2011 Chrysler Town and Country: hesitation when accelerating

Filed Sep 7, 2022 · Engine · 167,000 miles · NC

The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with several unknown warning lights illuminated. The vehicle had to be jump started to resume normal driving operation. The contact had taken the vehicle to the dealer on multiple occasions where the computer, two alternators, and two batteries were replaced; however, the failure recurred. The vehicle was then taken to an independent mechanic where the repairs were performed; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 167,000.

Filed Nov 15, 2019 · Brakes, Electrical · 225,500 miles · MI

On november 14, 2019 I was traveling with my 18 year old son to detroit metro airport. We were entering the entrance ramp of I-94 & us 23. We were traveling at 65mph. As I was merging onto i94 traffic, my 2011 town & country lost all power. The car completely shut down. I was unable to steer the car, brake the car. I was fortunately not involved in an accident. I am noting that the only key(fob) on the key ring was the key fob it self. Prior to this incident (past 8 years we've owned this vehicle) we have never encountered such an incident. The van did require a tow and we are currently waiting on the problem that caused this incident from the chrysler dealership in saline, mi (lafontaine chrysler dodge jeep ram saline) phone # 1‑866‑593‑6805. The reason I'm filing this complaint is due to noticing several thousand similar incidents from various chat forums. The key fob seems to be a point of interest as to why the vehicle all of a sudden loses power and shuts down in the act of driving. Please do not hesitate to call or email me for further information or questions regarding this complaint. Phone: ([xxx], email. [xxx]). Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jul 20, 2016 · Airbags, Electrical · 60,000 miles · TX

Tl* the contact owns a 2011 chrysler town and country. While driving at high speeds, the vehicle independently surged forward without warning. In addition, the vehicle hesitated to accelerate intermittently. The contact also stated that the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where the contact was informed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred with additional electrical failures. The contact was informed by an independent mechanic that the tipm failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The VIN was unavailable.

Filed Dec 19, 2015 · Electrical · 70,467 miles · MD

Tipm - my check engine light goes on/of. Intermittently. On for 4 days off for 3 weeks. When on, my vehicle hesitates on highway/back roads at speeds 35-55 MPH. Light goes off on its own and stays off. Other related issues - driver side seat heater has not worked in 2 yrs, despite changing the fuse. Driver side outside door lock button does not work intermittently, unless I open and close the door then try again. Remote start does not work on occasion, despite changing batteries in the key fob. I had to replace the car battery at 65,000 miles. I am most concerned about the hesitation at normal driving speeds. I am certain that this is related to the a faulty tipm which will eventually damage other parts and component. Chrysler needs to recall this part on all makes and models effected, not just the two SUV's listed in the investigation hich they sell least of. This is a faulty part from the manufacturer and they should respond with concern for their customers' safety.

Filed Apr 15, 2015 · Acceleration · 75,000 miles · MI

Tl* the contact owns a 2011 chrysler town and country. While driving approximately 60 MPH, the vehicle failed to accelerate without warning. The contact depressed the accelerator pedal to the floorboard and the vehicle hesitated to accelerate. After the contact removed her foot from the accelerator pedal, the vehicle continued to accelerate. The contact also stated that the brakes would grind after the unintended acceleration. The failure occurred on several occasions. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

Filed Oct 4, 2013 · Brakes, Transmission · 10,500 miles · CA

At the time of incident was driving on a freeway were some vibrations when I pressed the brakes from 60-65 MPH. While I exit and to check out I felt some pulsation on the brake pedals in about 10-15 MPH. I brought the minivan at the dealer and they said front rotors are warped and brake pads are not usable. They replaced the front rotors and the pads as part of they extended warranty. I think chrysler knew that's there's issue that's why they extend the warranty. They tested and after that they said there's pulsation and found out that my rear rotors were bad as well and needed machining to my expense @$300 because the extended warranty is only for front brakes. After about 4,000 miles during the regular oil they recommended me that on next visit I have to change my rear brakes as well to my expense. I think this issue has not been fixed. We drive as normal, we don't drag brakes but within 15,000 miles I think premature brake wear on both sides is not normal. This is a safety concern. I do not trust this issue this should be a safety concern. Chrysler do not give me a definite answer, they just said it's normal and how we drive. Also transmission have hesitations on some uphill freeways and shudders when backing up.