The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to be fixed only to finally find out online that others have this issue and its a known issue for Dodge, Jeep, and Chrysler Town and Country but for some reason the recall is only for Dodge and Jeep.
2011 Chrysler Town and Country: fuel pump failure
101 of the 773 complaints about the 2011 Chrysler Town and Country describe fuel pump failure.
- owner complaints
- 101
- of this car's complaints
- 13%
- typical repair cost reported
- $1,200
- typical mileage
- 95,000
- recalls
- 0
Fuel pump failure by model year
What owners say
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would last between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.
The fuel pump is sporadically not getting power. This has left me stranded multiple times. I’m worried that this could happen while driving on the interstate and causing an accident.
Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. After I had it towed to a garage they said the TIPM was faulty and had caused the fuel pump to burn out. I have seen/read numerous other people saying this has happened to their vehicle as well. The exact same issues. This issue has cost me over $1,500 and I still haven't had the TIPM fixed yet. With as many complaints on the same issue there should be a recall on this since it is obviously a manufacturing issue.
The contact owns a 2011 Chrysler Town & Country. The contact stated that on numerous occasions while driving at various speeds, the power steering failed. As a result, the steering wheel was difficult to maneuver then the vehicle stalled. The contact stated that he was able to restart the vehicle, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 275,000.
When we bought the vehicle the battery kept dying. The dealership installed a new battery and it kept happening. They eventually said that the fuel pump was not shutting down when the vehicle was turned off and they said they fixed the problem. Fast forward a couple years and the vehicle would not start. Took it to a trusted mechanic who diagnosed it needed a new computer. He said it is a well known problem with this vehicle and asked if we ever had the doors open on their on (we have). That is part of the computer problem and so is the fuel pump issue stated above. When I told the mechanic about the initial issue he checked the fuel pump and found that the dealership didn't address the actual problem They used shoddy wiring to bypass the fuel pump. He said the wiring was so loose that it fell apart when he touched it and said that a sharp turn would've been enough to disconnect the wiring and shut the vehicle down while driving. This would've been very dangerous. He stated that we were very lucky. Apparently this happens all the time with these Chrysler. He recommended we file this complaint.
Fuel Pump Relay- the TPIM
TIPM is defective causing the car hard starting and stall.The fuel pump relay stays on draining the new battery . The car starts then shuts down after 2 seconds. The sliding doors open and close, horn stops, car alarm stops intermittently. I had to temporarily bypass the fuel pump relay.The cost of the TIPM replacement is $1500
Our tipm failed causing us not to be able to start the car we were told that the fuel pump was constantly running even though car was turned off...we paid a very large bill to get repaired and of course our warranty had expired...we felt there should have been a recall for this part...our answer from chrysler was keep your receipt incase of a recall...this repair could have caused a fire if parked in our garage or anywhere...should have been a recall...
Our tipm failed ..causing us to not be able to start the car and also fuel pump was constantly running even when engine was off and away from car... We paid over 3000.00 to get repaired.....we found out that this could cause the auto to start on fire ...and endanger our house when parked in the garage...why wasnt there a recall for this part ?
2011 chrysler town and country with 114,212 miles. While parked, the car acts and sounds like it wants to, but will not start. Took it to the dealership and was diagnosed with a bad tipm (totally integrated power module) and fuel pump relay. This is a known issue and the same issue in recall p54/the federal safety agency 14v‑530 for the durango and grand cherokee lawsuit settlement but for some reason the town and country and other chryslers petitions were denied. After talking to chrysler, they only suggested that I keep my receipts in case it was accepted as a recall but would not give any financial help on a $1400 repair bill.
Related recalls
No recalls on record for this model year.
Questions about the 2011 Chrysler Town and Country fuel pump
Is fuel pump failure a common problem on the 2011 Chrysler Town and Country?
101 of 773 owner complaints about the 2011 Chrysler Town and Country (13%) mention fuel pump failure. The model year with the most reports is 2011.
How much does it cost to fix fuel pump failure on the 2011 Chrysler Town and Country?
Owners who mentioned a price put the repair at about $1,200 (median of 22 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2011 Chrysler Town and Country?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2011 Chrysler Town and Country
Won't start 106Stalling 99Check engine light 27Loss of power 24Key fob 21Fire or smoke 18Backup camera 17Wipers 16Door locks 14Airbag light 13Power steering loss 13Warning lights 13Engine failure 12Headlights 10Shudder 10ABS 9Battery drain 9Overheating 9Grinding brakes 7Premature wear 7Adaptive cruise 6No deployment 6Harsh shifting 6Hesitation 6Misfire 6Won't shift 6
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