I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and found other Dodge/Chrysler vehicles with the same problem. I noticed they all had a similar, if not the same TIPM fusebox. The remedy was the same. You can put a bypass jumper wire on the fuse and the car will start. The problem is a fuel relay failure that is soldered to a circuit board inside the TIPM. There are after- market remedies. I don’t know if these remedies protect in the event of a crash, severed fuel line, and fire. Some Dodge/Chrysler models have a recall on this issue. This recall should be extended to my vehicle and many more. This is not my vehicle. I do some of the service of this vehicle.
2013 Chrysler Town and Country: won't start
35 of the 681 complaints about the 2013 Chrysler Town and Country describe won't start.
- owner complaints
- 35
- of this car's complaints
- 5%
- typical mileage
- 67,000
- recalls
- 0
Won't start by model year
What owners say
Today, we experienced, for the FOURTH time, a complete stall while driving. Accelerator would not work at all. Van died while driving approx 25 mph. We just had the entire fuel pump & fuel pump relay completely replaced. We have replaced both of these twice now, in less than 3 years. Same problem keeps happening. Mechanic agrees, that the core problem lies within a failure of the TIPM system. It's an electrical problem causing the fuel pump to fail while driving. This is extremely dangerous. It happened to us previously, while we were on the interstate driving approx 65 mph, and it almost caused us to crash the vehicle. Another problem to also note, is this same problem has caused the A/C unit to stop working. Blows out hot air, but will not produce cold air. A/C was completely replaced. Still not working. Mechanic says yet again, it's a failure of electrical sources due to the TIPM module. This should be an immediate recall from Chrysler, for 2013 Town N Country Minivan. Over 200 logged complaints of the exact same problem. They manufactured a broken TIPM module in these make & model vehicles. Now, my husband is stranded 200 miles from home, on the side of the road, and it's 98 degrees out. This is 4th time, weve experienced a total power failure. So it doesn't matter if you replace the fuel pump, it will still DIE. We are having this POS towed to our local mechanic, AGAIN. Its available for inspection. Problems have been confirmed by an independent servicer. Check engine remains on. Someone is going to die, if Chrysler doesn't issue an recall for this ongoing problem. The interior power is still on,and engine will turn over, will not start.
Started the vehicle and traveled maybe about 50 feet. Noticed loss of power steering. This was due to the engine stalling out. The vehicle would not start and there was a strong odor of fuel fumes in the vehicle cabin. Exited the vehicle and observed a large puddle of oil running downhill from the vehicle. The puddle also smelled of gasoline. I had the vehicle towed to a repair shop. The issue was determined to be a cracked oil filter housing assembly and the clip on the fuel return line had failed causing fuel to be sprayed onto the engine. The repair cost will be just over $800. It is fortunate that the engine was still cold and that the loss of oil caused the engine to shut off. If the engine had been hot enough to ignite the fuel, this could have had tragic results with a potential loss of my family's life. The oil filter housing assembly is a known issue with the Pentastar V6 3.6L engine. Chrysler so far has failed to take responsibility for this issue. I recently had to have repairs due to a faulty fuel pump relay. There appears to be related Chrysler TIPM recalls on almost every other model but the 2013 Town and Country. This issue appears to cause the vehicle to not start or allow the fuel pump to remain running after the vehicle is shut down. My Town and Country would not start and it produced strong fuel fumes. As noted, there are multiple safety issues noted with this model of vehicle that remain unresolved. It is a 2013 model but the issues are ones that have existed since the production of the vehicle and Chrysler has yet to assume responsibility. I will add a copy of the repair invoice shortly.
The van has repeatedly (5 seperate times) stalled in the middle of driving. The electronics will remain on, but the power steering goes out and the van decelerates to a complete stop. When I try to start the van immediately after, the ignition turns over, but the engine does not start. After a period of 10-30 minutes the van will start up fine. We’ve had the van to our mechanic and there are no codes. The first time it stalled in the middle of a 2 lane road, on a blind curve, with no shoulder to pull off on. The second time was on interstate 75. I now know when it happens to start searching for a safe place to pull off the road, however once it happens I am limited on the distance the van will travel before it stops. Depending on the seed I’m traveling it’s usually only a couple hundred feet.
What started as an intermittent crank / no start issue quickly progressed to complete failure of fuel pump relay that is part of TIPM. During the first crank no start issue on the day in question I was able to use remote start and the vehicle started normally. (Probably do to slightly higher system voltage as some accessories are turned off during remote start vs pushbutton start). Later the same day is when the complete failure occurred. This could be a major inconvenience for many, but in the harsh Minnesota winters it's more than just inconvenient when you have a wife and young kids in a vehicle away from home that will not start when air temps are in the single digits and wind chill is far below zero. Fortunately / sadly, this is such a common problem that I was able to diagnose it rather quickly with Google, but not before getting a frostbitten finger. I was able to bypass this fuel pump relay by forcing a paper clip into fuse holder M37 and getting keyed power from an alternative source, fuse M25. I don't, however, recommend this fix. What I do recommend is that Chrysler Corporation expand the recall of affected vehicles with this TIPM to include ALL vehicles that this was installed in. In hindsight, a totally unexplained, drained battery overnight while hundreds of miles from home was probably my first sign of this failing relay as it most likely stuck on forcing fuel pump to stay running with ignition off. This occurred 26 days prior to my crank / no start issue. After jump starting and fully charging, battery was tested and passed. Battery resting voltage tested day after crank / no start issue is 12.8V. If I remove relay jumper, crank no start persists.
