2011 Chrysler Town and Country: fire, smoke or burning smell

Filed Oct 1, 2024 · Body, Engine · 174,098 miles · IL

The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.

Filed Apr 12, 2024 · Body, Electrical · OH · fire

Van was sitting in driveaway in front of my house. We noticed smoke coming from rear of the vehicle and then saw flames. Contacted 911. Fire department arrived to put out the fire. They said something appeared to have shorted or exploded inside the driver side rear wall panel. Just below the rear window vent in the area of the 3 row speakers and cup holders. It burned down the exterior of the van near the gas cap.

Filed Oct 25, 2023 · Electrical · 150,000 miles · MI · fire

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle was parked at his residence in the driveway, the contact stated a friend knocked on the door and informed the contact that the vehicle was on fire. The contact stated the fire extinguished on its own. The contact stated no fire or police report was filed. The contact stated that the fire seemed to have started on the driver's side of the vehicle and in between the second and third row of seats. The contact stated that he contacted the dealer to make them aware of the failure and was advised to bring the vehicle to the repair center. The vehicle was taken to the dealer. The manufacturer representative inspected the vehicle and advised the contact that the fire was not caused due to faulty Chrysler parts. The fire origin was unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.

Filed Nov 28, 2021 · Engine · OH

There is a problem with the engine oil cooler leaking oil on the engine creating a smell of oil burning which is not good to breathe, plus the danger of the engine catching on fire. I am filing this report on 11/28/2021. I replaced this part the first time in July of 2021 and it is once again leaking in November 2021 already. Prior to replacing it the first time, I did some research on the internet only to find that this is common problem with this oil cooler used in Chrysler Engines. (3.6 L) I would think that Chrysler is a ware of this problem. I don't have the first part that failed, but the replacement is leaking also. I have not had this inspected, but as I have already mentioned, there a lot of complaints on the internet of people having this problem. The part Chrysler is using has a plastic base, and the plastic is apparently breaking down. There is an aftermarket replacement available and they describe the problem with the one that Chrysler uses and what they did to correct it. The replaced plastic part with metal.

Filed Mar 28, 2021 · 96,638 miles · TN

Our tipm failed ..causing us to not be able to start the car and also fuel pump was constantly running even when engine was off and away from car... We paid over 3000.00 to get repaired.....we found out that this could cause the auto to start on fire ...and endanger our house when parked in the garage...why wasnt there a recall for this part ?

Filed Aug 27, 2019 · Engine · 128,000 miles · TX · fire

Tl* the contact owned a 2011 chrysler town & country. The contact stated while driving 10 MPH, smoke was seen exiting the hood of the vehicle. The contact stated he heard an abnormal grinding noise. The contact stated no warning lights were illuminated. The contact was able to park the vehicle on the side of the roadway, exited the vehicle, opened the hood and saw flames by the alternator. The contact stated he was able to extinguish the flames with a bottle of water. The police and fire department were not contacted. The vehicle was towed dick poe chrysler jeep (6501 montana ave, el paso, tx 79925, (915) 778-9331) where it was diagnosed as a malfunctioning alternator that needed to be replaced along with the starter. The vehicle has not been repaired as of yet. The manufacturer has been informed of the failure. The failure mileage was approximately 128,000.

Filed Dec 29, 2017 · Brakes · 67,000 miles · PA

I smelled something burning on the driver's side of the vehicle. After driving a short distance (15 minutes) I found the tire was very hot. The car had previously been inspected 3 weeks prior, had brake pads replaced, and inspection detected no issues. Had car taken to mechanic and found a brake hose failed resulting in caliper not releasing. Brake hose and brake pad needed replaced. This is unusual for a car with only 67000 miles.

Filed Sep 23, 2015 · Electrical · 128,000 miles · NM

My 2011 chrysler town and county van has a bad fuel pump relay - causing the fuel pump to not shut off. This drains the battery and is also a fire hazard to me and my 4 children that I drive in this van every day. It is the same exact engine and problem that was included in a recall for dodge durangos and jeep cherokees, yet chrysler refuses to fix the vehicle under recall. I called chrysler and they told me "they do not feel bad not do they care if I catch on fire and sue them", and that they "will not increase the recall to include other vehicles regardless of complaints" the dealership is now telling me that the fuel pump module is part of the total integrated power module and will be $1100 to replace, and that the parts are on back order and they have no clue when they will be in. I feel like chrysler is putting myself and other safety in jeopardy and something should be done about this. They are trying to kill us, and are not even giving us a chance to fix it. Please help.

Filed Aug 18, 2015 · Electrical · NC

Tl* the contact owns a 2011 chrysler town and country. The contact stated that while parked, a strong burning odor emitted from the vent window switch in the driver's door arm rest. There were no flames visible. The vehicle was taken to the dealer, where the vent window switch in the door arm rest was disconnected. The VIN was included in the federal safety agency campaign number: 14v234000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unavailable. Ma 10/15/2015

Filed Jun 22, 2015 · Brakes · 30,000 miles · IL · fire

Tl* the contact owns a 2011 chrysler town and country. While driving at approximately 40 MPH, there was a loud abnormal noise and smoke coming from the brakes. The vehicle was taken to the dealer for diagnostic testing and repaired. The details of the repairs were unknown. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

Filed Apr 27, 2015 · Electrical · 72,618 miles · NC

I purchased 2011 chrysler town & country. This vehicle has 1 recall that has been around a year ago and I have been on a list but still isn't fixed. Dealer said they will call me. Now van has another issue and dealer said 88 of these vehicles have same issue that isn't covered by warranty nor is it a recall. Nor does chrysler have the part available. Plus cost of part and repair is 1,000.00.. It is called the tipm switch in starter and is computer that controls the vehicle running. I believe that with 88 of same vehicles this should be a recall not a customer problem. I called chrysler and they said if I order the part then they would place me 55th to get part. This vehicle has caught fire and fixed under warranty after I bought it. The defrost light came out and burned plastic.

Filed Sep 21, 2014 · Body, Engine · 21,000 miles · NY · fire

Vehicle parked in homeowner's driveway erupted in flames at approximately 12.45 am on september 3rd. Vehicle was shut off for over four(4) hours. Engine was relatively cool as it was only driven for five minutes prior to 8 pm on the 2nd of september. Neighbor who called the fire department reported seeing sparks emanating from under the hood before it burst into flames which destroyed the car. This also damaged the other vehicle parked ahead of the town and country.