2013 Chrysler Town and Country: headlights failing or too dim

Filed Sep 11, 2023 · Electrical · 115,000 miles · SD

The contact owns a 2013 Chrysler Town and Country. The contact stated that after starting the vehicle, he slightly touched the ignition key, and the vehicle shut off inadvertently. The contact stated that the failure recurred several times while driving on a bumpy road surface. The contact was able to pull to the side of the roadway and restarted the vehicle. The contact stated that the failure had been recurring increasingly while driving and caused the headlights to turn off and the vehicle to lose power steering functionality. The vehicle was taken to the dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN and the year vehicle was not included in the federal safety agency Campaign Number: 14V373000 (Electrical System, Air Bags) . The failure mileage was approximately 115,000. The VIN was unavailable.

Filed Jan 30, 2023 · Electrical · KS

This issue has to do with the ignition switch. While driving, the car would randomly shut completely off causing a loss of power to the electrical systems, power steering, effective braking, etc. This has occurred several times. Once while driving at night, the vehicle completely shut off while driving at approximately 60mph, causing the headlights to shut off and the power to completely cut off. This can be extremely dangerous and even deadly. My safety was put at risk as I loss my vision(without headlights) and losing power(steering, engine, etc.) caused me to veer into the incoming traffic lane. A head-on collision could have occurred due to a loss of control. The issue is intermittently and cannot be intentionally replicated. However, it has occurred numerous times. The component has not been inspected by the manufacturer. There is no warning indicators when the problem occurs. It usually occurs suddenly without hindsight. The vehicle is available for inspection upon request.

Filed Aug 8, 2022 · Lights · IL

Right headlight stopped working, tried replacing bulb, but still did not work. One year before Bettenhausen Chrysler had replaced bulb in April 2021. July 20, 2022, I took the car in to Bettenhausen and they fixed the light, but wanted to charge almost $2,000. I had a Mopar 10% off coupon, which brought the cost to nearly $1,700 that I had to pay. Having working headlights is a legal & safety requirement after dawn and during rain, otherwise a driver can be ticketed. Headlights have been on cars for over 100 years, have not had this kind of problem and expense. Chrysler designed the headlight operation so technically complicated and epensive that defies logic. My vehicle only has about 70,000 miles on it. This is a failure of Chrysler, and I should get a full reimbursement. I have been loyal to this brand since 1981, having bought at least 13 new top of the line vehicles, they need to be loyal to me. I have contacted their customer complaint department, but have not heard from them yet. I sent them the dealer work order and a copy of my paid receipt. Headlights not working are a real safety concern, and I had no choice but to get the repair. My case number is 83729232 with Chrysler. Even the dealer service workers thought the cost is rediculous, and I think it outrageous! I need an advocate to get a full reimbursement!

Filed Feb 7, 2021 · Electrical · 120,000 miles · NY

Vehicle shuts off while key is in the run position.this has happened multiple times.there are no special circumstances when it happens.it may happen when starting or shifting into gear.it has happened while driving both in city and country driving.while driving all systems shut off including the headlights,power steering,power brakes etc... This has happened to me while driving at night just as I was approaching a corner.it also is a hazard to oncoming traffic as the vehicle goes dark and would be hard to see.if you hold in on the key sometimes the vehicle restarts on its own if you are still moving sometimes it doesn't.if you hold in on the key the vehicle will continue to run fine.it doesn't matter if you are holding speed accelerating,turning,or going straight.this is definitely a problem with the ignition switch which should be replaced however research has made me decide this is not just a single vehicle problem so I am making an official complaint out of fear of injury to the public.this style switch should be recalled in my opinion.thank you for your time.

Filed Jul 24, 2018 · Brakes, Lights · 38,000 miles · FL · crash · 1 injury

Tl* the contact owns a 2013 chrysler town and country. While driving 45 MPH, the headlights and interior lighting failed to illuminate. In addition, the brake pedal was depressed, but failed to engage. As a result, the vehicle left the roadway and crashed into a tree. The air bags failed to deploy. The contact sustained injuries to the ribs, lungs, and knees that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic and diagnosed, but the cause of the failure was not determined; however, the vehicle was repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 38,000.