I’ve recently purchased this vehicle used, it had 117,000 miles when purchased. Twice in the month I have had it has it stalled out at high speeds on the interstate. Lost all power, no power steering, would not crank over. No warning lights of any potential issues prior to either instances. Not showing a check engine light after either. This could have been deadly for myself, my children. And any other driver on the road as we lost the ability to control the vehicle.
The car will not start when cold. We did replace the battery and a few other parts. But it can not be diagnosed. My girls and I were stranded in the cold, far from home due to the issue. When it gets nice out than the van starts. I think sometimes should be done, due to family kids, and handicap need accessible vans.
Over a year ago, we began to have a problem in which the vehicle would, on occasion, not start. The “check engine” light would come on, along with another icon that looked like a lightning bolt between two inverted parentheses. Sometimes it started up on the first try, other times it would take a few attempts, and sometimes it would not start at all. Then a new wrinkle emerged: the van conked out on us a few times while on the road -- once while merging onto a highway. We now had a serious (and potentially dangerous) problem on our hands. We had the fuel pump replaced, but the problem persisted. I took the van to our local Chrysler dealership to have them figure it out. They replaced the throttle body and cleaned the fuel injectors and fuel system. I drove the car home without incident, but the following morning, I tried to start it, and the same old situation emerged — the engine cranked but never turned over. I then had it towed back to the dealer for another round of diagnostics. I mentioned that I had seen on the Internet about a possible faulty Totally Integrated Power Module (TIPM), an issue in various Chrysler/Dodge/Jeep/Ram products. Later they called saying the battery was the problem (even though they earlier reported that the battery was okay), and had nothing to do with the TIPM. For about a week, the van is started up without a hitch, but then same old hesitating-before-starting situation reared its ugly head, albeit briefly. It is only a matter of time before it stalls out again in traffic. These vehicles should be recalled and the TIPM needs to be replaced.
The car was purchased new in 2012. As of today the actual mileage on the car is only 9,761. The original buyers of the car returned it to the dealer 5 times for no start or engine dying . The tipm was replaced under a recall on the second visit, but the other 4 times the dealer could not repair because they could not duplicate the symptoms. I recently purchased the car not knowing of the history. On the fourth start, engine would crank but not run. After the 6th attempt, it sprang to life. I drove it 60 milesto my home but would not start again. It appears to have a hard failure at last. The sellers are now in their 80s and were afraid to drive it and be stranded. This is a true definition of a lemon. The car was to replace my grand caravan which has always been reliable.. After delivery of the car, I was given the full service history so I can verify what I said above. I am an engineer and a ase certified master mechanic.
One night 2 years ago I was driving my van. I drove it as usual on my daily routine. I went home and about 30 minutes of being home I went and got in my van and started it up and it started normally just as it always did. It ran for pry 3 to 5 seconds only and just died. I tried to start it back up and it would not start. Tried starting it for an hour and it would not start. That's when I researched and found out about the tipm problem that dodge has. I never knew for sure until recently if that was indeed what the problem was. Until recently and only found out because I sold my house and had to get it moved out of my garage where my van sat since the day it died. I was not able to drive my van for pry over 2 years. My van is a 2013 and has about 80,000 miles on it. We are the only owner. After paying almost $40,000 for a brand new vehicle I definitely didnt think I would not be vehicle less anytime soon. Once my house was sold I had someone I knew come to try to get it started so I could move it. A guy looked at it for a couple days before he got it started. I was thrilled. That's when I knew it wasn't the fuel pump that went out. To get it started we had to hook the fuel pump up with a different wire that is ran to one of the cigarette lighter spots in the van. That was in september. That's how I've been driving my van since. Now the other day as I drove over a bridge my van just died. Reason is because the wire that is plugged into cigarette lighter to fuel pump got to hot and began melting inside the cigarette lighter plugin. The wires began to melt as well from being to hot. This is very dangerous as it can start a fire in someones vehicle. Someone can be killed because of this and it can be prevented if dodge fixed all the vehicles with this same tipm instead of just some of the vehicles that the recall was for.
Wireless ignition nod car has problem starting won't start have to push key in turn on and off jiggle it around to get started parked. Sometimes once started would turn engine off have to play with ignition fob again to get started happens every time I try to start vehicle
The tipm is bad causing a fpr problem, causing cold starts or no start as well as stalling or a complete power drain of a brand new battery purchased 11.22.20 this should be a recall
Service bulletins that may apply
- Water Quality When Mixed With Engine Coolant
- WiTECH Small Leak Verification Test (SLVT)
- Adapter
- Adapter
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- 62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
- Adapter
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Related recalls
No recalls on record for this model year.
Questions about the 2013 Chrysler Town and Country won't start
Is won't start a common problem on the 2013 Chrysler Town and Country?
35 of 681 owner complaints about the 2013 Chrysler Town and Country (5%) mention won't start. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2013 Chrysler Town and Country?
There are 0 recalls and 22 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Chrysler Town and Country
Stalling 74Loss of power 34Check engine light 33Fuel pump 28Airbag light 20Power steering loss 20Wipers 17Headlights 16Hesitation 11Misfire 11Key fob 10Warning lights 9No deployment 8Door locks 8Overheating 8Transmission failure 8ABS 7Brake failure 6Engine failure 6Adaptive cruise 5Battery drain 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Chrysler Town and Country?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history