2013 Chrysler Town and Country: sudden loss of power

Filed Oct 1, 2024 · Brakes, Engine · 99,000 miles · NH

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred while driving uphill on a very narrow street. The contact was able to shift the vehicle into park, while using both feet to depress the brake pedal. The vehicle was stopped, and the contact turned off the vehicle. The contact stated that her four-year-old granddaughter was a passenger in the vehicle and the situation was very scary. The contact waited for several minutes, before restarting the vehicle. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred several times and the vehicle had been taken to an independent mechanic several times; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

Filed Aug 15, 2024 · OH

* My Van loses unexpected power while driving. With this happening, I am afraid to drive on the highway due to the risk of causing an accident if it loses power. Local street driving, I am afraid that someone will rear end me if it loses power. Once it lose power making a right turn onto another street. Fortunately, there were no other cars coming toward me. I was able to re-start the Van and drove on. The Van is a hazard for myself and others. * Do not know exactly what component or system failed or malfunctioned. * Have had 2 diagnostics done. One at the Dealer and one at an independent car repair shop. Neither one found anything. *Occasionally, the Lighting Bolt symbol will show. *Alternator has been replaced. TPMS sensor changed out. TIPM sensor changed out.

Filed Jan 22, 2024 · Engine, Fuel system · AL

Started the vehicle and traveled maybe about 50 feet. Noticed loss of power steering. This was due to the engine stalling out. The vehicle would not start and there was a strong odor of fuel fumes in the vehicle cabin. Exited the vehicle and observed a large puddle of oil running downhill from the vehicle. The puddle also smelled of gasoline. I had the vehicle towed to a repair shop. The issue was determined to be a cracked oil filter housing assembly and the clip on the fuel return line had failed causing fuel to be sprayed onto the engine. The repair cost will be just over $800. It is fortunate that the engine was still cold and that the loss of oil caused the engine to shut off. If the engine had been hot enough to ignite the fuel, this could have had tragic results with a potential loss of my family's life. The oil filter housing assembly is a known issue with the Pentastar V6 3.6L engine. Chrysler so far has failed to take responsibility for this issue. I recently had to have repairs due to a faulty fuel pump relay. There appears to be related Chrysler TIPM recalls on almost every other model but the 2013 Town and Country. This issue appears to cause the vehicle to not start or allow the fuel pump to remain running after the vehicle is shut down. My Town and Country would not start and it produced strong fuel fumes. As noted, there are multiple safety issues noted with this model of vehicle that remain unresolved. It is a 2013 model but the issues are ones that have existed since the production of the vehicle and Chrysler has yet to assume responsibility. I will add a copy of the repair invoice shortly.

Filed Sep 11, 2023 · Electrical · 115,000 miles · SD

The contact owns a 2013 Chrysler Town and Country. The contact stated that after starting the vehicle, he slightly touched the ignition key, and the vehicle shut off inadvertently. The contact stated that the failure recurred several times while driving on a bumpy road surface. The contact was able to pull to the side of the roadway and restarted the vehicle. The contact stated that the failure had been recurring increasingly while driving and caused the headlights to turn off and the vehicle to lose power steering functionality. The vehicle was taken to the dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN and the year vehicle was not included in the federal safety agency Campaign Number: 14V373000 (Electrical System, Air Bags) . The failure mileage was approximately 115,000. The VIN was unavailable.

Filed Jan 30, 2023 · Electrical · KS

This issue has to do with the ignition switch. While driving, the car would randomly shut completely off causing a loss of power to the electrical systems, power steering, effective braking, etc. This has occurred several times. Once while driving at night, the vehicle completely shut off while driving at approximately 60mph, causing the headlights to shut off and the power to completely cut off. This can be extremely dangerous and even deadly. My safety was put at risk as I loss my vision(without headlights) and losing power(steering, engine, etc.) caused me to veer into the incoming traffic lane. A head-on collision could have occurred due to a loss of control. The issue is intermittently and cannot be intentionally replicated. However, it has occurred numerous times. The component has not been inspected by the manufacturer. There is no warning indicators when the problem occurs. It usually occurs suddenly without hindsight. The vehicle is available for inspection upon request.

Filed Mar 28, 2022 · IN

I’ve recently purchased this vehicle used, it had 117,000 miles when purchased. Twice in the month I have had it has it stalled out at high speeds on the interstate. Lost all power, no power steering, would not crank over. No warning lights of any potential issues prior to either instances. Not showing a check engine light after either. This could have been deadly for myself, my children. And any other driver on the road as we lost the ability to control the vehicle.

Filed Nov 10, 2021 · Brakes, Electrical · OH

What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the entire engine and system shut off. All powered functions ceased and i was left to pull over with no power steering, the brakes didn't respond as well, signals weren't working either. Once pulled over I was able to restart the car with no issue, but the vehicle has continued to randomly lose all power, it seems to occur more frequently when when braking or slowing down. How was your safety or the safety of others put at risk? It was put at great risk as the car could have lost control and i was at limited capacity to correct with no engine power or other powered functions. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning.

Filed Jul 10, 2021 · Electrical · PA

On multiple occasions while driving, the vehicle has simply powered itself off without warning. In addition to the engine cutting off, all interior features and lights also lose power. To restart the vehicle, you must remove the key from the ignition, put the car in park, and then put the key back in with your foot on the brake. This is incredibly dangerous. Diagnostic error codes do not capture the cause of the issue.

Filed Apr 26, 2021 · Brakes, Electrical · 116,000 miles · WI

The vans power would flicker on and off multiple times. The windshield wipers would turn on and off. The radio on and off. All dash lights on and off. Then driving 26mph one day it did this and the whole engine shut off with the keys in the ignition while driving. I lost all power, power steering, and brakes! Battery was replaced and the issues kept getting worse.

Filed Jan 9, 2021 · Electrical, Lights · OH

For the third time the vehicle has shut off while driving on the highway, losing all power steering causing a safety issue. The automatic lights have also shut off multiple times at night while near and passing other cars. We have almost been struck due to these conditions.

Filed Nov 2, 2020 · Engine · 115,000 miles · MA

On two occasions while my wife was driving, both times while on a town road, the vehicle shut off almost like the vehicle had its ignition turned off. Total loss of power to everything electrical, loss of power steering and brakes. She was able to get the van pulled over, and once she was on the side of the road, she was able to get it started right away.

Filed Oct 9, 2020 · Fuel system · 86,000 miles · GA

Fuel pump relay inside the tipm failed, causing car to stall while in motion with loss of power steering and power brakes. If this happened at highway speeds it could result in a crash. This is a common issue and other dodge/chrysler vehicles have been recalled for similar failures in 2011 models. Suggested internet fixes involve bypassing the fuel pump relay with a jumper that could result in fire.