During idle, or driving under various conditions, vehicle will randomly "shut down". This can happen driving through a corner or on the interstate at 70mph. Once it shuts down, you lose braking and steering assist. Still have headlight and accessory power. Car will start right back up either putting it in neutral and turning the key, or coming to a stop and putting it in park. Doesn't hesitate to crank, appears to have fuel pressure and spark. There is no correlation to this issue with driving conditions. Sometimes will happen multiple times in a day, sometimes wont happen for a week. Research suggests that this is a very common issue across many years of vehicles that have used the 3.6L Pentastar engine, however no TSB's or recalls have been issue for the 2016 T&C exhibiting this issue.
2016 Chrysler Town and Country: hesitation when accelerating
6 of the 527 complaints about the 2016 Chrysler Town and Country describe hesitation when accelerating.
- owner complaints
- 6
- of this car's complaints
- 1%
- typical mileage
- 96,100
- recalls
- 1
Hesitation when accelerating by model year
What owners say
The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would hesitate while in first gear before jumping into the next gear without warning. In addition, the contact also stated that an abnormal grinding sound would emit from the vehicle without warning. The contact took the vehicle to an independent mechanic who informed him that the transaxle oil pump was defective and needed to be replaced. The contact was then notified of the federal safety agency Campaign Number: 16V461000 (Power Train) which the mechanic linked to the failure. The manufacturer was notified of the failure and informed him that the vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 118,000.
Driving home from work with vehicle behaving normally. I slowed down for traffic light and felt a hesitation when trying to accelerate. I was then unable to gain speed and was impeding traffic. The vehicle was inspected by a certified auto repair where they were unable to drive and had to push into garage. Diagnostic code for loss of hydraulic pump pressure, internal transmission failure. The transmission was replaced At that time.
Tl* the contact owns a 2016 chrysler town and country touring. The contact stated while driving 50 MPH, the vehicle hesitated without warning. The contact stated he parked on the side of the road. The vehicle was not drivable. The vehicle was towed to an independent mechanic and the mechanic was made aware of the failure. The contact called the local dealer, hometown chrysler jeep dodge ram located at 228 s wilson st, vinita, ok 74301, (918) 256-6455, to notify the dealer of the failure. The vehicle had not been diagnosed nor repaired as of yet. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 16v461000 (power train) however, the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 96,100.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was towed to station chrysler jeep of mansfield located at (91 chauncy st, mansfield, ma 02048) wher it was diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
About 3 months ago my van started making noise. While I was driving. At times it would hesitate to go up hills and when coming to a light it would shake and sometimes shut off. The rpms would go crazy at times while at a stop. When turning it would shake when I would take the turn. I went to have it checked and it wasn't giving any inquiries about what was wrong. When it was diagnosed on sept 27th it just said that the passenger door had something wrong with it. On oct 3,2019 the check engine light finally came on. I brought it in to be diagnosed. It said it was the tcc had my appointment today for it to be fixed (october 8,2019) come to find out it was the transmission. I feel that the chrysler should pay for this problem because the diagnostic was wrong and it took over 3 months to get a check engine light to go on. I'm on disability and live paycheck to paycheck. I am still paying on this vehicle and didnt think that in the 2 yrs. That I would be paying for a transmission at 72,000 miles. This vehicle was never on the recall list but I believe it should have been.
Service bulletins that may apply
- Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the...
- Plate, torque converter drive
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- 62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
- (Rev. A) Power Inverter Load Ratings
- (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Related recalls
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
- Risk
- If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S44.
Recall number 16V461000 · Recall details
Questions about the 2016 Chrysler Town and Country hesitation
Is hesitation when accelerating a common problem on the 2016 Chrysler Town and Country?
6 of 527 owner complaints about the 2016 Chrysler Town and Country (1%) mention hesitation when accelerating. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2016 Chrysler Town and Country?
There is 1 recall and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Chrysler Town and Country
Door locks 81Check engine light 63Transmission failure 45Stalling 38Loss of power 37Key fob 21Jerking 19Whining noise 16Slipping 15Misfire 14Engine failure 9Knocking 9Won't shift 9Grinding brakes 8Adaptive cruise 7Harsh shifting 5Headlights 5
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