, or permanently locke the door at any time and remain locked until it is fixed. **if there is an emergency and the actuator broken in the locked position the door will not open or operate (inside or outside). It is impossible possible to open the door in anyway unless taking off the inside panel and getting inside to the lock mechanism. If the door is in the unlocked position and you were unaware that the actuator is broken in the unlocked position and you think it's locked and you leave your child in there to run into the house somebody could open the door and steal anything out of your car inclueding a child. When the actuator brakes in the unlock position you have no idea what it is broken. However when it breaks in the lock position it is immediate and without warning as well. When I found out that my door was locked on the drivers side was when I went to get my dog out of my back seat and it was broken.I looked this issue up on the internet and that's what I was told to check both doors and found my my passenger side was permanently unlocked.
Left side passenger auto sliding door auto locking system. When system would auto lock, it would not unlock in either the auto mode, electrically by fob or door lock electric switch and most dangerous, unable to manually move the lock release tab on the door to unlock position. Renders egress from this door totally impossible. Troubleshoot for 3 weeks. After couple days was able to electrically unlock door at witch time I totally disconnected door power and operated the lock and door in manual mode no problems.. Only when using the lock solenoid,,did the lock system jam. Replaced door locking assmy at part cost of $648 and door back to normal ops. Part number for lock was dla1306.
Passanger side sliding door will not lock. The lock itself is stuck in lock position. But it will not move by any power device. And will not budge by manual. All doors will lock but that one. There are many youtube videos showing this issue. Saying it is the actuator.
Tl* the contact owns a 2011 chrysler town and country. While driving various speeds, the air conditioner turned on and off intermittently. The contact also stated that both rear doors would not open. The vehicle was taken to larry h. Miller chrysler jeep dodge ram sandy (10905 auto mall dr, sandy, ut 84070, 801‑590‑0465) where it was diagnosed that the electrical and totally integrated power modules were fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Tl* the contact owns a 2011 chrysler town and country. While driving approximately 50 MPH, the vehicle stalled without warning. The vehicle was able to coast to the side of the road. The contact was able to restart the vehicle and resumed driving. In addition, all the door locks unlocked independently, the radio functioned independently, and the tire, traction control, and ABS warning indicators remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the tipm needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact that they never heard about the vehicle having that type of failure. No assistance was offered. The approximate failure mileage was 155,000.
Tipm - my check engine light goes on/of. Intermittently. On for 4 days off for 3 weeks. When on, my vehicle hesitates on highway/back roads at speeds 35-55 MPH. Light goes off on its own and stays off. Other related issues - driver side seat heater has not worked in 2 yrs, despite changing the fuse. Driver side outside door lock button does not work intermittently, unless I open and close the door then try again. Remote start does not work on occasion, despite changing batteries in the key fob. I had to replace the car battery at 65,000 miles. I am most concerned about the hesitation at normal driving speeds. I am certain that this is related to the a faulty tipm which will eventually damage other parts and component. Chrysler needs to recall this part on all makes and models effected, not just the two SUV's listed in the investigation hich they sell least of. This is a faulty part from the manufacturer and they should respond with concern for their customers' safety.
When either using the keyless entry control or using the interior door lock controls the rh front passenger door will not lock/unlock using the electronic controls. Had been functional up to this point in time. Have to manually push down the lock button and to unlock , have to reach over and pull the door handle in order to unlock the door. Apparently a very common complaint for this model.
The whole electric system shut down periodically, and the wiper go off but all other electrical shut down . Flasher light door lock etc... It is a safety issue and this car went 3 time to the dealer and they don't know whats wrong. We took a video of the issue. The dealer told my wife its fine to drive but without light and flasher I think its not safe. We contact chrysler corp but nobody care.
The automatic sliding door closes on it own. When you open the power sliding door in any of the 4 available ways, the drivers overhead button, door post button, pulling and releasing the door handle or with the key fob button the passenger sliding door opens goes all the way to the full open position and then closes on its own. This is now happening every time the door is opened.
We took our 91 year old mother to get her medicine at wal-mart. Came out with her my husband pulled up to pick us up. Stopped car put in park and turned exg. Off went around car opened the door for my mother she go in, but the door would not close. He went around tried to start car but nothing happened. Key would not even come out of it. Car stuck in park key in it no light or anything. Paid $85 dollars to get it towed to my mothers house. My mothers house is 100 miles away from out house. Only one car to drive. Had to borrow my brothers car to get home. Had to pay another $60 dollars to get it towed to a chrysler dealer, this was own monday. They had to replace the ign switch & the ign. Switch modular. Battery was shorted out. Cost to do all this was $851.65 plus towing . Why should you have to pay that much for a 3 year old car. There should be a recall or something own things like this. Does chrysler not care that we will never buy another chrysler ever. This car is a 2011 chrysler town & country. We even called the chrysler corp. And they said there was no recall on it. They said there was a recall pending own this. If not for my brother what would we have done?
With vehicle parked on a slight incline with engine toward downhill, the very heavy power sliding doors release and slam shut when closing. If the path of the sliding door is interrupted (pull the door handle while door is in motion and power door system disengages immediately), power door system just lets the door go. Power sliding door system should either open the door or hold it in an half way opened position, instead it releases the door to gravity. Anyone caught in that slamming door would be seriously injured.
Related recalls
No recalls on record for this model year.
Questions about the 2011 Chrysler Town and Country door locks
Is doors won't lock, open or latch a common problem on the 2011 Chrysler Town and Country?
14 of 773 owner complaints about the 2011 Chrysler Town and Country (2%) mention doors won't lock, open or latch. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2011 Chrysler Town and Country?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2011 Chrysler Town and Country
Won't start 106Fuel pump 101Stalling 99Check engine light 27Loss of power 24Key fob 21Fire or smoke 18Backup camera 17Wipers 16Airbag light 13Power steering loss 13Warning lights 13Engine failure 12Headlights 10Shudder 10ABS 9Battery drain 9Overheating 9Grinding brakes 7Premature wear 7Adaptive cruise 6No deployment 6Harsh shifting 6Hesitation 6Misfire 6Won't shift 6
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