2002 Chrysler Town and Country: hesitation when accelerating

Filed Nov 3, 2021 · Brakes, Electrical · 9,346 miles · IN

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.

Filed Jul 25, 2010 · Brakes, Fuel system · 176,000 miles · VA

I have talked to someone about a couple of months ago at the chrysler dealer call center and have complained about my rear tire locking up and brakes has been changed twice in one year and when they lock up only on that rear tire it starts to smoke and smell like the rubber is burning and my other complaint that started yesterday july 24,2010 I was returning home and pulling off from where I was parked as I was pushing the gas for acceleration is was hesitation like it wasn't getting the gas. Then as I proceeded to continue to accelerate it continuously done the same thing like it was going to cut off. I was at the stop light in a city area and it had major hesitation and it was dangerous and very frightening. Just imagine a car not going when the gas is pushed and you got a big trucker behind you those people in other cars don't know what is going on with you they are not going to slow down and may cause an accident.

Filed Jan 10, 2007 · Electrical, Engine · 60,142 miles · MD

Vehicle had just entered atlanta georgia on i85 southbound. There was very heavy stop and go traffic. Upon light acceleration, the engine lost power. The engine never stalled. The idle remained smooth. In neutral the engine would accelerate normally. In drive (all gears) and reverse, the engine would accelerate to about 900 RPM and then lose power. We were able to drive along the shoulder at a slow walking pace (a slight incline) until we encountered a disabled vehicle. The van did not have the power to pull into the stop and go traffic. A tow truck was called and the van towed to a dealership for repairs. No check engine light and the engine restarted normally. The engine never ran rough and all the fluids looked good and were at correct levels. The dealership determined that the fuel pump was the problem since they measured the pressure at 40 psi and the specification was 53 psi. The fuel pump and filter was repaired at a cost of $686 plus towing. The powertrain warranty apparently does not cover these items. The replaced parts were not made available to us. After pickup from the dealership the van has intermittently experienced a pronounced hesitation accelerating from a stop. No check engine light. The van duplicated the same failure again on 12/30/06. We had just pulled out from a parking space at a restaurant. Every aspect of the incident was the same even to our proceeding to drive down the shoulder. Except in this case the shoulder was a slight decline. When the van made it to about 5 MPH the problem disappeared and the van drove fine for the remaining 95 miles of our trip. The next time that the van was started it went straight to another dealership for repair. The dealership could not find anything wrong with the van but charged a estimate fee and said to bring it back when it was experiencing the problem. There were no trouble codes set for them to diagnose the problem and the van behaved fine during the test drive.

Filed Oct 19, 2006 · Body, Electrical · 64,290 miles · ME

10am, driving at a low rate of speed, slowing to turn left, I suddenly lost power steering and had to manual make the turn (very difficult). The van was also hesitating, like it would stall. I regained full power and power steering after 10 seconds +/-. Noon, same day, accellerating <35mph, uphill, same problem occurred with the exception that after power steering failure, I completely stalled in the road and had to restart the vehicle. Brought to dealership wednesday. They were unable to find the problem (no code) or duplicate the problem. (also an issue with an intermittent problem with the power side door popping off but not power opening). Both electrical issues have occured since the five star dealership corrected an electrical problem with my power gatelift popping off but not power opening) I have called chrysler directly about technical service bulletins issued on both items and the advance service information 02-018/the federal safety agency#10000327 relating to the problem with the power side door and/or liftgate. Even with providing this information, the problem cannot be fixed until they get a "code". I have exhausted my progress with chrysler in their assistance with the proper diagnosis of the problem so I could pay to have the correct component replaced. My option is to pay $50 per diagnostic check by the dealer regardless of whether the vehicle "codes" the problem and no assurances as to the number of diagnostic checks it may take to produce the "code", so I filed a complaint with chrysler customer assistance "which is handled in house". When asked what department handles complaints, I was told " chrysler customer assistance". I clarified that is the same department title as to which I was speaking with, it was explained that customer assistance has many departments, which are not given titles, and that they are not allowed to provide names of whom would be handling the complaint, nor would anyone follow up with me. The circles begins!

Filed Mar 23, 2005 · Electrical · 8,000 miles · MD

From the almost day one this cars has had electrical problems. Originally the dash lights light up and would not go out for several minutes. Then the fuel pump started to operate poorly. Then a slight hesitation began at idle. Then I noticed a hesitation at about 40 MPH when the car was pulling a incline. Then the headlights began to flutter as rpms fluctuated. Then the headlights began to flash violently. A switch was finally replaced and the lights have not had the same problem flashing, but do appear to have some minor flutters in them from time to time. After this, all of the gear selector lights came on at one time. You could not tell what gear the transmission was in. The car also would not hold on a slight incline when stopped for a traffic light or stop sign. When taking your foot off the brake, the car would drift quickly, almost causing an accident. The dealer tate of glen burnie. Md. Said the car was designed to work that way. About october to november time period, the driver's side power sliding door unlocked itself and open about 10-12 inches while the car was in motion at about 25 MPH . A door module was replaced to see if that solved the problem. It hasn't open since. But about 3 weeks ago now, the passenger side door started to do the same thing. Both times, there were passengers in the back seats by the doors. Chrysler now refused to fix it for free because it is over the basic warranty, even though it has had multiple electical problems. I am at my wits end. I am now approaching the the fear of the car burning up with my family inside or someone being ejected. *ak