2011 Chrysler Town and Country: rotors or pads wearing out early

Filed Oct 12, 2014 · Brakes · 12,648 miles · KY

Pulsating brakes due to warped rotors. Dealer replaced front pads and rotors twice, also replaced rear rotors. Vehicle now has 55,374 miles and I just had fourth set of front pads and rotors installed. Rear brakes are on third set of pads.

Filed Oct 11, 2014 · Brakes · 30,800 miles · TX

The primary issue occurs whenever the brake pedal is depressed, emergency situation or just reducing speed, from around 70 MPH to a slower speed around 55 MPH. During this phase of speed reduction the vehicle exhibits an almost uncontrollable instability where the front end and the steering wheel must be held with two hands in order to control the vehicles direction. This defensive act is very tiring. Prior to pressing the brake there is no indication of tire problems of any kind. Speed can be increased after releasing the brake and no problem is detected until the brakes are activated again. This is a serious safety issue. The required repair is to replace the rotors. The repair station stated that this is both a common and a serious issue with chrysler because the rotors are manufactured to thin and those thin rotors warp after about 30000 miles. Also it was stated that this is a known problem at chrysler but there is no recall to correct it. Chrysler states that if this problem occurs within the warranty period (36 mos/36000 miles) that the rotors may be replaced at no charge. The subject vehicle has 30800 miles but is outside the 36 month period. Regardless of the warranty period this should be classified as a manufacturing/design problem and chrysler is allowing the customer to test the quality of the product and allowing the customer to assume the risk of vehicle failure. Chrysler should be required to issue a safety recall of all affected vehicles.

Filed Apr 29, 2014 · Brakes · 45,000 miles · MI

While braking, there is a lot of shuddering and clicking from the rear brakes. Conclusion is that this is a warped rotor. Chrysler dealer says it is normal, but the van has less than 50,000 miles. While researching online, found that this is a common complaint. Some have replaced rotors several times with less than 50,000 miles. These should be replaced with better parts at the dealer, for free; however, they refuse to honor their customers.

Filed Oct 30, 2013 · Brakes · 28,593 miles · FL

Like many others, my car began to shudder when the brakes were applied. This went on for a few months & got worse. I saw the many other complaints on this website of premature brake wear, and brought it to the attention of the dealer when I brought my vehicle in. I knew the finding was going to be warped rotors & that was indeed the case. Yes, they gave me the extended warranty to replace the front brake rotors & pads and only charged the $100 copay. They offered to replace the rear rotors for $300 or resurface for $130. I went with the resurfacing. As with the others, I don't see why warping of the rotors prematurely isn't a defect and a safety hazard!

Filed Apr 30, 2013 · Brakes · 27,201 miles · MI

Rear brake pads wore out prematurely at 27,201 miles and required replacement. Front brake pads are worn very little (dealer rates brake pad wear from red to green with green the best). Front brakes were rated green while rear pads were rated red. I have never had rear brake pads on a new car require replacement with only 27,000 miles. I suspect there is something defective with the braking system or a component thereof.

Filed Jan 25, 2013 · Brakes · 8,743 miles · PA

Tl* the contact owns a 2011 chrysler town and country. The contact was driving approximately 55 MPH when the brake pedal was depressed and the vehicle began to shake abnormally. The failure recurred whenever the vehicle was in operation. The vehicle was taken to an authorized dealer five times for the failure. The dealer performed various repairs to the vehicle which consisted of the front brakes being replaced four times and front rotors twice. In addition, the front rotors were resurfaced on two separate occasions and both front tires were replaced due to premature wear. The manufacturer was notified of the problem. The approximate failure mileage was 8,743.

Filed Dec 19, 2012 · Brakes · 17,000 miles · PA

When my vehicle had about 16000 miles on it, I noticed that when breaking during highway speeds, the vehicle would vibrate. I took the vehicle to my dealer at about 17000 miles and was informed the issue was caused by warped rotors. The brake pads were fine, but the rotors would need to be machined or replaced. I opened a ticket with chrysler since the brakes were out of warranty at 12000 miles. The agreed to cover the repair. I asked for new rotors, but was informed that they were on a 4 month back order. I had hem machined instead, though I knew I would be back in the same boat soon. On 12-19-12, four months later with 6000 more miles, I took the van back into the dealer with the same vibrating issue, and was again informed that my rotors were warped. The brakes were fine with 7/32 left on them. The rotors would need to be replaced this time. At 23000 miles, this would be the 2nd rotor issue. I was informed the repair would cost $248, but chrysler would split it with me, with my part down to $124. The service mgr stated he felt the rotors weren't made well. The tech told me this keeps happening, and the chrysler rep informed me the new rotors were different, so I shouldn't have this issue again. In my mind, this is the definition of a defect. I do no think I should have to pay anything to fix a defect. Some 2011 town and country vans have been granted an extended warranty on the breaks, but mine is not covered. I was actually told by the chrysler rep that it would be a good idea to post this with the federal safety agency in the hopes of triggering a recall.I plan on getting the rotors next week, as they are on special order, because they aren't available locally. In 18 years of driving, I have never replaced rotors before 60,000 miles. Thank you for your time.