2013 Chrysler Town and Country lights problems

Filed Aug 8, 2022 · Lights · IL

Right headlight stopped working, tried replacing bulb, but still did not work. One year before Bettenhausen Chrysler had replaced bulb in April 2021. July 20, 2022, I took the car in to Bettenhausen and they fixed the light, but wanted to charge almost $2,000. I had a Mopar 10% off coupon, which brought the cost to nearly $1,700 that I had to pay. Having working headlights is a legal & safety requirement after dawn and during rain, otherwise a driver can be ticketed. Headlights have been on cars for over 100 years, have not had this kind of problem and expense. Chrysler designed the headlight operation so technically complicated and epensive that defies logic. My vehicle only has about 70,000 miles on it. This is a failure of Chrysler, and I should get a full reimbursement. I have been loyal to this brand since 1981, having bought at least 13 new top of the line vehicles, they need to be loyal to me. I have contacted their customer complaint department, but have not heard from them yet. I sent them the dealer work order and a copy of my paid receipt. Headlights not working are a real safety concern, and I had no choice but to get the repair. My case number is 83729232 with Chrysler. Even the dealer service workers thought the cost is rediculous, and I think it outrageous! I need an advocate to get a full reimbursement!

Filed Jan 9, 2021 · Electrical, Lights · OH

For the third time the vehicle has shut off while driving on the highway, losing all power steering causing a safety issue. The automatic lights have also shut off multiple times at night while near and passing other cars. We have almost been struck due to these conditions.

Filed Sep 15, 2020 · Driver assistance, Electrical · FL

Problem begins with random ding, all dashboard lights come on, speedometer/fuel gauge/tachometer do not function at all, turn signals & hazards don't work, wipers turn on by themselves for a few swipes and then go back off. This lasts a few seconds and goes back to normal. Reoccurs randomly, lasting from 10 seconds to a full day of driving. It doesn't matter if the van is moving or still, just started or been running- it happens very randomly. Yesterday, I started the van and all dash lights were lit, no gauges worked, and turn signals & hazards did not work for several hours. Today I started it and after driving about 5 minutes, fixed itself and went back to normal.

Filed Feb 7, 2019 · Electrical, Lights · 99,900 miles · WI

January 1st in oshkosh wisconsin while parked in driveway I warmed up our 2013 chrysler town & country for 15 minutes and loaded up ready to go and turned on wipers and quickly noticed stuck to glass from ice so turned switch off. Broke loose from glass and retried wipers and poof they do not work. Checked all fuses & relays and tested wiper motor along with multi switch all good. Hooked my ansus fx4000 scanner to learn I have a tipm module problem. Next issue arouse three weeks later now automatic lights went out traveling in a snowstorm in evening & decided to further this issue. I will inform you's chrysler is using electrical system that has many, many accessory and options all work on a ground based energizing system. Another way to put this is most all controls are positive energized at all times and body ground module sends signal to relays that complete ground circuits. Anyone with half a brain will realize this is a disaster waiting to catch fire at any given time or place and repeatedly fail. Why is it innocent working people need to die and go broke for dealerships knowingly ignore disasters. Call tipm rebuilders in california to educate your staff in recalling all scrap chryslers nightmare electrical system has caused & destroyed good working people's pocket books for $1200 a pop to replace tipm module. Oh and dealers also tell everyone that reprograming is needed in replacing tipm module which in fact is a absolutely appalling lie .I hope to god someone wakes up an does the right thing.

Filed Aug 6, 2018 · Lights · 175,000 miles · OH

When driving down the road, just straight, or turning, the van will just quit. Instrument panel turns off. It has happened at 40 MPH and 20mph. Anywhere, anytime, any speed. We have to put it in n and turn back on before we slow down too much to be rear ended. We have taken this to the dealership where they have no idea. The catalytic something was the only code and was replaced...about 1000 repair even though we have a lifetime warranty. This did not work. It quit on me again today while driving. Is there a recall? This is dangerous!!! I put today's date as when it happened because that is the last date it happened. I cannot recall specific dates before, but it has been about 3 months of this.

Filed Jul 24, 2018 · Brakes, Lights · 38,000 miles · FL · crash · 1 injury

Tl* the contact owns a 2013 chrysler town and country. While driving 45 MPH, the headlights and interior lighting failed to illuminate. In addition, the brake pedal was depressed, but failed to engage. As a result, the vehicle left the roadway and crashed into a tree. The air bags failed to deploy. The contact sustained injuries to the ribs, lungs, and knees that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic and diagnosed, but the cause of the failure was not determined; however, the vehicle was repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 38,000.

Filed Feb 14, 2017 · Lights · IN

I just purchased a 2013 chrysler town and country. The drivers side rear light housing is holding water/condensation. I have researched this as a recall and found it in older vehicles, but do not see it listed for this make and model. I would like to suggest that it be on a recall list as the issue has obviously not been resolved. Thank you and many blessings! [xxx] *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Nov 30, 2016 · Lights · 5 miles · MS

When driving at night the lights just go out, all of them. I can try to stop and then put them on manu. And they come one again. I am always going down a highway of street when this happens. I try to remember to put them on manu.. So far this keeps them from going out. Is there a recall on lights?I am now afraid to use the auto lights.

Filed Nov 25, 2015 · Lights · 37,000 miles · WI

Tl* the contact owns a 2013 chrysler town and country. The contact stated that while driving at 55 MPH, the low beam headlights failed. In addition, the auto light switch failed however, the manual switch functioned. The contact mentioned that the failure occurred daily when driving during night time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.

Filed Oct 7, 2015 · Acceleration, Electrical · 15,555 miles · PA

Tl* the contact owns a 2013 chrysler town and country. While driving at various speeds, the accelerator pedal was depressed but the vehicle failed to accelerate and the interior lights failed without warning. The contact stated that on a separate occasion the lift gate button was depressed but the lift gate failed to close and had to be closed manually. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,555. ...updated 02/03/16 *bf