Check a VIN

2011 Chrysler Town and Country: loss of power steering

13 of the 773 complaints about the 2011 Chrysler Town and Country describe loss of power steering.

owner complaints
13
of this car's complaints
2%
typical mileage
115,000
recalls
1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below

Loss of power steering by model year

What owners say

Filed Sep 1, 2022 · Engine, Fuel system · 275,000 miles · OH

The contact owns a 2011 Chrysler Town & Country. The contact stated that on numerous occasions while driving at various speeds, the power steering failed. As a result, the steering wheel was difficult to maneuver then the vehicle stalled. The contact stated that he was able to restart the vehicle, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 275,000.

Filed Nov 18, 2020 · Electrical · 140,000 miles · MI

Tl* the contact owns a 2011 chrysler town and country. The contact stated while driving 30 MPH, the vehicle loss power steering assist and became difficult to steer. There was no warning light illuminated. The vehicle was taken to newberry motors, inc. (1227 newberry ave, newberry, mi 49868, (906) 293-5104) to be diagnosed. The contact was informed that the totally integrated power module (tipm) failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the federal safety agency for assistance with filing a complaint. The failure mileage was approximately 140,000.

Filed Sep 30, 2020 · Electrical · 124,000 miles · SC

Vehicle will shut off with no warning. Engine is off. All power is lost. This is very difficult when driving due to loss of power steering, power brakes, engine power etc. The car will restart with no issues shown on the fault codes. Obd has no record of a problem. Very intermittent, very dangerous. Seems the same as the recall that covered up to the previous year. Many people claim the same issue.

Filed Nov 11, 2019 · Electrical · 84,800 miles · PA

While driving our 2011 chrysler town & country ltd. On a city street, the vehicle lost all power which almost caused us to have a severe accident as there was traffic ron front of and behind us.. Because of this, we lost power steering and power brakes. My husband and I were driving with 3 of our younger children in the van. Thank god my husband was able to manually turn the steering wheel to get us off of the main street into a driveway. He also had to severely stomp on the brakes to get the van to stop. This problem was caused by the tipm. The circuit for the fuel pump is faulty within the circuit board. This seems to be a recurring issue with chrysler vans, not just the durango & jeeps. This needs to be recalled as soon as possible before someone gets killed. We were on the highway just the day before and this would've been deadly had it happened driving at 65/70 MPH.

Filed May 13, 2019 · Electrical · 115,000 miles · CA

My van has an electrical glitch where all the dadh components will flicker and the gauges will go up and down repeatedly and every couple days the car will completely shut off (no power steering, no gas) we have put it in the shop at least 5 times and the chrysler dealership said they cant duplicate the problem and there for they cant do anything. The dealership also said they dont have enough complaints to look into what the problem is. I am hoping that chrysler will fix their mistakes

Filed Jan 28, 2019 · Electrical, Engine · IN

As we drive the van will shut off. We experience loss of power steering, brakes, and all other functions. It will happen on the highway and city streets. Both low and high speeds. It has put me and my family at great danger! It has happened multiple times. Regardless of fuel levels, or outside temperature. We have had it in our local dealership many times, with no resolution.

Filed Jun 9, 2018 · Brakes, Engine · 107,653 miles · MO

My wife and I were driving the vehicle when all of a sudden it just completely died. We had no brakes no steering no power anywhere. Thank god we were only going 40 miles an hour and were able to cruise to a stop. Apparently this also happened to my wife earlier in the day. We have only had the car for about a week. But after doing some research apparently were not the only ones having a problem with this vehicle doing this. This needs to be fixed before someone either gets hurt or killed. We are taking it to a chevy dealership tomorrow to get it looked at. If I'm right though its some type of module that chrysler is very aware of that's faulty.

Filed Mar 21, 2018 · Electrical, Engine · 103,367 miles · ME

I have had electrical issues since the beginning of buying our vehicle brand new. Most recently the engine stalled while driving 25mph, engine light came on and flashed before the engine stalled causing power steering to fail. I took it to the dealership and was told they could not find an issue. The following week, on 3/16/18 they did an oil change and air filter change, again did not find any issues. On 3/19/18, as I was driving my 3 kids to school, the battery light came on and I lost power steering. I almost crashed with the kids in the car due to this issue. I ended up driving it back to the dealership and was told the power belt was completely off and the alternator was not attached to the engine as it should be. The brackets that hold the alternator on, was gone. This was the 3rd time this month I have brought this vehicle in, was told multiple times there was no issue. Now we could possibly have to replace the engine block.

Filed Mar 9, 2018 · Fuel system · 117,138 miles · FL

My 2011 chrysler town & country quit while driving on hensil rd port orange, fl. Lost power steering and power brakes. Was able to pull to side of road. Found problem is fuel pump relay in the tipm is insufficient to carry the load. A recall was issued for 2011 durango and jeep grand cherokee, but not 2011 dodge caravan or chrysler t&c for the same problem.

Filed Mar 7, 2018 · Steering · MO

2011 chrysler town & country. Consumer writes in regards to power steering failure. *smd the consumer stated the power steering pump needed to be replaced 3 times.

Filed Nov 25, 2016 · Driver assistance, Engine · 84,500 miles · IN

While driving down the road 2 times this week - my vans electrical system completely turned off for about 2-5 seconds and turned back on. This includes: tvs, driver dash, radio dash all interior lightening -both times happened during the day I am not sure about outside lights (I assume). The first time the van stalled completely losing power steering and had to restart engine. The 2nd time I could still gas the van with power steering before all electrical restarted itself. Both times I was driving on a busy road going straight (MPH 30-45pmh).

Filed Nov 17, 2016 · Electrical, Fuel system · 88,553 miles · OH

On nov 10, 2016 our 2011 town & country had a fuel pump relay failure (relay is internal to the total integrated power module (tipm)). The vehicle was stationary, but if the vehicle had been moving when the relay failed the vehicle motor would have stalled causing a loss of power steering and power brakes. This problem is similar to the federal safety agency recall no. : 14v‑530 and the federal safety agency recall no. : 15v‑115. Please re-investigate chrysler town & country fuel pump relay failures.

Service bulletins that may apply

Related recalls

Steering: columnReported June 8, 2011 · 11,096 vehicles affected
What is wrong
Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Risk
A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
Remedy
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 11V315000 · Recall details

Questions about the 2011 Chrysler Town and Country power steering loss

Is loss of power steering a common problem on the 2011 Chrysler Town and Country?

13 of 773 owner complaints about the 2011 Chrysler Town and Country (2%) mention loss of power steering. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2011 Chrysler Town and Country?

There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Chrysler Town and Country

Won't start 106Fuel pump 101Stalling 99Check engine light 27Loss of power 24Key fob 21Fire or smoke 18Backup camera 17Wipers 16Door locks 14Airbag light 13Warning lights 13Engine failure 12Headlights 10Shudder 10ABS 9Battery drain 9Overheating 9Grinding brakes 7Premature wear 7Adaptive cruise 6No deployment 6Harsh shifting 6Hesitation 6Misfire 6Won't shift 6

All model years of the Chrysler Town and Country

VIN decoder

See the problems and recalls for an exact car

Buying a used 2011 Chrysler Town and Country?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history