2002 Chrysler Town and Country: sudden loss of power

Filed Jun 22, 2011 · Electrical, Fuel system · 127,800 miles · IN

Contact states that fuel injection wiring harness failed at 127,800 miles due to melting and disintegration of insulation inside injector wiring harness. Vehicle lost power and driver was forced to seek assistance. Property damage to vehicle due to misfiring and engine overheating resulted in repair bills over $2,200 for new head gasket installation, replacement of fuel injection wiring harness and ECM. Repairs corrected electrical problems. Seeking recall on chrysler injector wiring harness at fault on many of these vehicles.

Filed Jan 10, 2007 · Electrical, Engine · 60,142 miles · MD

Vehicle had just entered atlanta georgia on i85 southbound. There was very heavy stop and go traffic. Upon light acceleration, the engine lost power. The engine never stalled. The idle remained smooth. In neutral the engine would accelerate normally. In drive (all gears) and reverse, the engine would accelerate to about 900 RPM and then lose power. We were able to drive along the shoulder at a slow walking pace (a slight incline) until we encountered a disabled vehicle. The van did not have the power to pull into the stop and go traffic. A tow truck was called and the van towed to a dealership for repairs. No check engine light and the engine restarted normally. The engine never ran rough and all the fluids looked good and were at correct levels. The dealership determined that the fuel pump was the problem since they measured the pressure at 40 psi and the specification was 53 psi. The fuel pump and filter was repaired at a cost of $686 plus towing. The powertrain warranty apparently does not cover these items. The replaced parts were not made available to us. After pickup from the dealership the van has intermittently experienced a pronounced hesitation accelerating from a stop. No check engine light. The van duplicated the same failure again on 12/30/06. We had just pulled out from a parking space at a restaurant. Every aspect of the incident was the same even to our proceeding to drive down the shoulder. Except in this case the shoulder was a slight decline. When the van made it to about 5 MPH the problem disappeared and the van drove fine for the remaining 95 miles of our trip. The next time that the van was started it went straight to another dealership for repair. The dealership could not find anything wrong with the van but charged a estimate fee and said to bring it back when it was experiencing the problem. There were no trouble codes set for them to diagnose the problem and the van behaved fine during the test drive.

Filed Oct 19, 2006 · Body, Electrical · 64,290 miles · ME

10am, driving at a low rate of speed, slowing to turn left, I suddenly lost power steering and had to manual make the turn (very difficult). The van was also hesitating, like it would stall. I regained full power and power steering after 10 seconds +/-. Noon, same day, accellerating <35mph, uphill, same problem occurred with the exception that after power steering failure, I completely stalled in the road and had to restart the vehicle. Brought to dealership wednesday. They were unable to find the problem (no code) or duplicate the problem. (also an issue with an intermittent problem with the power side door popping off but not power opening). Both electrical issues have occured since the five star dealership corrected an electrical problem with my power gatelift popping off but not power opening) I have called chrysler directly about technical service bulletins issued on both items and the advance service information 02-018/the federal safety agency#10000327 relating to the problem with the power side door and/or liftgate. Even with providing this information, the problem cannot be fixed until they get a "code". I have exhausted my progress with chrysler in their assistance with the proper diagnosis of the problem so I could pay to have the correct component replaced. My option is to pay $50 per diagnostic check by the dealer regardless of whether the vehicle "codes" the problem and no assurances as to the number of diagnostic checks it may take to produce the "code", so I filed a complaint with chrysler customer assistance "which is handled in house". When asked what department handles complaints, I was told " chrysler customer assistance". I clarified that is the same department title as to which I was speaking with, it was explained that customer assistance has many departments, which are not given titles, and that they are not allowed to provide names of whom would be handling the complaint, nor would anyone follow up with me. The circles begins!

Filed Sep 25, 2006 · Lights, Steering · 51,960 miles · NJ

Dt*: the contact stated while driving 40 MPH, there was a small amount of play in the steering wheel. Then, during a left turn, the vehicle lost power assist steering. This was followed by the turn signal switch not returning to the neutral position. The vehicle was not taken in for service. The consumer stated while making a left turn the wheel locked. The consumer stated the vehicle is currently at the repair shop. Updated 09/11/07

Filed Jul 13, 2004 · Electrical, Transmission · 10,888 miles · MA

The ignition fuse blew out which caused the vehicle to stall. This occurred while driving and at a complete stop. This results in loss of power steering. Dealership changed ignition fuse 23 to 10 amp. The failure recurred 2 week later. Dealership service invoice read that transmission at pin area and around solenoid pack failed. The harness rubbed, chafed, and was damaged. Repaired harness isolated from transmission with rubber. However, failure recurred.

Filed Nov 8, 2003 · Steering · PA

Went it rains or it is very damp our power steer willl not work. If we turn off the car and start it again it is okay. I have had the tension and pulley replaced and when the colller hose broke and I lost power steering.