While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.
2013 Chrysler Town and Country: loss of power steering
20 of the 681 complaints about the 2013 Chrysler Town and Country describe loss of power steering.
- owner complaints
- 20
- of this car's complaints
- 3%
- typical mileage
- 88,000
- recalls
- 0
Loss of power steering by model year
What owners say
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred while driving uphill on a very narrow street. The contact was able to shift the vehicle into park, while using both feet to depress the brake pedal. The vehicle was stopped, and the contact turned off the vehicle. The contact stated that her four-year-old granddaughter was a passenger in the vehicle and the situation was very scary. The contact waited for several minutes, before restarting the vehicle. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred several times and the vehicle had been taken to an independent mechanic several times; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.
Started the vehicle and traveled maybe about 50 feet. Noticed loss of power steering. This was due to the engine stalling out. The vehicle would not start and there was a strong odor of fuel fumes in the vehicle cabin. Exited the vehicle and observed a large puddle of oil running downhill from the vehicle. The puddle also smelled of gasoline. I had the vehicle towed to a repair shop. The issue was determined to be a cracked oil filter housing assembly and the clip on the fuel return line had failed causing fuel to be sprayed onto the engine. The repair cost will be just over $800. It is fortunate that the engine was still cold and that the loss of oil caused the engine to shut off. If the engine had been hot enough to ignite the fuel, this could have had tragic results with a potential loss of my family's life. The oil filter housing assembly is a known issue with the Pentastar V6 3.6L engine. Chrysler so far has failed to take responsibility for this issue. I recently had to have repairs due to a faulty fuel pump relay. There appears to be related Chrysler TIPM recalls on almost every other model but the 2013 Town and Country. This issue appears to cause the vehicle to not start or allow the fuel pump to remain running after the vehicle is shut down. My Town and Country would not start and it produced strong fuel fumes. As noted, there are multiple safety issues noted with this model of vehicle that remain unresolved. It is a 2013 model but the issues are ones that have existed since the production of the vehicle and Chrysler has yet to assume responsibility. I will add a copy of the repair invoice shortly.
The contact owns a 2013 Chrysler Town and Country. The contact stated that after starting the vehicle, he slightly touched the ignition key, and the vehicle shut off inadvertently. The contact stated that the failure recurred several times while driving on a bumpy road surface. The contact was able to pull to the side of the roadway and restarted the vehicle. The contact stated that the failure had been recurring increasingly while driving and caused the headlights to turn off and the vehicle to lose power steering functionality. The vehicle was taken to the dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN and the year vehicle was not included in the federal safety agency Campaign Number: 14V373000 (Electrical System, Air Bags) . The failure mileage was approximately 115,000. The VIN was unavailable.
while driving my 2013 town and country it will shut off everything will shut down no light no power steering this has happen about ten times over the last few months
I’ve recently purchased this vehicle used, it had 117,000 miles when purchased. Twice in the month I have had it has it stalled out at high speeds on the interstate. Lost all power, no power steering, would not crank over. No warning lights of any potential issues prior to either instances. Not showing a check engine light after either. This could have been deadly for myself, my children. And any other driver on the road as we lost the ability to control the vehicle.
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the entire engine and system shut off. All powered functions ceased and i was left to pull over with no power steering, the brakes didn't respond as well, signals weren't working either. Once pulled over I was able to restart the car with no issue, but the vehicle has continued to randomly lose all power, it seems to occur more frequently when when braking or slowing down. How was your safety or the safety of others put at risk? It was put at great risk as the car could have lost control and i was at limited capacity to correct with no engine power or other powered functions. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning.
On two occasions while my wife was driving, both times while on a town road, the vehicle shut off almost like the vehicle had its ignition turned off. Total loss of power to everything electrical, loss of power steering and brakes. She was able to get the van pulled over, and once she was on the side of the road, she was able to get it started right away.
Fuel pump relay inside the tipm failed, causing car to stall while in motion with loss of power steering and power brakes. If this happened at highway speeds it could result in a crash. This is a common issue and other dodge/chrysler vehicles have been recalled for similar failures in 2011 models. Suggested internet fixes involve bypassing the fuel pump relay with a jumper that could result in fire.
2013 chrysler town and country stalls with now warning or error cause car to lose power steering and coast to a stop. It has happened with no patter at various speeds and types of driving. It is a very dangerous as it has happened many times often at hight speeds and in traffic. I have seen that many others have had this same safety issue and no resolution has come of it.
My wife was driving 40 MPH and the engine turned off. It was 5 pm and rush hour with cars all around her. She noticed a walgreens coming on her right. She had no turn signal to alert the driver behind her. My wife tried to slow down to turn but realized that she had no brakes. She turned into the parking lot and had no power steering. She had to use the emergency brake to stop. My wife had both my sons in the car with her. She then put the car in park and was able to turn the car back on. This has happened two times before this. Each time I have brought it to the dealer and they say there is nothing showing up and it doesn't do it when they drive the vehicle. Chrysler was contacted on 4/1/19 and they issued a case number 58294804. They asked if I wanted to get it fixed or a buyback. I said buyback. I called on 4/3/19 to check the status and they said they are still investigating.
2013 chrysler town and country touring randomly shuts off while driving. It's happened 3 times in a parking lot, 1 time in my driveway in reverse, and one time on the highway traveling at 55+ MPH. I lose power steering, power brakes, and probably more. If I put the vehicle in neutral and turn the key it has fired back up.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2013 Chrysler Town and Country power steering loss
Is loss of power steering a common problem on the 2013 Chrysler Town and Country?
20 of 681 owner complaints about the 2013 Chrysler Town and Country (3%) mention loss of power steering. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2013 Chrysler Town and Country?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Chrysler Town and Country
Stalling 74Won't start 35Loss of power 34Check engine light 33Fuel pump 28Airbag light 20Wipers 17Headlights 16Hesitation 11Misfire 11Key fob 10Warning lights 9No deployment 8Door locks 8Overheating 8Transmission failure 8ABS 7Brake failure 6Engine failure 6Adaptive cruise 5Battery drain 5
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