Filed Apr 14, 2018 · Electrical · 42,000 miles · MI

I believe I have a faulty tipm, you know that part that many, many other drivers have dealt with but you refuse to do a recall on! I was driving and the traction control light turned on, my brake lights were flashing and my drivers side passenger power door said 'function not available' when I tried to open it. After driving around the corner I felt the car bog down (almost felt like it went into overdrive) so I pulled over and turned the car off. It would not turn back on. The engine would not turn over. The heat turned on by itself, the engine light, airbag light, electronic throttle control, and battery lights all came on and stayed on. My husband had to come jump me and I only made it a few blocks for it happened again. My husband thought it was the alternator due to the headlights and dash lights flashing so he took it out to get tested. Tested fine. Tried the battery and it was drained. Replaced the battery today and the battery light has stayed on. We drove somewhere and it bogged down and sensor lights turned on. It got to the point that it wouldn't even stay on when jumped, doors wouldn't open, I couldn't even lock/unlock it. My husband is beyond frustrated with this. I do not feel safe driving the car again even after we figure out what's going on and fix it. Thank goodness it never 'stalled' when I was on a major road/freeway with my 3 kids. This is completely unsafe and needs a recall and to be fixed! I shouldn't have to pay $1,200+ because of a faulty part my car was built with!

Filed May 23, 2016 · Acceleration, Airbags · 31,000 miles · FL

While in motion on a highway everything shut down. No spedometer, no tv, no windows, no blinkers, no AC,no brake lights, no headlights. Everything that was electrical was off. The engine was still running. All warning lights were on the dash and it also said no bus,

Filed Feb 28, 2016 · Electrical · 24,000 miles · NY

We were driving down the highway at night at approx. 60 MPH on cruise control when unexpectedly, the windshield wipers came on, the engine abruptly accelerated, and the high beams flashed on, and all the dash/warning lights came on at once. This lasted for about 5 seconds then everything went black, then returned to normal. The engine did not stop running. We continued driving, but it was very frightening. We suspect this is a problem with the tipm, but it has only happened once and we have not been able to reproduce it.

Filed Nov 25, 2015 · Lights · 37,000 miles · WI

Tl* the contact owns a 2013 chrysler town and country. The contact stated that while driving at 55 MPH, the low beam headlights failed. In addition, the auto light switch failed however, the manual switch functioned. The contact mentioned that the failure occurred daily when driving during night time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.

Filed Sep 15, 2015 · Electrical, Lights · 7,000 miles · VA

Wipersand headlights came on by themselves and cycled about four times and then went off. We were driving down a smooth road, clear day, temperature was 80 degrees. Wiper and headlight switch were set at "auto". A few days later same thing happens. Take it to dealer and they state it's the tipm which is replaced for the first time. A month or so later, we are in a bad rain storm and the wipers (in auto) do not come on. When switched to manual, there is only the slow speed available. To shorten the story the van has been back to the dealer four times for the wiper/headlight problems plus a few other problems. It is again at the dealer for -you guessed it the wipers/headlight issue. The dealer is going to put in the fourth tipm in less than the two years (oct 2013) we've owned it. I've been waiting over a week to get the van back and I'm told there is a nationwide shortage of tipms. Other maladies include the van being totally dead because the main power panel on the left wheel well was corroded. I too am waiting for the qtr window switches. I'm told there are two colors - green and blue. Chrysler has the green switches for lower level models. The high end vans need the blue switch.. If it was not for the stow & go seating feature we were going to by a honda odyssey. I feel ripped off after spending $39,000 for the vehicle.

Filed Aug 3, 2015 · Electrical · 29,000 miles · MI

While driving this vehicle on the expressway, wipers started first, window activated, airbag failure light, all dash lights flashing on and off, speed and tach. Failure, was able to get to the side of a four lane highway without getting hit. On turning the vehicle off it would not re-start. About 30 min. Later, it started, however, had a total loss of speed, tach, dash lights flashing, wipers, window control failure in the down position, airbag failure warning, no turn signals or head lights. At dealer: vehicle still in warranty and a week after drop off told it was the tipms computer and needed to be replace. A week later no parts with a projected date of (on indefinite back order), dealer would not provide a vehicle. Call chrysler at 800.992-1997 and 800‑247‑8753, no help at all, just kicked the can down the road and played rope a dope for 3 hours on the phone! Still paying hundreds a month for the car that we can not drive and paying 300 week for a rental. Last chrysler we will have and need to dump this one !!!

Filed Feb 25, 2015 · Electrical, Lights · 9,975 miles · OH

While driving at night with the headlight switch in the auto position, the headlights suddenly turned off leaving the road immediately in front dark. Speed of travel at time of the incident was 60 MPH. There were cars in front and in the rear. To avoid a potential accident, I quickly turned to headlight switch to the manual on position and the headlights came back on again. Prior to this incident, there were numerous occasions where the headlights would not turn on when the switch was in the auto position. On all of these occasions the switch had to be turned to the manual on position for the headlights to turn on. Maybe unrelated but when the headlights are on, regardless of whether the switch is in the auto or manual on position, the low beam indicator never appears in the dashboard, only the park lights are indicated.