2011 Chrysler Town and Country steering problems

Filed Oct 1, 2024 · Body, Engine · 174,098 miles · IL

The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.

Filed Sep 1, 2022 · Engine, Fuel system · 275,000 miles · OH

The contact owns a 2011 Chrysler Town & Country. The contact stated that on numerous occasions while driving at various speeds, the power steering failed. As a result, the steering wheel was difficult to maneuver then the vehicle stalled. The contact stated that he was able to restart the vehicle, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 275,000.

Filed Jan 9, 2021 · Engine, Fuel system · 104,000 miles · KY

Car stalls and shuts off, car cranks but will not start this has happened numerous times in the past 24 hours, while driving it will unexpected shut off, this is a problem related to the tipm which has been recalled in other 2011 model vehicles such as the jeep grand cherokee and dodge durango. I have read forums where other 2011 town and countrys also had this same issue.

Filed Apr 16, 2019 · Brakes, Engine · 90,000 miles · CA

Traveling on 2 lane road across a bridge at 35 MPH when all dash lights came on then all off and engine died which caused power steering loss and power brake loss, no power at all in vehicle stranded on side of road. This could have caused a bad accident had there been more traffic. This was caused by the PCM (engine computer) failing. I see that this is a frequent occurence with this vehicle.

Filed Jan 28, 2019 · Electrical, Engine · IN

As we drive the van will shut off. We experience loss of power steering, brakes, and all other functions. It will happen on the highway and city streets. Both low and high speeds. It has put me and my family at great danger! It has happened multiple times. Regardless of fuel levels, or outside temperature. We have had it in our local dealership many times, with no resolution.

Filed Jun 9, 2018 · Brakes, Engine · 107,653 miles · MO

My wife and I were driving the vehicle when all of a sudden it just completely died. We had no brakes no steering no power anywhere. Thank god we were only going 40 miles an hour and were able to cruise to a stop. Apparently this also happened to my wife earlier in the day. We have only had the car for about a week. But after doing some research apparently were not the only ones having a problem with this vehicle doing this. This needs to be fixed before someone either gets hurt or killed. We are taking it to a chevy dealership tomorrow to get it looked at. If I'm right though its some type of module that chrysler is very aware of that's faulty.

Filed May 10, 2018 · Electrical, Fuel system · 123,000 miles · OH

At first starting the van was intermittent you would have to wait till you heard the fuel pump turn on in order to start the vehicle because the fuel relay on the tipm board is going bad. Once you heard the fuel pump come on the van would start but there are times where the starter stays engaged and wants to keep trying to start when the van is running. Last weekend I was on the highway with my five year old daughter and the fuel pump shut off while driving( in motion), speed limit of 70,.I lost control of the steering, the van decelerated very quickly in heavy amount of traffic, I was nearly in a multi-car accident. When the van is shut off I am not sure the air bags will work if I had been involved in an accident. I have to unplug the fuse to the fuel pump every time I get out of the vehicle because the fuel pump keeps running draining my battery. I had to pay $200.00 to replace my battery. This has been a problem with dodge and chrysler for 10 years they know about it but it will take someone dying in order for them to recall all vehicles affected. I am afraid to drive my van because I feel in this current state it is unsafe because it has shut down because of the fuel relay on the tipm board.

Filed Mar 21, 2018 · Electrical, Engine · 103,367 miles · ME

I have had electrical issues since the beginning of buying our vehicle brand new. Most recently the engine stalled while driving 25mph, engine light came on and flashed before the engine stalled causing power steering to fail. I took it to the dealership and was told they could not find an issue. The following week, on 3/16/18 they did an oil change and air filter change, again did not find any issues. On 3/19/18, as I was driving my 3 kids to school, the battery light came on and I lost power steering. I almost crashed with the kids in the car due to this issue. I ended up driving it back to the dealership and was told the power belt was completely off and the alternator was not attached to the engine as it should be. The brackets that hold the alternator on, was gone. This was the 3rd time this month I have brought this vehicle in, was told multiple times there was no issue. Now we could possibly have to replace the engine block.

Filed Mar 7, 2018 · Steering · MO

2011 chrysler town & country. Consumer writes in regards to power steering failure. *smd the consumer stated the power steering pump needed to be replaced 3 times.

Filed Mar 6, 2018 · Acceleration, Engine · 79,949 miles · WI

Tl* the contact owns a 2011 chrysler town and country. The contact received a recall letter in 2012 and the vehicle was repaired. The federal safety agency campaign number was unknown. After the repair, the contact attempted to start the vehicle, but the ignition would not turn over. After a few moments, the vehicle was able to be restarted. While driving 55 MPH, the vehicle slowed down and the rpms went to zero. Suddenly, the vehicle accelerated independently and then decelerated without depressing the brake pedal. The check engine indicator illuminated prior to the failure. The vehicle was taken to sears auto center where it was diagnosed that the power steering module needed to be replaced. The contact was advised to take the vehicle to a chrysler dealer. It was unknown if the manufacturer was contacted. The failure mileage was 79,949.